At a Glance
- Tasks: Oversee daily operations and ensure excellent customer service at Pump & Pantry.
- Company: Join Bosselman Pump & Pantry, a dynamic and supportive workplace.
- Benefits: Enjoy employee discounts, vacation, health insurance, and 401K matching.
- Other info: Flexible shifts and a clear path for career growth await you!
- Why this job: Lead a team, develop your skills, and make a real impact in the community.
- Qualifications: Experience in management and a valid Food Handler’s permit required.
The predicted salary is between 25000 - 30000 £ per year.
JOIN OUR TEAM!
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The 1st Assistant Manager is responsible for overseeing the total operation of the assigned Pump & Pantry location, including all licensed programs and all business units within the store.
In the absence of the General Manager, the 1st Assistant Manager is responsible for executing the following responsibilities.
Bosselman Pump & Pantry has many benefits to offer you that you will not find anywhere else like
- Employee discounts on food and fuel
- Vacation after six months
- 401K and matching contributions
- Health, dental and vision insurance
- Short and long term disability insurance
- Life insurance
- A clearly defined path for growth
- On-demand pay with Pay Activ (access to earned but not yet paid wages)
• And much more!
Bosselman Pump & Pantry offers on-demand pay (access to earned but not yet paid wages) through
- Assists with hiring, discipline, and terminating personnel in partnership with the District Manager and Corporate Human Resource Department.
- Ensures all daily weekly, monthly operational routines (including back office functions, bookwork, and inventory control) are completed timely and accurately.
- Ensures customer needs are met and supports execution of the company’s customer service Standards.
- Supervises cash control and bank deposits.
- Assists in ensuring team members follow proper food safety procedures and safe handling/storage practices in compliance with all state and federal food safety regulations.
- Maintains and project a positive attitude and professional presence.
- Assists in addressing personnel, customer and facility concerns in a timely and professional manner.
- Ensures store standards are maintained through daily execution of cleanliness, in-stock conditions, and fast, friendly customer service).
- Supports effective scheduling practices, daily management of labor exceptions, and adherence to weekly labor budgets, including overtime management.
- Ensures completion of all required team member training.
- Ensure all food products are properly stored, code dated, and maintained at appropriate temperatures, whether cooked or stored.
- Uphold company policies and assists with performance management as needed.
- Assists in maintaining required records related to merchandise, personnel, and fuel operations.
- Attends management meetings and required training sessions.
- Teaches, coaches, trains, and represent the F. I. R. S. T engagement model.
- Additional Job Duties
- Assist in other duties, as assigned.
- Supervisory Responsibilities
- Directly supervises 4 to 16 employees at the assigned Pump & Pantry location.
Education and/or Experience (include certs or licenses needed)
- Minimum on one to three years’ experience as an Assistant Manager preferred, with minimum of six months as Sales Associate required.
- Associated Degree preferred or equivalent combination of education and experience.
- Must possess a valid Food Handler’s permit or Serv Safe Certification where required by law or company policy.
- Minimum Qualifications
- Knowledge of operations and maintenance of equipment within the assigned stores.
- Ability to work nights, weekends, and company-observed holidays as business needs require.
- Ability to work a minimum of three second shifts per week opposite the General Manager to ensure management coverage during key operating hours.
- Reliable transportation and telephone access required.
- Must be able to communicate in English. - IF APPLICABLE.
- Able and willing to deliver friendly, courteous, and prompt customer service.
- Able and willing to work cooperatively with other team members.
Physical Requirements
The physical demands described here are representative of those that must be met by the 1st Assistant Manager to successfully perform the essential functions of the job.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodations do not create an undue hardship for the Company.
- Must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to stand for long periods of time; frequently walk, use hands and fingers, handle or feel, reach with hands and arms, talk and hear; occasionally sit, climb or balance, stoop, kneel, crouch or crawl.
- Physical attendance at the primary work location is required.
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1st Assistant Manager - Pump & Pantry in Gordon employer: Bosselman Enterprises
At Bosselman Pump & Pantry, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee well-being and growth. With benefits like on-demand pay, comprehensive health insurance, and a clearly defined path for career advancement, our team members enjoy a rewarding environment where their contributions are valued. Located in a vibrant community, we foster a positive atmosphere that encourages teamwork and customer service excellence, making it a great place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land 1st Assistant Manager - Pump & Pantry in Gordon
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Bosselman Enterprises, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Bosselman Enterprises!
We think you need these skills to ace 1st Assistant Manager - Pump & Pantry in Gordon
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Bosselman Enterprises, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Bosselman Enterprises and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Bosselman Enterprises that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Bosselman Enterprises
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
