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For Companies At a Glance
- Tasks: Provide expert technical support and manage innovative hydraulic projects.
- Company: Join Bosch Rexroth and HydraForce, leaders in hydraulic motion control.
- Benefits: Enjoy flexible hours, employee discounts, and health opportunities.
- Why this job: Make a real impact in the hydraulic industry with cutting-edge technology.
- Qualifications: Degree in Engineering or relevant experience in hydraulic systems.
- Other info: Dynamic role with opportunities for creativity and career growth.
The predicted salary is between 40000 - 50000 £ per year.
Company Description
HydraForce, operating from our purpose-built facility in Birmingham, UK, is a global designer and manufacturer of motion control systems and the world’s leading manufacturer of hydraulic cartridge valves and custom hydraulic integrated circuits, as well as electronic controls for a variety of off-highway industries. Bosch Rexroth and HydraForce bring together two world-class leaders in hydraulic motion control. By combining our strengths, we have broadened our hydraulics offering to deliver the world’s highest quality hydraulic control solutions to more OEMs across the globe. Together, we are expanding the possibilities of hydraulic control technology to provide innovative and reliable solutions.
Job Description
- To provide comprehensive technical & applications advice and expertise to both HydraForce Customers and HydraForce Internal Departments, liaising with field based HydraForce personnel and internal departments to ensure the effective provision of information and advice to meet customer needs.
- To effectively project manage development of new products in conjunction with internal departments and taking ownership of applications projects.
- Review, advise and process system design requests from customers for new applications and product development.
- Support Regional Sales Managers within their customer facing activities.
- Generate full cost analysis breakdowns for accurate sales quotations.
- Project manage developments from inception through to end of life.
- Work with Application Engineers and or independently developing proposals to customer requirements.
- Propose and advise cost effective solutions to system requirements.
- Answer technical questions on hydraulic products, application of product and hydraulic systems recommendations.
- Develop, test and deliver professional reports on custom hydraulic integrated circuits to conform to customer requirements.
- Field support for installation and hands-on trouble shooting of hydraulic integrated circuits and control systems.
- Participate in high level technical discussions at customers premises.
- Integrate electro-hydraulic control systems with OEM specific requirements.
- Monitor and work within OEM customer’s websites to ensure project requirements / opportunities are identified and supported accurately, using company resources as required.
- Support the production departments in the generation of test controls plans.
- Provide support at overseas sales exhibitions where required.
- Provide onsite training on HydraForce hydraulic and software products.
- Provide support for warranty returns.
- Provide support, training and mentoring to internal & external customers.
- Identify, interpret and implement ISO and customer specifications / requirements.
- Provide support for Quality Department ensuring customer PPAP requirements are met.
- Generation of Temporary Deviation Requests (TDRs) for valves and/or manifolds.
- Work to Advanced Product Quality Planning (APQP) procedures.
- Verifying and submitting Preproduction Prototype Development (PPDs) documents for new product development from Application Engineers.
- Contribute to the development of Technical Support Engineering Team and support under-graduate placement students & apprentices, providing advice, mentoring, training and guidance as required.
Qualifications
- Degree educated within Engineering or qualified by relevant experience.
- Proven experience of Off-Highway, Construction, Agricultural and / or Industrial hydraulic systems.
- Demonstrated higher level of Technical knowledge to Applications Engineer level.
- Managed application projects, taking full ownership and demonstrated higher knowledge level.
- Computer literate, with sound knowledge of Microsoft packages and experienced in use of MRP systems.
- Experience of working within a manufacturing environment essential.
- Knowledge of the PPAP process.
- Awareness of lean manufacturing techniques.
Additional Information
Why Bosch Rexroth? We offer a wide variety of interesting and challenging tasks. Flexible work-time options, benefits and services, employee discounts, various sports and health opportunities, on-site parking, room for creativity. You will be required to evidence your right to work in the UK, as we are unable to sponsor the employment of international workers in this role. International applicants would not be provided with a Skilled Worker visa for this role and will only be able to take up this role if they can demonstrate an alternative right to work in the UK. We are unable to provide visa sponsorship beyond the program.
Senior Technical Support Engineer in Birmingham employer: Bosch Group
Contact Detail:
Bosch Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Technical Support Engineer in Birmingham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at HydraForce on LinkedIn. A friendly chat can give us insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the technical interview by brushing up on hydraulic systems and applications. We recommend creating a cheat sheet of key concepts and potential questions to help you feel confident and ready to impress.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of specific examples where you've tackled challenges in previous roles. We want to see how you approach issues, especially in technical support scenarios.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the team at HydraForce.
We think you need these skills to ace Senior Technical Support Engineer in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Technical Support Engineer role. Highlight your experience with hydraulic systems and any relevant projects you've managed. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your experience in off-highway industries and project management.
Showcase Your Technical Skills: In your application, be sure to showcase your technical knowledge and experience with hydraulic systems. We love seeing candidates who can demonstrate their understanding of the products and solutions we offer.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, it helps us keep track of your application!
How to prepare for a job interview at Bosch Group
✨Know Your Hydraulics
Make sure you brush up on your knowledge of hydraulic systems and applications. Be prepared to discuss specific projects you've worked on, especially those related to off-highway or industrial hydraulics. This will show that you not only understand the technical aspects but can also apply them in real-world scenarios.
✨Project Management Prowess
Since the role involves project management, be ready to share examples of how you've successfully managed application projects from inception to completion. Highlight your ability to liaise with different departments and ensure that customer needs are met effectively.
✨Technical Troubleshooting Skills
Expect to answer technical questions about hydraulic products and systems. Prepare to discuss how you've approached troubleshooting in the past, including any hands-on experience you've had with installations or field support. This will demonstrate your practical knowledge and problem-solving skills.
✨Showcase Your Communication Skills
As you'll be providing support and training to both internal and external customers, it's crucial to showcase your communication skills. Practice explaining complex technical concepts in simple terms, as this will be key in ensuring everyone understands your recommendations and solutions.