Aftersales Technical Engineer

Aftersales Technical Engineer

Full-Time 39712 - 48536 £ / year (est.) Hybrid
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At a Glance

  • Tasks: Provide technical support and training for HVAC systems across the UK & Ireland.
  • Company: Join Bosch Home Comfort Group, a leader in innovative HVAC solutions.
  • Benefits: Enjoy 25 days annual leave, performance bonuses, and a cycle to work scheme.
  • Other info: Dynamic role with opportunities for travel and professional development.
  • Why this job: Make a real impact by solving customer issues and enhancing their experience.
  • Qualifications: HVAC experience, strong communication skills, and a full UK driving licence required.

The predicted salary is between 39712 - 48536 £ per year.

The Bosch Home Comfort Group is a global provider of efficient heating, ventilation, and air conditioning (HVAC) solutions with an innovative product portfolio adapted to regional needs.

Following the acquisition of the residential and light commercial HVAC business from Johnson Controls and the Johnson Controls-Hitachi Air Conditioning Joint Venture in August 2025, the company unites a comprehensive portfolio of global and regional brands, including Bosch, Buderus, Hitachi, and YORK®.

The Bosch Home Comfort Group employs more than 25,000 people worldwide and has a strong market presence in America, Asia, and Europe / Middle East / Africa, with a global network of 33 production sites and 26 development centers (including minority interests).

With the acquisition, the Bosch Home Comfort Group almost doubles in size to more than eight billion euros in sales.

Job Description

We are excited to offer you the opportunity to join our Aftersales department as an Aftersales Technical Support Engineer!

The Aftersales Technical team strive to deliver exceptional technical support and rapid resolution of air conditioning issues across the installed base.

The team provide end‑to‑end post‑installation experience, from triage via telephone, through on‑site breakdown response and root cause diagnostics, to corrective actions.

The team provide a nationwide service to support our customers whenever possible.

In this role, you will be responsible for

  • Providing onsite and remote technical support, including system commissioning, fault finding and system diagnosis across the UK & Ireland.
  • Acting as a key communication link between customers, site engineers and Hitachi teams.
  • Working closely with Sales and internal teams to support workflows and business needs.
  • Delivering customer training both onsite and at the Maidenhead Training Centre, including presentations and hands‑on demos.
  • Assessing new spares and warranty claims in line with company processes.

Qualifications

Education requirements

  • Proven HVAC experience
  • Safe Handling of Refrigerant.
  • Full UK Driving Licence.

Skills & Attributes

  • Strong technical knowledge and problem‑solving ability.
  • Confident communicator with the ability to build strong customer relationships.
  • Comfortable presenting and delivering training to varied audiences.
  • Hands‑on approach with a willingness to travel across the UK & Ireland.
  • Organised, detail‑focused and able to follow established processes.
  • Additional Information
  • Deadline for Applications: 12th May 2026

Please note, we reserve the right to close this vacancy at any time so we encourage candidates to submit their applications as soon as possible.

Working with uscomes with the following benefits

  • 25days annual leave per year plus bank holidays – option to buy 10 extra days
  • Eligibility for our Company Performance Bonus
  • Enhanced pension contributions
  • Cycle to work scheme with discounts on push‑bikes, e‑bikes and accessories
  • Policy to support growing families
  • Access to self‑service training platform containing over 200 Bosch approved programmes

We welcome applications from a range of candidates but please note that to apply for this position you must have the right to live and work in the UK from the start date of employment and for the duration of your employment.

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Aftersales Technical Engineer employer: Bosch-HomeComfort

The Bosch Home Comfort Group is an exceptional employer, offering a dynamic work environment where innovation meets employee growth. With a strong commitment to professional development, including access to over 200 Bosch-approved training programmes, employees are empowered to enhance their skills while enjoying generous benefits such as 25 days of annual leave and a performance bonus. Located in Maidenhead, the company fosters a collaborative culture that values customer relationships and technical excellence, making it an ideal place for those seeking meaningful and rewarding careers in the HVAC industry.

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Contact Details:

Bosch-HomeComfort Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Aftersales Technical Engineer

✨Join Engineering Meetups!

Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Aftersales Technical Engineer role you’re after at Bosch-HomeComfort.

✨Show Off Your Projects!

Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Bosch-HomeComfort a taste of what you can bring to the table!

✨Engage with Online Communities

Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Bosch-HomeComfort.

✨Apply Through Company Websites

When you spot a role like Aftersales Technical Engineer at Bosch-HomeComfort, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.

We think you need these skills to ace Aftersales Technical Engineer

Technical Support
HVAC Knowledge
Fault Finding
System Diagnosis
Communication Skills
Customer Relationship Management
Training Delivery

Some tips for your application 🫡

Showcase Your Technical Expertise:When applying for an engineering role like Aftersales Technical Engineer, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.

Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Bosch-HomeComfort a clear picture of the value you can bring.

Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Bosch-HomeComfort specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!

Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.

How to prepare for a job interview at Bosch-HomeComfort

✨Brush Up on Core Engineering Principles

Before heading into the interview with Bosch-HomeComfort, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!

✨Show Off Your Problem-Solving Skills

Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.

✨Relate Your Experience to the Role

In a full-time role, employers like Bosch-HomeComfort want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.

✨Know Your Tools and Software

Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.