At a Glance
- Tasks: Lead a vibrant team and create unforgettable experiences in our historic pub.
- Company: Join the Boston Arms, a beloved independent pub in Tufnell Park.
- Benefits: Enjoy a competitive salary, bonuses, and a dynamic work environment.
- Why this job: Be part of a community hub where every day brings new challenges and rewards.
- Qualifications: Previous management experience in hospitality or retail is essential.
- Other info: Embrace individuality and make a real impact in a supportive atmosphere.
The predicted salary is between 45000 - 63000 £ per year.
As Pub Manager, you'll have the opportunity to cultivate a welcoming atmosphere, driving success for our beloved historic Victorian pub while developing a dedicated team. From the moment you walk in, you'll lead with enthusiasm and commitment, ensuring both our customers and staff have a memorable and enjoyable experience. Our charming family-run pub in Tufnell Park is where tradition meets community spirit. Our pub is a cherished gathering spot for friends and family, offering everything from relaxed evenings over pints to lively events that celebrate local culture. Beyond our delightful food and drink, we pride ourselves on supporting local causes and creating a warm, inclusive environment for all who visit.
Main duties & responsibilities
- Work with your business development manager and management team to grow pub sales.
- Lead by example in everything you do and bring our brand to life through your team in delivering amazing experiences for our customers.
- Recruit & develop your team to ensure they have the knowledge needed to delight our customers.
- Be a champion of brand standards & ensure customer & team safety at all times.
What we expect
- Very high standards and attention to detail in all aspects of the day-to-day running of a successful pub.
- Great communication and leadership skills.
- Business savvy, with a keen eye for P&L control.
- Embrace individuality and care for others, your pub and the environment.
- Previous success at General Manager level; from a hospitality, retail or other fast-paced background, and the right attitude and outlook is essential.
- Keen to learn and happiest when being challenged and succeeding at something new.
The Role in Depth
- OPERATIONAL MANAGEMENT: The pub manager ensures the smooth operation of the establishment on a day-to-day basis. This includes overseeing the opening and closing of the pub, managing the physical space, and ensuring all operational needs are met.
- FINANCIAL MANAGEMENT: The pub manager is responsible for all financial aspects, from budgeting and cost management to maximising revenue and profitability.
- STAFF MANAGEMENT: As Pub Manager, you will be responsible for hiring, training, and developing a motivated and efficient team. You are expected to lead by example, fostering a positive and inclusive work environment that encourages teamwork and respect.
- CUSTOMER SERVICE: Pub managers ensure high standards of customer service to maintain satisfaction and loyalty.
- MARKETING & PROMOTION: The pub manager oversees marketing with the marketing team, to attract new customers and retain existing ones, creating promotional campaigns and managing the pub's public image.
- STOCK MANAGEMENT: Effective stock management ensures the pub has the necessary supplies without overstocking, minimising waste and costs.
- SAFETY & SECURITY: Ensuring the safety and security of both patrons and staff is paramount, involving regular risk assessments and emergency planning.
Experience & Employment Details
- Experience: Required
- Languages: English – Advanced
- Employment: Full-time
- Schedule: Varied weekly schedule
- Salary: £45,000 yearly
- Benefits: Bonuses discussed upon employment
About Boston Arms: The Boston Arms is an independent pub next to The Dome in Tufnell Park. We're busy, local, and full of character. No two days are the same, and we're looking for people who take pride in their work and get stuck in.
Pub Manager in London employer: Boston Arms
Contact Detail:
Boston Arms Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pub Manager in London
✨Tip Number 1
Get to know the pub scene in Tufnell Park! Visit local pubs, chat with staff, and soak up the atmosphere. This will not only help you understand the community vibe but also give you a chance to network with potential future colleagues.
✨Tip Number 2
Show off your personality during interviews! We want to see your enthusiasm and commitment to creating a welcoming atmosphere. Share stories about how you've led teams or improved customer experiences in the past.
✨Tip Number 3
Be proactive! If you see an opportunity to improve something in a pub you visit, mention it. This shows you're already thinking like a Pub Manager and are keen to make a difference.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Pub Manager in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the pub industry shine through! We want to see how much you care about creating a welcoming atmosphere and making memorable experiences for our customers.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that matches the Pub Manager role. Focus on your leadership skills, financial management experience, and any previous successes in hospitality to catch our eye!
Be Authentic: We love individuality, so don’t be afraid to let your personality come through in your application. Share your unique approach to managing teams and engaging with customers – it’s what makes you stand out!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get you one step closer to joining our team at the Boston Arms!
How to prepare for a job interview at Boston Arms
✨Know the Pub Inside Out
Before your interview, make sure you know the Boston Arms like the back of your hand. Familiarise yourself with its history, the local community it serves, and any recent events or promotions. This shows genuine interest and helps you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Pub Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved staff morale. Highlighting these skills will demonstrate that you're ready to take charge.
✨Be Business Savvy
Brush up on your financial management skills. Be ready to discuss how you've previously managed budgets, controlled costs, or increased revenue in a hospitality setting. Showing that you understand P&L control will impress the interviewers.
✨Emphasise Customer Service Excellence
Customer service is key in this role. Prepare to share specific instances where you've gone above and beyond for customers or implemented successful service standards. This will illustrate your commitment to creating memorable experiences for patrons.