**INTERNAL APPLICATIONS ONLY** Organisational Development Support Officer in Walthamstow

Organisation: London Borough of Waltham Forest

Salary: PO2/PO3 £42,771 - £49,056

Contract Type: Full Time/Fixed Term Contract or Secondment (9 months)

Working hours per week: 36 - 2 days in the office (additional days to support service delivery may be required)

Application Deadline: 05/06/2026

Proposed Interview Date(s): TBC

Reference: 2133

About Us:

Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work. We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.

London Borough of Waltham Forest is one of the Mayor of London’s Good Work Standard employers. This accreditation is proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.

The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email recruitment@walthamforest.gov.uk so we can arrange an alternative application method.

About the role:

Organisational Development sits within Workforce and Culture in the Chief Executive's Directorate. We work across directorates to ensure that staff can succeed in their roles and have opportunities for continuous learning and development. We work with managers and staff to develop their professional capabilities and skills for missions-based working, including soft skills, teamwork, and leadership, so that we can work together to deliver Mission Waltham Forest. At our heart, we are fundamentally people-centred, seeking to help our staff achieve their best. We work with staff from when they first join the Council, ensuring that they have a good understanding of Council processes and how local government operates. We offer a variety of learning opportunities for staff, including one-off and regular training, online courses, support for learning on the job, and apprenticeships. We also play a key role in driving cultural and behavioural change across the Council. When change is needed in one area, we work to embed it consistently throughout all Council processes, ensuring a unified approach. Through this, we are building a strong culture of performance and development, where continuous learning and improvement become a shared responsibility across all staff and services.

Areas of focus will include:

• Support the Organisational Development Team to regularly engage with the workforce, respond to opportunities and challenges to ensure Waltham Forest is a great place to work
• Be part of the team to deliver a new Leadership Framework and development programme, to ensure Waltham Forest leaders have the skills to be inclusive and creative in all aspects of the Council
• Support the creation of career pathways for Waltham Forest communities into the Council and within our existing workforce to ensure every individual can achieve their full potential.
• Support the delivery of culture change projects to build on employee and organisational performance across the business.

Key Responsibilities:

• Utilise data to make informed decisions about the approach to Organisational Development
• Coordinate and support the development and delivery of effective organisational development initiatives.
• Support the development of a learning culture that promotes the ongoing development of staff and collaboration between teams.
• Manage the communications of the OD Team, ensuring that excellent customer service is maintained
• Manage capacity to provide support across a range of OD initiatives and work with all team members effectively

Qualifications:

• Degree or equivalent or vocational qualification in relevant subject or area
• Evidence of Continuous Professional Development

Requirements:

To be considered for this position, you should meet the following requirements:

• Knowledge of researching emerging trends and approaches to support the achievement of organisational development priorities.
• Understanding of Organisational Development initiatives and the links to supporting organisational performance.
• Experience updating, reviewing and refreshing of online content to support customers understand the service offer
• Experience producing and analysing management information

Terms and conditions:

The below terms and conditions apply to this role:

• Satisfactory employment references and CIFAS identity checks;
• Satisfactory declaration of interest;
• As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.

How to Apply:

Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Equal Opportunity Employer:

Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives:

• Promoting equality of opportunity
• Opposing all forms of discrimination, intolerance and disadvantage
• Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels.
• Providing fair, appropriate, accessible and excellent Services to all.

Respecting Diversity is a core Council value.

To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.

We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.

For more information on the benefits of working for the Council, please visit here.

Contact Information:

If you have any questions about this vacancy or the application process, please contact David Fisher, OD Consultant at David.Fisher@walthamforest.gov.uk. If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at recruitment@walthamforest.gov.uk.

Fraud Awareness Notice: The London Borough of Waltham Forest only advertises vacancies via our official website and approved recruitment platforms (e.g. Jobsgopublic). We will never ask for payment or request sensitive personal or financial information as part of our recruitment process. If you are contacted by a third party claiming to represent the Council, please verify the vacancy via our official careers website before sharing any information. If you have concerns about a job advert or communication, please report it to: fraud@walthamforest.gov.uk.