At a Glance
- Tasks: Provide vital admin support to Corporate Directors and enhance community outcomes.
- Company: Join the vibrant London Borough of Waltham Forest, a hub of culture and creativity.
- Benefits: Enjoy a competitive salary, inclusive workplace, and opportunities for personal growth.
- Other info: Flexible working options available to help balance work and life commitments.
- Why this job: Make a real difference in your community while developing your professional skills.
- Qualifications: Experience in managing senior leaders' schedules and handling confidential information.
The predicted salary is between 38256 - 39276 € per year.
Organisation: London Borough of Waltham Forest
Salary: SO1 £38,256 – £39,276
Contract Type: Full-time Permanent
Working hours per week: 36
Application Deadline: 29/05/2026
Proposed Interview Date(s): W/C 8th June 2026
Reference: 2108
About Us:
Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work. We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.
London Borough of Waltham Forest is one of the Mayor of London’s Good Work Standard employers. This accreditation is proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.
About the role:
To provide confidential administrative support to Corporate Directors to ensure the smooth and effective running of their departments. Lead on a number of processes and systems to ensure that Corporate Directors are able to carry out their duties effectively and support improved outcomes for residents.
Key Responsibilities:
- Effectively manage the time of Corporate Directors to support them effectively in their roles
- Handle sensitive and confidential information. Confidential data is securely stored and handled in accordance with agreed procedures and guidelines
- Documents and files are archived, stored and managed effectively
- Contribute to the wider aims of the Leadership Office and directorates.
- Work collaboratively with Executive Assistants and Business Managers to collectively support their Directorate and the objectives of the Strategic Director
- Develop shared working practices with the relevant Cabinet Support Assistant to support strong working relationships between Cabinet Members and Strategic/Corporate Directors
- Maintain the reputation and professionalism of the department and individual Corporate Directors
Qualifications and Requirements:
- Experience of complex inbox management and developing systems for prioritisation on behalf of senior leaders
- Experience of working with senior officers, ideally in a political environment
- Excellent organisational skills with experience of organising meetings and events with internal or external stakeholders
- Excellent verbal and written communication skills
- Ability to use IT systems and O365 packages to produce work of a high quality
- Ability to work independently and take initiative, as well as work effectively as part of a team to deliver strategic objectives
- Ability to work confidentially and deal with sensitive information
- Be adaptable and resilient in order to respond to changing work priorities in a fast-paced environment
- Numeracy and literacy qualification e.g. GCSE English and Maths or equivalent.
- Relevant professional qualification
Terms and conditions:
- Satisfactory employment references and CIFAS identity checks;
- Satisfactory declaration of interest;
- This post is politically restricted therefore the post holder is disqualified from undertaking certain political activities under the Local Government Officers (Political Restrictions) Regulations 1990.
- As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English.
How to Apply:
Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines how your skills and experience make you a good candidate for this vacancy. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Equal Opportunity Employer:
Waltham Forest is a diverse borough where diversity is valued and is integral to both service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives:
- Promoting equality of opportunity
- Opposing all forms of discrimination, intolerance and disadvantage
- Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels.
- Providing fair, appropriate, accessible and excellent services to all.
Respecting Diversity is a core Council value.
To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme.
We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.
Contact Information:
If you have any questions about this vacancy or the application process, please contact Thamina Khanom, Business Manager at Thamina.Khanom@walthamforest.gov.uk. If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at recruitment@walthamforest.gov.uk.
The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email recruitment@walthamforest.gov.uk so we can arrange an alternative application method.
Fraud Awareness Notice: The London Borough of Waltham Forest only advertises vacancies via our official website and approved recruitment platforms (e.g. Jobsgopublic). We will never ask for payment or request sensitive personal or financial information as part of our recruitment process.
Leadership Support Assistant - Internal Applicants Only in Walthamstow employer: Borough of Waltham Forest
The London Borough of Waltham Forest is an exceptional employer, renowned for its commitment to creating a healthy, fair, and inclusive workplace. With a strong focus on employee well-being, skills development, and diversity, the Council offers a vibrant work culture that encourages collaboration and innovation. Located in a culturally rich borough, employees benefit from opportunities for personal growth while contributing to meaningful community outcomes.
StudySmarter Expert Advice🤫
We think this is how you could land Leadership Support Assistant - Internal Applicants Only in Walthamstow
✨Tip Number 1
Network like a pro! Reach out to current employees at the London Borough of Waltham Forest on LinkedIn or through mutual connections. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the Council's recent projects and initiatives. Show us that you're not just interested in the role, but also in how you can contribute to the community and its goals.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to handling confidential information and working with senior leaders. We want to see your confidence shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining our team at Waltham Forest.
We think you need these skills to ace Leadership Support Assistant - Internal Applicants Only in Walthamstow
Some tips for your application 🫡
Tailor Your Supporting Statement:Make sure to customise your supporting statement to highlight how your skills and experience align with the role. We want to see how you can contribute to our team, so be specific about your past experiences that relate to the responsibilities outlined in the job description.
Showcase Your Organisational Skills:Since this role involves managing the time of Corporate Directors, it’s crucial to demonstrate your organisational prowess. Share examples of how you've successfully managed complex schedules or events in the past, as this will show us you're up for the challenge!
Keep It Professional Yet Personal:While we appreciate professionalism, don’t shy away from letting your personality shine through. A touch of authenticity can make your application stand out. Just remember to keep it relevant to the role and the values of Waltham Forest.
Apply Early!:Don’t wait until the last minute to submit your application. We might close the vacancy early if we get enough applications, so get your application in as soon as you can. Plus, this gives you more time to prepare for the interview if you’re shortlisted!
How to prepare for a job interview at Borough of Waltham Forest
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Leadership Support Assistant. Familiarise yourself with the key tasks like managing Corporate Directors' time and handling sensitive information. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since this role requires excellent organisational skills, prepare examples from your past experiences where you've successfully managed complex inboxes or organised meetings. Be ready to discuss how you prioritised tasks and ensured everything ran smoothly, as this will highlight your suitability for the position.
✨Communicate Clearly and Confidently
Excellent verbal and written communication skills are crucial for this role. Practice articulating your thoughts clearly and confidently. You might even want to rehearse common interview questions with a friend or family member to ensure you can express your ideas effectively during the actual interview.
✨Emphasise Your Adaptability
The job description mentions the need for adaptability in a fast-paced environment. Think of specific instances where you've had to adjust to changing priorities or unexpected challenges. Sharing these experiences will demonstrate your resilience and ability to thrive under pressure, which is essential for supporting senior leaders.
