At a Glance
- Tasks: Lead a team to ensure estates are clean, safe, and well-maintained.
- Company: Join the vibrant London Borough of Waltham Forest, a diverse and inclusive workplace.
- Benefits: Competitive salary, supportive work environment, and opportunities for personal growth.
- Other info: Flexible working options available to support your lifestyle.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: GCSEs in English and Maths; supervisory experience is a plus.
The predicted salary is between 38256 - 39276 £ per year.
Organisation: London Borough of Waltham Forest
Salary: SO1 £38,256 - £39,276
Contract Type: Full-time/Permanent
Working hours per week: 36
Application Deadline: 18/09/2026
Proposed Interview Date(s): TBC
Reference: 2310
About Us: Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work. We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents. London Borough of Waltham Forest is one of the Mayor of London’s Good Work Standard employers. This accreditation is proof of our commitment to creating a healthy, fair and inclusive workplace.
About the role: The Estate Supervisor is responsible for the day-to-day management of Estate Caretakers, ensuring estates are clean, safe, and well maintained. They allocate workloads, carry out inspections, monitor performance, and provide coaching and support. The supervisor ensures compliance with health and safety requirements, manages attendance and wellbeing, responds to resident concerns, and works closely with Housing and Property teams. Their role is key to delivering high service standards, resident satisfaction, and continuous service improvement.
Key Responsibilities:
- Supervise, support, and motivate Estate Caretakers, ensuring high standards of performance, conduct, and customer service.
- Plan and allocate daily work schedules, ensuring resources are deployed effectively to meet service priorities.
- Carry out routine estate inspections, monitor service quality, and address any identified issues promptly.
- Ensure compliance with Health & Safety legislation, risk assessments, safe working practices, and company policies.
- Manage attendance, wellbeing, performance, training, and development of team members through regular supervision and coaching.
- Investigate and respond to resident enquiries, complaints, and service requests, ensuring timely resolution.
- Monitor productivity and performance targets, implementing improvement plans where required.
- Work closely with Place Management, Property Services, Compliance, and Resident Engagement teams to deliver excellent estate services.
- Maintain accurate records, inspections, audits, and performance reports.
- Support recruitment, induction, succession planning, and workforce development initiatives.
Qualifications and Requirements:
- GCSEs (or equivalent) including English and Mathematics.
- Relevant supervisory or team leadership qualification desirable.
- Full UK driving licence desirable.
Terms and conditions: The below terms and conditions apply to this role:
- Satisfactory employment references
- Satisfactory declaration of interest
- Satisfactory DBS check
- Suitable driver’s license (desirable)
How to Apply: Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines how your skills and experience make you a good candidate for this vacancy.
Equal Opportunity Employer: Waltham Forest is a diverse borough where diversity is valued and is integral to both service delivery and employment of its staff. The Council is committed to meeting its 4 equality objectives:
- Promoting equality of opportunity
- Opposing all forms of discrimination, intolerance and disadvantage
- Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels.
- Providing fair, appropriate, accessible and excellent services to all.
Contact Information: If you have any questions about this vacancy or the application process, please contact Mr. Calvin Cadogan at Calvin.Cadogan@walthamforest.gov.uk or 07966915225.
**INTERNAL APPLICATIONS ONLY** Estate Supervisor in Walthamstow employer: Borough of Waltham Forest
The Borough of Waltham Forest is an excellent employer that prioritises a supportive and inclusive work culture, making it an ideal place for HR professionals to thrive. With a strong commitment to employee development and a focus on equality and diversity, the council offers meaningful opportunities for growth and advancement in the field of human resources. Working here means being part of a dedicated team that values collaboration and strives to create a positive impact within the community.
StudySmarter Expert Advice🤫
We think this is how you could land **INTERNAL APPLICATIONS ONLY** Estate Supervisor in Walthamstow
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We think you need these skills to ace **INTERNAL APPLICATIONS ONLY** Estate Supervisor in Walthamstow
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
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Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
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How to prepare for a job interview at Borough of Waltham Forest
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
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As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
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We’re not just looking for brains; we want to see if you vibe with our company culture at Borough of Waltham Forest. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
