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For Companies At a Glance
- Tasks: Lead EDI initiatives, troubleshoot issues, and enhance data exchange processes.
- Company: Dynamic company in West London offering hybrid work opportunities.
- Benefits: Competitive pay, flexible working, and a chance to shape EDI strategies.
- Why this job: Make a real impact by optimising EDI processes and collaborating with diverse teams.
- Qualifications: Experience in EDI management and strong problem-solving skills required.
- Other info: Join a culture of continuous improvement and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
OUTSIDE IR35 – ASAP START – 6 MONTH INITIAL CONTRACT – HYBRID WORK (2/3 DAYS ON SITE – WEST LONDON)
EDI Expertise & Support
- Manage and troubleshoot EDI-related issues such as mapping, translation errors, and partner setup
- Ensure smooth data exchange using protocols like AS2 and VANs
- Collaborate with EDI service partners to maintain system integrity
- Deliver training and presentations to build EDI capability across the business
- Provide expert guidance to internal teams and external stakeholders on EDI processes
IT Service Management
- Own and resolve IT support tickets using an ITSM platform, ensuring accurate documentation
- Proactively manage service queues and reduce backlog
- Prioritise tasks based on urgency and business impact
- Analyse service data to identify trends and recommend improvements
- Maintain clear documentation for recurring issues and knowledge sharing
Stakeholder Engagement & Collaboration
- Build strong relationships with internal departments and external partners
- Act as a consultative partner to project teams, contributing technical insights
- Facilitate forums and discussions to share learnings and drive accountability
- Support customer onboarding and integration processes
Strategic Contribution
- Help shape and execute EDI strategies, policies, and action plans
- Identify opportunities for system and process improvements
- Contribute to evolving support models with a flexible, growth-oriented mindset
- Take initiative in suggesting enhancements that align with business goals
Reporting & Continuous Improvement
- Generate reports from service data to monitor performance and identify bottlenecks
- Use insights to drive process optimisation and service enhancements
- Maintain a feedback loop with stakeholders to refine support practices
- Support a culture of learning and improvement through documentation and training
EDI Lead employer: Boss Consulting
Contact Detail:
Boss Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EDI Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the EDI space and let them know you're on the lookout for opportunities. Sometimes, a friendly chat can lead to a hidden job opening that’s not even advertised.
✨Tip Number 2
Get your hands dirty with some practical experience. If you can, volunteer for projects or offer to help out with EDI-related tasks in your current role. This shows potential employers that you’re proactive and ready to tackle challenges head-on.
✨Tip Number 3
Prepare for interviews by brushing up on your EDI knowledge. Be ready to discuss specific protocols like AS2 and VANs, and think of examples where you've successfully managed EDI issues. Confidence is key!
✨Tip Number 4
Don’t forget to check out our website for the latest job openings! We often have roles that might be perfect for you, and applying directly through us can give you an edge. Let’s get you that EDI Lead position!
We think you need these skills to ace EDI Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the EDI Lead role. Highlight your experience with EDI systems, troubleshooting, and any relevant protocols like AS2. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about EDI and how you can contribute to our team. Don't forget to mention your collaborative spirit and any training or presentations you've delivered.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled EDI-related issues in the past. We love seeing candidates who can think on their feet and come up with innovative solutions to challenges.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Boss Consulting
✨Know Your EDI Inside Out
Make sure you brush up on your EDI knowledge before the interview. Be ready to discuss protocols like AS2 and VANs, and have examples of how you've managed EDI-related issues in the past. This will show that you're not just familiar with the concepts but can also apply them effectively.
✨Showcase Your IT Service Management Skills
Prepare to talk about your experience with ITSM platforms and how you've resolved support tickets. Highlight specific instances where you reduced backlog or improved service queues. This will demonstrate your proactive approach and ability to manage IT support effectively.
✨Emphasise Collaboration and Stakeholder Engagement
Think of examples where you've built strong relationships with internal teams or external partners. Discuss how you've acted as a consultative partner and facilitated discussions to drive accountability. This will illustrate your ability to engage stakeholders and contribute to team success.
✨Be Ready to Discuss Continuous Improvement
Prepare to share insights on how you've used data to identify trends and recommend improvements. Talk about your experience generating reports and how you've contributed to evolving support models. This shows that you're not just reactive but also strategic in your approach to EDI and IT service management.
