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For Companies At a Glance
- Tasks: Lead a dynamic team in managing HVAC sales and operations while ensuring customer satisfaction.
- Company: Join Bosch, a global leader in innovative HVAC solutions.
- Benefits: Enjoy competitive pay, health coverage, 401(k) matching, and generous paid time off.
- Why this job: Make a real impact in a supportive environment focused on safety and continuous improvement.
- Qualifications: High school diploma and 3+ years in branch management and customer service.
- Other info: Great career growth opportunities in a collaborative and diverse workplace.
The predicted salary is between 36000 - 60000 £ per year.
Location: Birmingham
Working time: Full-time
Legal entity: 1048 JC Residential and Light Commercial LLC
Job posted: 2026-01-23 • Job ID: REF573T
Starting date: According to arrangement
Division: Bosch Home Comfort Group
Responsibilities
- The Branch Manager is ultimately responsible for successful Sales and Operations for their location, including safety and quality management, maintaining positive employee well-being, enhancing customer service and the customer experience, growing sales in units and parts and supplies, inventory management, and P&L and Budget oversight.
- Create and maintain a culture of Zero Harm, aiming to eliminate incidents, accidents, injuries, and harm in the workplace and environment.
- Ensure all personnel are properly trained on equipment operated, with a focus on vehicle safety and forklift safety.
- Ensure incidents, near-misses, and unsafe conditions are properly reported, investigated, and eliminated in a timely manner.
- Ensure PPE compliance.
- Delight customers by providing quality products and services that meet or exceed requirements and evolving expectations, pursuing a zero-defect culture through continuous improvement.
- Manage customer relationships and enhance the customer experience.
- Support and maintain an efficient operation in accordance with current guidelines, policies, practices, and procedures.
- Develop and train all branch employees to maximize skills for efficient operation, including hiring, evaluation, coaching, and progressive discipline in partnership with management and Human Resources.
- Maintain inventory control within the branch and region to adequately serve customers with at least 98% SKU accuracy.
- Manage all shipping and receiving activities to ensure safe and efficient handling and storage of products.
- Oversee product selection for the location and manage pricing and margins on orders, adjusting as warranted.
- Administer Factory Warranty policies, including review and approval of warranty claims and proper disposition of defective items.
- Other duties as directed.
Qualifications Required
- High School Diploma or equivalent
- 3+ years of experience in branch/warehouse operational management
- 3+ years of experience in customer service
- HVAC experience
Preferred
- Strong leadership, customer service and sales skills
- Proficiency in Windows and Microsoft Office software
- Strong interpersonal, customer relationship and decision-making skills
- Effective and professional communication and organization skills
- Strong analytical skills and a positive human relations orientation
Equal Opportunity
Equal Opportunity Employer, including disability / veterans. Bosch adheres to Federal, State, and Local laws regarding drug-testing. Employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date.
Benefits and Well-being
Your well-being matters at Bosch. We offer a competitive compensation and a benefits package designed to empower you in every area of your life, including premium health coverage, a 401(k) with generous matching, resources for financial planning and goal setting, ample paid time off, parental leave, and comprehensive life and disability protection.
About Bosch Home Comfort Group
The Bosch Home Comfort Group is a global provider of efficient HVAC solutions with an innovative product portfolio. Following the acquisition of the residential and light commercial HVAC business from Johnson Controls and the Johnson Controls-Hitachi JV in August 2025, the company unites Bosch, Buderus, Hitachi, and YORK brands. It employs more than 25,000 people worldwide with a global network of 33 production sites and 26 development centers.
Application Process
How to explore open opportunities at Bosch and information about the hiring process:
- Find a job
- Find the right job offer
- Apply: Upload resume, apply via LinkedIn or Indeed, or enter information manually
Next steps: You will be directed to our application system after clicking Apply now. If selected, you will be contacted by our HR team regarding next steps and interviews (virtual or on-site). Welcome to Bosch. We look forward to your potential contribution.
HVAC Branch/Store Manager in Birmingham employer: Bosch Home Comfort USA
Contact Detail:
Bosch Home Comfort USA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HVAC Branch/Store Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the HVAC industry and let them know you're on the hunt for a Branch/Store Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Bosch and their values. Understand their commitment to safety and customer service, and be ready to share how your experience aligns with their mission. This will show them you're not just another candidate, but someone who truly gets what they're about.
✨Tip Number 3
Practice your leadership stories! As a potential Branch Manager, you'll need to demonstrate your ability to lead teams and manage operations. Think of specific examples where you've successfully improved processes or enhanced customer experiences, and be ready to share them.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining Bosch and contributing to their mission of providing top-notch HVAC solutions.
We think you need these skills to ace HVAC Branch/Store Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the HVAC Branch/Store Manager role. Highlight your relevant experience in operational management and customer service, and don’t forget to showcase any leadership skills you have!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role at Bosch. Mention specific experiences that align with the responsibilities listed in the job description.
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use examples from your past work to show how you've successfully managed teams, improved customer service, or handled inventory control. We love seeing real-life applications of your skills!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s straightforward and ensures your application goes straight to our HR team. Plus, you’ll get all the latest updates on your application status!
How to prepare for a job interview at Bosch Home Comfort USA
✨Know Your HVAC Stuff
Make sure you brush up on your HVAC knowledge before the interview. Understand the latest trends, technologies, and safety protocols in the industry. Being able to discuss these topics confidently will show that you're not just a manager but also a knowledgeable leader in the field.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you improved employee well-being or enhanced customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your leadership style.
✨Understand the Company Culture
Research Bosch Home Comfort Group and their commitment to a zero-defect culture and employee safety. Be ready to discuss how you can contribute to maintaining this culture and improving customer experiences. Showing that you align with their values will make you a strong candidate.
✨Prepare Questions for Them
Have a few thoughtful questions ready to ask at the end of your interview. This could be about their approach to training employees or how they measure success in customer satisfaction. It shows you're genuinely interested in the role and the company, which can set you apart from other candidates.
