At a Glance
- Tasks: Support victims of anti-social behaviour and hate crime, ensuring their voices are heard.
- Company: Join the vibrant London Borough of Waltham Forest, a diverse and inclusive workplace.
- Benefits: Competitive salary, flexible working options, and a commitment to employee well-being.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real difference in your community by advocating for vulnerable individuals.
- Qualifications: Good standard of general education and strong communication skills.
The predicted salary is between 45750 - 49056 € per year.
Organisation: London Borough of Waltham Forest
Grade: PO3 £45,750 - £49,056
Contract Type: Full time/Fixed term (18 Months)
Working hours per week: 36
Application Deadline: 28/05/2026
Proposed Interview Date(s): TBC
Reference: 2114
About Us: Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work. We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.
London Borough of Waltham Forest is one of the Mayor of London’s Good Work Standard employers. This accreditation is proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.
The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email recruitment@walthamforest.gov.uk so we can arrange an alternative application method.
About the role: We are seeking a dedicated and compassionate Victims Champion to lead our efforts in supporting individuals affected by anti-social behaviour (ASB) and hate crime. This is a pivotal role that will act as a voice for victims, ensuring their experiences are heard, their needs are met, and their rights are upheld. The appointed officer will be an effective communicator with excellent interpersonal and relationship building skills, with a pragmatic and flexible approach to all aspects of their work.
Key Responsibilities:
- Work and collaborate with partner agencies to provide the best possible service and support to high-risk, vulnerable victims of Hate crime and anti-social behaviour.
- Provide one to one support to high-risk victims and witnesses of Hate crime and antisocial behaviour, determine the most appropriate method of offering support and co-ordinate or commission additional support as necessary.
- Highlight victim and witness concerns in the delivery of Hate crime and ASB services and provide residents with a channel for complaint if effective action is not taken by local agencies through existing provisions.
- Lead on the coordination of Anti-Social Behaviour Risk Assessment Conference (ASBRAC) meetings for high-risk Hate crime and ASB cases; and ASB Case Reviews.
- Promote the ASBRAC and ASB Case Review purpose to increase referrals, receiving new referrals, reviewing risk and risk assessments, putting together agendas, minute taking, recording actions, and assigning to agencies, following up on actions through the case management system and collating information for reports.
- Lead and coordinate the Cuckooing risk panel in partnership with the Police.
- Arrange representation in meetings of appropriate local groups/forums.
- Advocate on behalf of victims and witnesses at strategic, operational and tactical partnership meetings.
- Undertake outreach activities to raise awareness of support available for victims of antisocial behaviour.
Qualifications and Requirements: To be considered for this position, you should meet the following requirements:
- Good standard of general education.
Terms and conditions: The below terms and conditions apply to this role:
- Satisfactory employment references and CIFAS identity checks;
- Satisfactory declaration of interest;
- This role is subject to safer recruitment practices as it involves work with children and/or vulnerable adults;
- As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role.
How to Apply: Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines how your skills and experience make you a good candidate for this vacancy. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Equal Opportunity Employer: Waltham Forest is a diverse borough where diversity is valued and is integral to both service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives:
- Promoting equality of opportunity
- Opposing all forms of discrimination, intolerance and disadvantage
- Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels.
- Providing fair, appropriate, accessible and excellent Services to all.
Respecting Diversity is a core Council value.
To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.
We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.
For more information on the benefits of working for the Council, please visit this link.
Contact Information: If you have any questions about this vacancy or the application process, please contact Temitayo Oketunji- ASB Team Manager at temitayo.oketunji@walthamforest.gov.uk or 07570153009. If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at recruitment@walthamforest.gov.uk.
Victim Champion in Walthamstow employer: Borough of Waltham Forest
The London Borough of Waltham Forest is an exceptional employer, dedicated to fostering a healthy, fair, and inclusive workplace. With a strong focus on employee well-being, skills development, and diversity, the Council offers meaningful opportunities for growth while championing the voices of residents. Working in this vibrant borough not only allows you to make a real difference in the community but also provides a supportive environment that values your contributions and promotes work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Victim Champion in Walthamstow
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to the London Borough of Waltham Forest. Attend local events or online webinars to make connections and learn more about the role of a Victim Champion.
✨Tip Number 2
Prepare for the interview by researching the Council's initiatives on anti-social behaviour and hate crime. Show us you’re passionate about supporting victims and have a solid understanding of the challenges they face.
✨Tip Number 3
Practice your communication skills! As a Victim Champion, you'll need to advocate effectively for victims. Role-play potential interview questions with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for this fantastic opportunity. Get your application in early to stand out!
We think you need these skills to ace Victim Champion in Walthamstow
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for supporting victims shine through. We want to see how much you care about making a difference in the community and how your experiences align with our mission.
Tailor Your Supporting Statement:Make sure to customise your supporting statement to highlight your relevant skills and experiences. We’re looking for specific examples that demonstrate your ability to advocate for victims and work collaboratively with partner agencies.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured applications that are easy to read and understand.
Apply Early!:Don’t wait until the last minute to submit your application. We might close the vacancy early if we get enough applications, so get yours in as soon as possible through our website!
How to prepare for a job interview at Borough of Waltham Forest
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Victim Champion. Familiarise yourself with the key responsibilities, especially around supporting victims of anti-social behaviour and hate crime. This will help you articulate how your skills align with their needs.
✨Showcase Your Communication Skills
As an effective communicator, it's crucial to demonstrate your interpersonal skills during the interview. Prepare examples of how you've successfully built relationships or advocated for others in previous roles. This will highlight your ability to connect with victims and partner agencies.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about past experiences where you had to handle sensitive situations or support vulnerable individuals. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Emphasise Your Flexibility
The role requires a pragmatic and flexible approach, so be prepared to discuss how you've adapted to changing circumstances in your work. Share specific instances where you’ve adjusted your methods to better support individuals or meet organisational goals.
