At a Glance
- Tasks: Oversee operations, ensure customer satisfaction, and manage staff at Pump & Pantry locations.
- Company: Join Bosselman Enterprises, a leader in the convenience store industry.
- Benefits: Flexible shifts, competitive pay, and opportunities for growth.
- Why this job: Gain leadership experience while working in a dynamic and friendly environment.
- Qualifications: High school diploma or GED; customer service skills and teamwork required.
- Other info: Perfect for those looking to develop management skills and work in a fast-paced setting.
The predicted salary is between 24000 - 36000 £ per year.
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JOIN OUR TEAM! Your browser does not support the video tag. The 2nd Assistant Manager is responsible for overseeing the total operation of the assigned Pump & Pantry locations in the absence of the Manager or 1st Assistant Manager, by performing the following duties personally or through subordinate supervisors.
Benefits
- Employee discounts on food and fuel
- Vacation after six months
- 401K and matching contributions
- Health, dental and vision insurance
- Short and long term disability insurance
- Life insurance
- A clearly defined path for growth
- On-demand pay with PayActiv (access to earned but not yet paid wages)
- And much more!
Responsibilities
- Ensure all paperwork is complete, accurate, and turned in on time.
- Be proficient in opening and closing a shift, including completing all paperwork.
- Make certain customer needs are met and implement the company’s policy on customer service.
- Supervise cash control and bank deposits.
- Assist in making sure employees are following the proper procedures for all aspects of food operations and handling/storage of product, which complies with all food handling guidelines to meet or exceed state/federal regulations.
- Assisting in other duties, as assigned.
- Project a positive attitude.
- Providing friendly and competent customer service.
- Reporting for work in a timely manner when scheduled.
- Assist in handling all problems dealing with customers, personnel, or mechanical.
- Ensure the cleanliness, organization, and overall appearances of assigned stores meets company standards and are in proper working order, inside and out.
- Ensure all items are properly ordered; stocked to inventory levels; and priced correctly.
- Assist in implementing and following-up of company training procedures.
- Assist in making sure all personnel are supervised and trained thoroughly.
- Assist in the training of all associates in food handling and company procedures including proper hold time and code dating.
- Ensure that all food products are stored properly and code dated with expiration dates. Also ensure that all products whether cooked or stored are held at proper temperatures.
- Assist in making sure all shifts are covered.
- Personally reflect and make certain all personnel are in proper working uniform, neat and clean, at all times.
- Assist in implementing and enforcing all company policies and procedures.
- Report all maintenance, customer, and personnel problems to upper management regularly.
- Assist in keeping necessary records – merchandise, personnel, and fuel.
- Keep a safe and healthy workplace.
- Attend management and training meetings, as required.
Additional Job Duties
- Other job duties and responsibilities as assigned.
Supervisory Responsibilities
- Directly supervises 4 to 16 employees in each assigned Pump & Pantry.
Education and/or Experience
- High school diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and experience. Must have a Food Handler’s permit or Serve Safe Certification where required by law or policy.
Minimum Qualifications
- Must have knowledge of operations and maintenance of all equipment in the assigned stores.
- Must be able to work nights, weekends, and holidays.
- Must be able to work a minimum of three 2nd shifts per week opposite the manager ensuring that key operating hours have a manager on duty.
- Must have reliable transportation and phone.
- Regular and consistent attendance.
- Must be able to communicate in English. – IF APPLICABLE
- Able and willing to deliver friendly, courteous, and prompt customer service.
- Able and willing to work cooperatively with other team members.
Physical Requirements
- Must occasionally lift and/or move up to 50 lbs. The employee must stand for long periods of time; frequently walk, use hands and fingers, handle or feel, reach with hands and arms, talk and hear; occasionally sit, climb or balance, stoop, kneel, crouch or crawl.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
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2nd Assistant Manager - Pump & Pantry employer: Bosselman Enterprises
Contact Detail:
Bosselman Enterprises Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2nd Assistant Manager - Pump & Pantry
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the industry. A personal recommendation can go a long way in landing that 2nd Assistant Manager role.
✨Tip Number 2
Prepare for the interview by researching Bosselman Enterprises and their Pump & Pantry locations. Know their values and what they stand for, so you can show how you fit right in with their team.
✨Tip Number 3
Practice common interview questions related to customer service and team management. We all know that being able to handle tricky situations is key for this role, so be ready to share your experiences!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Pump & Pantry.
We think you need these skills to ace 2nd Assistant Manager - Pump & Pantry
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to tailor your application to the 2nd Assistant Manager role. Highlight your relevant experience and skills that match the job description. We love seeing how your background fits with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Bosselman Enterprises
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a 2nd Assistant Manager at Pump & Pantry. Familiarise yourself with the key duties like overseeing operations, customer service, and food handling guidelines. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a potential supervisor, it's crucial to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you can motivate staff and ensure compliance with company policies, as this is a big part of the job.
✨Customer Service is Key
Since customer satisfaction is a priority, be ready to discuss how you would handle various customer scenarios. Think of specific instances where you've provided excellent service or resolved complaints effectively. This will show that you can maintain the positive attitude and friendly service that Bosselman Enterprises values.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, training procedures, and expectations for the role. This not only shows your interest but also helps you gauge if the company is the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.