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For Companies At a Glance
- Tasks: Lead EDI initiatives, troubleshoot issues, and enhance data exchange processes.
- Company: Dynamic company in West London offering a hybrid work environment.
- Benefits: Competitive pay, flexible working, and opportunities for professional growth.
- Why this job: Join a forward-thinking team and make a real impact on EDI strategies.
- Qualifications: Experience in EDI management and strong problem-solving skills required.
- Other info: Collaborative culture with a focus on continuous improvement and learning.
The predicted salary is between 48000 - 72000 £ per year.
OUTSIDE IR35 – ASAP START – 6 MONTH INITIAL CONTRACT – HYBRID WORK (2/3 DAYS ON SITE – WEST LONDON)
EDI Expertise & Support
- Manage and troubleshoot EDI-related issues such as mapping, translation errors, and partner setup
- Ensure smooth data exchange using protocols like AS2 and VANs
- Collaborate with EDI service partners to maintain system integrity
- Deliver training and presentations to build EDI capability across the business
- Provide expert guidance to internal teams and external stakeholders on EDI processes
IT Service Management
- Own and resolve IT support tickets using an ITSM platform, ensuring accurate documentation
- Proactively manage service queues and reduce backlog
- Prioritise tasks based on urgency and business impact
- Analyse service data to identify trends and recommend improvements
- Maintain clear documentation for recurring issues and knowledge sharing
Stakeholder Engagement & Collaboration
- Build strong relationships with internal departments and external partners
- Act as a consultative partner to project teams, contributing technical insights
- Facilitate forums and discussions to share learnings and drive accountability
- Support customer onboarding and integration processes
Strategic Contribution
- Help shape and execute EDI strategies, policies, and action plans
- Identify opportunities for system and process improvements
- Contribute to evolving support models with a flexible, growth-oriented mindset
- Take initiative in suggesting enhancements that align with business goals
Reporting & Continuous Improvement
- Generate reports from service data to monitor performance and identify bottlenecks
- Use insights to drive process optimisation and service enhancements
- Maintain a feedback loop with stakeholders to refine support practices
- Support a culture of learning and improvement through documentation and training
EDI Lead employer: Boss Consulting
Contact Detail:
Boss Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EDI Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the EDI space and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your EDI knowledge. Be ready to discuss specific protocols like AS2 and VANs, and share examples of how you've tackled mapping or translation errors in the past.
✨Tip Number 3
Don’t just wait for job postings to come to you! Keep an eye on our website for the latest EDI Lead roles and apply directly. It shows initiative and can give you a leg up on the competition.
✨Tip Number 4
Follow up after interviews with a thank-you note. Mention something specific from your conversation to remind them of your expertise and enthusiasm for the role. It’s a small gesture that can make a big impact!
We think you need these skills to ace EDI Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the EDI Lead role. Highlight your experience with EDI systems, troubleshooting, and any relevant protocols like AS2. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about EDI and how you can contribute to our team. Don't forget to mention your collaborative spirit and any training experience you've had.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled EDI-related issues in the past. We love candidates who can demonstrate their ability to analyse problems and come up with effective solutions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Boss Consulting
✨Know Your EDI Stuff
Make sure you brush up on your EDI knowledge before the interview. Be ready to discuss protocols like AS2 and VANs, and have examples of how you've managed EDI-related issues in the past. This will show that you’re not just familiar with the concepts but can also apply them effectively.
✨Showcase Your ITSM Skills
Since the role involves managing IT support tickets, be prepared to talk about your experience with ITSM platforms. Share specific instances where you’ve resolved issues, prioritised tasks, or improved service queues. This will demonstrate your ability to handle the technical side of the job.
✨Emphasise Collaboration
This position requires strong stakeholder engagement, so think of examples where you’ve built relationships with internal teams or external partners. Highlight any collaborative projects you’ve worked on and how you contributed to their success. This will illustrate your consultative approach and teamwork skills.
✨Be Ready for Continuous Improvement Discussions
Prepare to discuss how you’ve identified opportunities for process improvements in previous roles. Bring examples of reports you’ve generated or insights you’ve provided that led to enhancements. This shows that you’re proactive and committed to driving efficiency and effectiveness in your work.
