Technical Project Officer-Internal Applicants Only in Walthamstow

Organisation: London Borough of Waltham Forest

Salary: Scale 4 £30,288 - £32,070

Contract Type: Full-time/Permanent

Working hours per week: 36

Application Deadline: 27/05/2026

Proposed Interview Date(s): TBC

Reference: 2076

About Us:

Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work. We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.

London Borough of Waltham Forest is one of the Mayor of London’s Good Work Standard employers. This accreditation is proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.

The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email recruitment@walthamforest.gov.uk so we can arrange an alternative application method.

About the role:

We are looking for a proactive and organised Technical Project Officer to support the delivery of sustainable transport and public realm schemes across the borough. This is an exciting opportunity to be involved in projects that help create safer, greener and more accessible streets for our communities. In this role, you will work closely with engineers and project managers to support the planning, design and delivery of infrastructure schemes. You will play a key part in ensuring that projects run smoothly, are well-coordinated and are delivered to a high standard, while also helping to manage the essential processes that sit behind successful project delivery.

You will support a wide range of project activities, from early design through to delivery and post-implementation review. This will include assisting with technical design work, producing drawings using AutoCAD and supporting engineers with feasibility work and scheme development. You will also undertake site visits, collect and analyse data, and help ensure that designs are informed by accurate and up-to-date information.

A significant part of the role involves managing and coordinating project information. You will support the procurement of surveys, analyse data and present findings to inform decision-making. You will also help track Traffic Management Orders and ensure that records are kept up to date and aligned with project requirements.

You will play an important role in supporting consultation and engagement activities. This includes helping to organise public events, preparing materials, attending meetings and ensuring that feedback from residents, businesses and stakeholders is captured and reported effectively. You will also attend a range of meetings, including ward forums, exhibitions and drop-in sessions, representing the Council in a professional and approachable manner.

Alongside this, you will manage and coordinate a high volume of correspondence, including enquiries from residents, Councillors and MPs, as well as Freedom of Information requests and complaints. You will ensure that all correspondence is logged, tracked and responded to within required timeframes, maintaining a high standard of customer service.

You will also support financial and administrative processes within the team. This includes raising and managing purchase orders, processing invoices and goods receipting, and assisting with financial reporting to support budget monitoring. You will contribute to procurement processes by preparing documentation and helping to coordinate activities in line with Council procedures.

Throughout your work, you will ensure that all activities are carried out safely and in accordance with Construction Design and Management (CDM) requirements, as well as Council policies and procedures.

About You:

You will have a strong interest in sustainable transport, public realm and climate-related work, and be keen to contribute to projects that make a tangible difference to local communities. You will be comfortable working in a fast-paced, customer-focused environment and able to manage a varied workload with competing priorities. You will have good IT skills and be confident using a range of software packages, including Microsoft Office and, ideally, AutoCAD or similar design tools. You will be able to analyse information, present data clearly and support the production of reports and technical documents.

We are looking for someone who can work both independently and as part of a team, using initiative and problem-solving skills to support project delivery. Strong communication skills are essential, as you will be dealing with a wide range of stakeholders and will need to handle enquiries sensitively and professionally, including in challenging situations. You will be highly organised, with good attention to detail, and able to manage administrative and financial processes accurately and efficiently. You will also be adaptable, with a positive attitude and a willingness to learn new systems, processes and skills as required.

Working Arrangements:

This role is primarily based at Low Hall Depot in Leyton, with a hybrid working pattern that typically includes a minimum of three days in the office and up to two days working from home. The role may also involve site visits and occasional evening or weekend working to support consultations and events.

Why Join Us:

This is a great opportunity to gain hands-on experience across a wide range of transport and public realm projects, while contributing to meaningful improvements across the borough. You will be part of a supportive and collaborative team, with opportunities to develop your skills and build a career in highways, transport and urban design.

Qualifications and Requirements:

Degree or equivalent or vocational qualification in relevant subject or area. Minimum 5 GCSEs at Grade 4/C including Maths and English.

Terms and conditions:

The below terms and conditions apply to this role: Satisfactory employment references and CIFAS identity checks; Satisfactory declaration of interest; As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.

How to Apply:

Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Equal Opportunity Employer:

Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives:

• Promoting equality of opportunity
• Opposing all forms of discrimination, intolerance and disadvantage
• Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels.
• Providing fair, appropriate, accessible and excellent Services to all.

Respecting Diversity is a core Council value.

To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.

We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.

For more information on the benefits of working for the Council, please visit here.

Contact Information:

If you have any questions about this vacancy or the application process, please contact Kevin Freimanis, Traffic Regulations Manager at kevin.freimani@walthamforest.gov.uk. If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at recruitment@walthamforest.gov.uk.

Fraud Awareness Notice: The London Borough of Waltham Forest only advertises vacancies via our official website and approved recruitment platforms (e.g. Jobsgopublic). We will never ask for payment or request sensitive personal or financial information as part of our recruitment process. If you are contacted by a third party claiming to represent the Council, please verify the vacancy via our official careers website before sharing any information. If you have concerns about a job advert or communication, please report it to: fraud@walthamforest.gov.uk.