Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead EDI initiatives, troubleshoot issues, and enhance data exchange processes.
- Company: Dynamic company in West London offering hybrid work opportunities.
- Benefits: Competitive pay, flexible working, and a chance to shape EDI strategies.
- Why this job: Make a real impact by optimising EDI processes and collaborating with diverse teams.
- Qualifications: Experience in EDI management and strong problem-solving skills required.
- Other info: Join a culture of continuous improvement and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
OUTSIDE IR35 – ASAP START – 6 MONTH INITIAL CONTRACT – HYBRID WORK (2/3 DAYS ON SITE – WEST LONDON)
Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.
EDI Expertise & Support
- Manage and troubleshoot EDI-related issues such as mapping, translation errors, and partner setup
- Ensure smooth data exchange using protocols like AS2 and VANs
- Collaborate with EDI service partners to maintain system integrity
- Deliver training and presentations to build EDI capability across the business
- Provide expert guidance to internal teams and external stakeholders on EDI processes
IT Service Management
- Own and resolve IT support tickets using an ITSM platform, ensuring accurate documentation
- Proactively manage service queues and reduce backlog
- Prioritise tasks based on urgency and business impact
- Analyse service data to identify trends and recommend improvements
- Maintain clear documentation for recurring issues and knowledge sharing
Stakeholder Engagement & Collaboration
- Build strong relationships with internal departments and external partners
- Act as a consultative partner to project teams, contributing technical insights
- Facilitate forums and discussions to share learnings and drive accountability
- Support customer onboarding and integration processes
Strategic Contribution
- Help shape and execute EDI strategies, policies, and action plans
- Identify opportunities for system and process improvements
- Contribute to evolving support models with a flexible, growth-oriented mindset
- Take initiative in suggesting enhancements that align with business goals
Reporting & Continuous Improvement
- Generate reports from service data to monitor performance and identify bottlenecks
- Use insights to drive process optimisation and service enhancements
- Maintain a feedback loop with stakeholders to refine support practices
- Support a culture of learning and improvement through documentation and training
EDI Lead employer: Boss Consulting
Contact Detail:
Boss Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EDI Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the EDI space and let them know you're on the lookout for opportunities. Sometimes, a friendly chat can lead to a hidden job opening that’s not even advertised.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, be ready to discuss specific EDI challenges you've tackled. Real-life examples can make you stand out from the crowd.
✨Tip Number 3
Don’t forget to follow up! After any meeting or interview, drop a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the role.
✨Tip Number 4
Keep an eye on our website! We regularly post new EDI roles that might be just what you’re looking for. Applying directly through our site gives you a better chance of being noticed, so don’t miss out!
We think you need these skills to ace EDI Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the EDI Lead role. Highlight your experience with EDI systems, troubleshooting, and any relevant protocols like AS2. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about EDI and how you can contribute to our team. Don't forget to mention your collaborative spirit and any training or presentations you've delivered.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled EDI-related issues in the past. We love seeing candidates who can manage service tickets and improve processes, so share those success stories with us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Boss Consulting
✨Know Your EDI Stuff
Make sure you brush up on your EDI knowledge before the interview. Be ready to discuss protocols like AS2 and VANs, and have examples of how you've managed EDI-related issues in the past. This will show that you’re not just familiar with the concepts but can also apply them effectively.
✨Showcase Your ITSM Skills
Since the role involves managing IT support tickets, be prepared to talk about your experience with ITSM platforms. Share specific instances where you’ve resolved tickets efficiently and how you documented those processes. This will demonstrate your ability to keep things organised and improve service delivery.
✨Engage with Stakeholders
Highlight your experience in building relationships with both internal teams and external partners. Think of examples where you acted as a consultative partner or facilitated discussions. This will illustrate your collaborative approach and ability to drive accountability across projects.
✨Emphasise Continuous Improvement
Be ready to discuss how you've contributed to process improvements in previous roles. Talk about how you’ve used data to identify trends and recommend enhancements. This shows that you’re proactive and committed to fostering a culture of learning and improvement, which is key for this position.
