Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Ensure Azure environments run smoothly, troubleshoot issues, and automate processes for efficiency.
- Company: Join a growing tech company in Richmond-Upon-Thames with a hybrid work model.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Why this job: Be at the forefront of cloud technology and make a real impact on SaaS applications.
- Qualifications: 3+ years in cloud operations or support, strong problem-solving skills, and experience with Azure.
- Other info: Dynamic team environment with excellent career advancement opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Location: Richmond-Upon-Thames. This is a hybrid role. You must be British for Security Clearance reasons.
We are hiring for a Senior Azure Support Engineer to join a growing business and be responsible for the maintenance and support of the Azure Cloud Environment that hosts SaaS web-based applications. The environment operates hundreds of Single Tenant (ST) and Multi-Tenant (MT) deployments across Azure, each with their own Servers, database, and storage. This role exists to keep every deployment reliable, ensuring uptime and building automation.
Responsibilities and tasks:
- Monitor ST and MT environments for server performance, response times, error rates, etc.
- Detect and resolve database issues, stalled file processing, or misplaced storage objects.
- Use Azure diagnostics and telemetry to troubleshoot and resolve complex incidents.
- Provide third-line support for escalated customer cases, collaborating with development.
- Maintain uptime, performance, and scalability across all ST and MT deployments.
- Define and track service-level objectives (SLOs).
- Perform capacity planning for Servers, databases, and storage, scaling resources.
- Identify systemic patterns causing downtime and implement fixes at scale.
- Build PowerShell scripts and automation (Azure Functions, Logic Apps).
- Automate environment health checks and reporting.
- Develop self-healing routines for recurring problems.
- Implement and maintain Azure Monitor/Application Insights/Log Analytics dashboards.
Technical Skills required:
- 3+ years in third-line support, SRE, or cloud operations for enterprise SaaS.
- Proven track record in incident resolution and root cause analysis.
- Experience working with both multi-tenant and single-tenant cloud architectures.
- Strong background in supporting C#/.NET Core/MVC web applications with SQL Server backends and Azure Blob Storage.
- Advanced Azure diagnostics (Application Insights, Log Analytics, Kusto Query Language).
- Proficient in SQL for investigation and remediation.
- Scripting and automation skills in PowerShell and/or C#.
- Understanding of Azure components: App Services, VMs, SQL DB, Blob Storage, scaling strategies.
- Experience in capacity planning, SLOs, and error budget management.
- Familiarity with Azure Monitor, Application Insights, Log Analytics, Azure Data Explorer (KQL), Azure Functions, Logic Apps, PowerShell, C#, SQL Server Management Studio, Azure Storage Explorer, Power BI (for reporting).
Azure Site Reliability Engineer in Richmond employer: Boss Professional Services
Contact Detail:
Boss Professional Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Azure Site Reliability Engineer in Richmond
✨Tip Number 1
Network, network, network! Get out there and connect with people in the Azure community. Attend meetups, webinars, or even local tech events. You never know who might have a lead on that perfect Senior Azure Support Engineer role!
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your automation scripts, diagnostics work, or any projects you've tackled. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for those interviews like a pro! Brush up on your incident resolution techniques and be ready to discuss your experience with Azure components. We want to see how you think on your feet when it comes to troubleshooting complex issues.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Azure Site Reliability Engineer in Richmond
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Azure Support Engineer role. Highlight your experience with Azure, C#/.NET applications, and any relevant automation skills. We want to see how your background fits perfectly with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your skills can help us maintain our Azure environments. Keep it engaging and personal – we love a bit of personality!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples where you’ve resolved complex issues or improved reliability in cloud environments. We’re all about finding solutions, so show us how you’ve done it before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Boss Professional Services
✨Know Your Azure Inside Out
Make sure you brush up on your Azure knowledge, especially around the components mentioned in the job description. Familiarise yourself with App Services, VMs, SQL DB, and Blob Storage. Being able to discuss your experience with these tools confidently will show that you're ready to hit the ground running.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've resolved complex incidents in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your ability to troubleshoot and fix issues effectively, which is crucial for this role.
✨Get Hands-On with Automation
Since automation is a big part of the job, be ready to talk about your experience with scripting in PowerShell or C#. Bring examples of how you've built automation tools or scripts to improve reliability and reduce manual work. This will highlight your proactive approach to problem-solving.
✨Understand Capacity Planning and SLOs
Brush up on your knowledge of capacity planning, service-level objectives (SLOs), and error budgets. Be prepared to discuss how you've managed these aspects in previous roles. Showing that you can think strategically about performance and scalability will set you apart from other candidates.
