At a Glance
- Tasks: Manage customer enquiries, prepare quotes, and process orders in a dynamic environment.
- Company: Join Boss Direct, a fast-growing supplier of branded business solutions.
- Benefits: Competitive salary, supportive team, training opportunities, and a variety of daily tasks.
- Other info: Great opportunity for career development in a friendly and ambitious company.
- Why this job: Be part of a creative team delivering exciting branding projects and exceptional service.
- Qualifications: Experience in customer service or sales support, with strong communication skills.
The predicted salary is between 28000 - 28000 £ per year.
Job Description
Join the growing team at Boss Direct Are you organised, customer-focused and looking for a role where no two days are the same?Boss Direct is a fast-growing supplier of branded business solutions, helping companies stand out through signage, branded workwear, promotional products, office interiors, furniture, printing, vehicle graphics, exhibition displays and more.
We are looking for a proactive Customer Service Representative / Sales Support professional to join our team and become a key part of delivering exceptional service to our customers.
Youll be the link between our customers, suppliers and sales team managing enquiries, preparing quotes, processing orders and helping bring exciting branding and office projects to life.
What were looking for: Experience in customer service, sales support or administration.
Excellent communication and organisational skills.
Strong attention to detail and the ability to manage multiple projects.
A positive, can-do attitude with a passion for helping customers.
Confidence using Microsoft Office (Outlook, Word and Excel).
Experience in print, signage, office furniture, promotional products or similar industries would be an advantage but attitude and willingness to learn are just as important.
What we offer:?
Competitive salary based on experience?
Friendly, supportive team environment?
Variety in your day-to-day work?
Training and career development opportunities?
The chance to be part of an ambitious growing business If you enjoy working with people, solving problems and being part of a team that delivers creative solutions for businesses, wed love to hear from you.
Apply today and become part of the Boss Direct team.
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Customer Service & Sales Representative in Blackburn employer: Boss Direct Limited
At Boss Direct, we pride ourselves on being an excellent employer by fostering a friendly and supportive team environment where every day brings new challenges and opportunities. Our commitment to employee growth is reflected in our training and career development programmes, ensuring that you can thrive in your role as a Customer Service & Sales Representative while contributing to our ambitious goals. Join us and be part of a dynamic company that values creativity, collaboration, and exceptional service.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service & Sales Representative in Blackburn
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Boss Direct Limited. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Boss Direct Limited before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Customer Service & Sales Representative in Blackburn
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Boss Direct Limited:Your cover letter is your chance to shine! Tell us why you want to work at Boss Direct Limited specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Boss Direct Limited!
How to prepare for a job interview at Boss Direct Limited
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
