At a Glance
- Tasks: Lead strategic commissioning for adult care services and manage supplier relationships.
- Company: Join the vibrant London Borough of Waltham Forest, a hub of culture and innovation.
- Benefits: Enjoy a competitive salary, flexible working options, and a commitment to diversity.
- Other info: Be part of a diverse team focused on community well-being and support.
- Why this job: Make a real difference in the lives of residents while developing your career.
- Qualifications: Degree-level education and strong commissioning experience required.
The predicted salary is between 49056 - 52194 £ per year.
Organisation: London Borough of Waltham Forest
Salary: PO4 £49,056 - £52,194
Contract Type: Full Time/Permanent
Working hours per week: 36 hours
Application Deadline: 14/09/2026
Proposed Interview Date(s): W/C 21/09/2026
Reference: 2268
About Us: Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work. We are a highly ambitious borough, driven by culture and the innate creativity of our residents. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.
London Borough of Waltham Forest is one of the Mayor of London’s Good Work Standard employers. This accreditation is proof of our commitment to creating a healthy, fair and inclusive workplace.
About the role: The postholder will lead the strategic commissioning of services for adults with care and support needs and carers, primarily aged 65 and over, ensuring the delivery of high-quality, cost-effective services aligned with agreed commissioning priorities. The postholder will lead and manage a team of commissioning support staff including quality, contracts and supplier relationship staff.
Key Responsibilities:
- To manage relationships, contracts and risks across markets to ensure the effective commissioning and delivery of high-quality, cost-effective services and solutions that deliver positive outcomes for Waltham Forest residents.
- Provide effective contract management (performance includes quality and audits), undertaking visits, scheduled in contract monitoring meetings, responsibility for setting agendas, minuting and sharing information with other commissioning staff and updating records.
- Ensure robust contract monitoring with all scheduled contract monitoring meetings completed on time with agendas circulated in advance.
- Implement Quality Assurance, evidenced through provider visits, monitoring, performance frameworks and audits undertaken as planned; findings documented and shared promptly and relevant frameworks updated.
- Maintain accurate records maintained with minutes produced and distributed within agreed timescales; actions tracked and closed.
- Collaborative information sharing with key performance and quality data shared with contracts and commissioning colleagues to inform decisions.
- Maintain compliance-achieved contracts, monitored against KPIs and quality standards; non-compliance escalated and resolved.
Qualifications and Requirements:
- Degree-level education.
- Relevant professional qualification (desirable).
- Strong commissioning experience and knowledge of legislation, markets and best practice.
- Experience in large, complex organisations.
- Excellent communication, analytical and stakeholder-management skills.
Terms and conditions:
- Satisfactory employment references and CIFAS identity checks;
- Satisfactory declaration of interest;
- This role is subject to safer recruitment practices as it involves work with children and/or vulnerable adults;
- Satisfactory DBS check;
- As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English.
How to Apply: Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines how your skills and experience make you a good candidate for this vacancy.
Equal Opportunity Employer: Waltham Forest is a diverse borough where diversity is valued and is integral to both service delivery and employment of its staff. The Council is committed to meeting its 4 equality objectives:
- Promoting equality of opportunity
- Opposing all forms of discrimination, intolerance and disadvantage
- Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels.
- Providing fair, appropriate, accessible and excellent Services to all.
Respecting Diversity is a core Council value.
Contact Information: If you have any questions about this vacancy or the application process, please contact Vincent Edwards, Interim Head of Commissioning and Market Quality – Live Well at Vincent.Edwards@walthamforest.gov.uk.
Quality Contracts and Supplier Relationships Senior Officer – Live Well in Walthamstow employer: Borough of Waltham Forest
The Borough of Waltham Forest is an excellent employer that prioritises a supportive and inclusive work culture, making it an ideal place for HR professionals to thrive. With a strong commitment to employee development and a focus on equality and diversity, the council offers meaningful opportunities for growth and advancement in the field of human resources. Working here means being part of a dedicated team that values collaboration and strives to create a positive impact within the community.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Contracts and Supplier Relationships Senior Officer – Live Well in Walthamstow
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Borough of Waltham Forest, are looking for. Plus, it shows your genuine interest in the sector!
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Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
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We think you need these skills to ace Quality Contracts and Supplier Relationships Senior Officer – Live Well in Walthamstow
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Borough of Waltham Forest and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Borough of Waltham Forest
✨Get to Know Public Sector Values
Before your interview with Borough of Waltham Forest, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Borough of Waltham Forest.
