HMRC is seeking a User Researcher to generate insights, design and conduct in-house usability studies, and translate findings into actionable requirements for service managers. You will lead the usability testing process and collaborate with designers, analysts and developers to turn data into guiding stories.
You will devise research strategies, conduct both qualitative and quantitative studies, and mentor junior researchers within the wider HMRC digital team.
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Contact Details:
BOSS Professional Services Pty Recruitment Team
