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For Companies At a Glance
- Tasks: Lead EDI initiatives, troubleshoot issues, and enhance data exchange processes.
- Company: Dynamic company in West London offering hybrid work opportunities.
- Benefits: Competitive pay, flexible working, and a chance to shape EDI strategies.
- Why this job: Make a real impact by optimising EDI processes and collaborating with diverse teams.
- Qualifications: Experience in EDI management and strong problem-solving skills required.
- Other info: Join a culture of continuous improvement and professional growth.
The predicted salary is between 48000 - 72000 £ per year.
Job Description
OUTSIDE IR35 – ASAP START – 6 MONTH INITIAL CONTRACT – HYBRID WORK (2/3 DAYS ON SITE – WEST LONDON)
EDI Expertise & Support
- Manage and troubleshoot EDI-related issues such as mapping, translation errors, and partner setup
- Ensure smooth data exchange using protocols like AS2 and VANs
- Collaborate with EDI service partners to maintain system integrity
- Deliver training and presentations to build EDI capability across the business
- Provide expert guidance to internal teams and external stakeholders on EDI processes
IT Service Management
- Own and resolve IT support tickets using an ITSM platform, ensuring accurate documentation
- Proactively manage service queues and reduce backlog
- Prioritise tasks based on urgency and business impact
- Analyse service data to identify trends and recommend improvements
- Maintain clear documentation for recurring issues and knowledge sharing
Stakeholder Engagement & Collaboration
- Build strong relationships with internal departments and external partners
- Act as a consultative partner to project teams, contributing technical insights
- Facilitate forums and discussions to share learnings and drive accountability
- Support customer onboarding and integration processes
Strategic Contribution
- Help shape and execute EDI strategies, policies, and action plans
- Identify opportunities for system and process improvements
- Contribute to evolving support models with a flexible, growth-oriented mindset
- Take initiative in suggesting enhancements that align with business goals
Reporting & Continuous Improvement
- Generate reports from service data to monitor performance and identify bottlenecks
- Use insights to drive process optimisation and service enhancements
- Maintain a feedback loop with stakeholders to refine support practices
- Support a culture of learning and improvement through documentation and training
EDI Lead employer: Boss Consulting
Contact Detail:
Boss Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EDI Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the EDI space and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Get ready for those interviews! Brush up on your EDI knowledge, especially around mapping and data exchange protocols like AS2. We want you to feel confident when discussing how you can tackle EDI-related issues.
✨Tip Number 3
Show off your collaboration skills! Be prepared to share examples of how you've built strong relationships with stakeholders in the past. This will highlight your ability to act as a consultative partner and drive accountability.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace EDI Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the EDI Lead role. Highlight your experience with EDI systems, troubleshooting, and any relevant protocols like AS2. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about EDI and how you can contribute to our team. Don't forget to mention your collaborative spirit and any training experience you've had.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled EDI-related issues in the past. We love candidates who can demonstrate their ability to analyse problems and come up with effective solutions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Boss Consulting
✨Know Your EDI Inside Out
Make sure you brush up on your EDI knowledge before the interview. Understand the common protocols like AS2 and VANs, and be ready to discuss how you've managed EDI-related issues in the past. This will show that you're not just familiar with the concepts but can also apply them practically.
✨Showcase Your IT Service Management Skills
Be prepared to talk about your experience with IT support tickets and ITSM platforms. Highlight specific examples where you've resolved issues efficiently and how you've documented processes. This will demonstrate your ability to manage service queues and improve overall service delivery.
✨Engage with Stakeholders
Think of examples where you've built strong relationships with internal teams or external partners. Discuss how you've acted as a consultative partner and contributed technical insights. This will illustrate your collaborative approach and ability to facilitate discussions effectively.
✨Emphasise Continuous Improvement
Prepare to discuss how you've identified opportunities for system and process improvements in your previous roles. Share any experiences where you've generated reports to monitor performance and used insights to drive enhancements. This shows that you're proactive and committed to fostering a culture of learning.
