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- Tasks: Provide top-notch customer service for a leading 4x4 automotive brand.
- Company: Global tech and service provider with a focus on customer experience.
- Benefits: Flexible working options and great employee benefits.
- Why this job: Join a dynamic team and enhance customer experiences in the automotive industry.
- Qualifications: Fluent in German and English with strong customer service skills.
- Other info: Exciting opportunities for growth in a fast-paced environment.
The predicted salary is between 30000 - 42000 £ per year.
A global technology and service provider is seeking Multi-Lingual Customer Service Experts to enhance customer experiences for a 4x4 automotive brand in Liverpool. The role involves providing personalized service, managing interactions across various channels, and ensuring KPI achievement.
Ideal candidates possess:
- Robust customer service experience
- Excellent communication skills in German and English
- Team player attitude eager to thrive in a dynamic environment
This position offers flexible working options and employee benefits.
Bilingual Customer Advisor - German/English (Automotive 4x4) in Liverpool employer: Bosch Group
Contact Detail:
Bosch Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bilingual Customer Advisor - German/English (Automotive 4x4) in Liverpool
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help us tailor our conversations during interviews and show that we’re genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will boost our confidence and help us articulate our bilingual skills effectively when chatting about customer service scenarios.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give us insider tips and might even lead to a referral, which is always a bonus when applying through our website.
✨Tip Number 4
Follow up after interviews! A quick thank-you email reiterating our enthusiasm for the role can set us apart from other candidates. It shows we’re proactive and keen to join their dynamic team.
We think you need these skills to ace Bilingual Customer Advisor - German/English (Automotive 4x4) in Liverpool
Some tips for your application 🫡
Show Off Your Language Skills: Since this role is all about being bilingual, make sure to highlight your German and English skills right from the start. Use examples that showcase how you've used these languages in customer service settings.
Tailor Your Experience: We want to see how your past experiences relate to the automotive industry and customer service. Don’t just list your jobs; explain how they’ve prepared you for this specific role with us at StudySmarter.
Be Personable: This position is all about enhancing customer experiences, so let your personality shine through in your application. Use a friendly tone and show us that you’re a team player who’s ready to engage with customers.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way for us to see your application and get you into the process smoothly!
How to prepare for a job interview at Bosch Group
✨Brush Up on Your Automotive Knowledge
Make sure you know a thing or two about the 4x4 automotive brand you'll be representing. Familiarise yourself with their products, services, and any recent news. This will show your genuine interest and help you answer questions more confidently.
✨Show Off Your Language Skills
Since this role requires fluency in both German and English, practice switching between the two languages. Prepare to demonstrate your language skills during the interview by answering questions in both languages, especially if they ask about handling customer queries.
✨Prepare for Customer Scenarios
Think of common customer service scenarios you might face in this role. Be ready to discuss how you would handle difficult customers or resolve complaints. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Emphasise Teamwork and Flexibility
This position values team players who can adapt to a dynamic environment. Share examples from your past experiences where you worked well in a team or adapted to changes quickly. Highlighting your flexibility will resonate well with the interviewers.
