At a Glance
- Tasks: Lead a care home, ensuring high-quality, person-centred care for older residents.
- Company: Join the London Borough of Waltham Forest, a diverse and inclusive employer.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Other info: Embrace diversity and promote equality in a dynamic community-focused role.
- Why this job: Make a real difference in the lives of vulnerable individuals while leading a passionate team.
- Qualifications: Experience as a Registered Manager and strong knowledge of CQC standards required.
The predicted salary is between 46000 - 52000 € per year.
Organisation: London Borough of Waltham Forest
Working hours per week: 36 (includes out‑of‑hours on‑call rota)
Application deadline: 04/06/2026
About the role
We are seeking an experienced Residential Care Home Manager for our Mapleton Road care home in Chingford. Rated Good by CQC, it supports older people with physical and sensory disabilities, cognitive impairment and dementia. As Registered Manager you will report to the Head of Provider Services and work closely with the managers of the other two council‑run care homes. If you are a strong leader with a passion for quality care and regulatory compliance, we want to hear from you.
- Provide strong leadership as the Registered Manager
- Ensure the delivery of high‑quality, person‑centred care
- Ensure residents’ physical, emotional, and social needs are met with compassion and respect
- Ensure full compliance with CQC regulations and relevant legislation
- Promote an open and inclusive environment where the diversity of residents, visitors and staff is celebrated
- Oversee assessments, care planning, risk management, medication management
- Manage staffing levels, rotas and agency usage
- Maintain strong relationships and collaborate with families, professionals and local stakeholders
- Embed robust safeguarding, quality assurance and health & safety systems
- Recruit, develop and performance‑manage staff, supporting colleagues to deliver their best
- Responsibility for the home’s overall performance, including occupancy, budget management, recruitment and reputation
- Provide support to colleagues across Adult Social Care, taking on management responsibilities within the immediate and wider service area as required
- Strategically manage, develop, organise and control a professional service area ensuring delivery meets all Council, professional and legislative requirements
Qualifications and requirements
- Experience working as the Registered Manager in care homes for older people
- Robust knowledge of CQC standards, regulatory compliance and safeguarding, and the ability to translate this into everyday practice
- Strong understanding of complex needs, good practice in dementia and person‑centred care
- Knowledge and understanding of relevant Social Care and other legislation
- Experience conducting risk assessments and fulfilling Health & Safety obligations
- A track record of developing and motivating teams to deliver outstanding care through continuous improvement
- Experience working collaboratively and maintaining relationships with a wide range of stakeholders
- Experience leading and managing a large staff team and applying Human Resource policies
- Strong ICT skills and robust experience using software packages including Microsoft Word and Excel
- Excellent organisational and planning skills
- Level 5 Diploma in Leadership & Management Adult Care / Health & Social Care or equivalent
Terms and conditions
- Full employment history from age of first employment must be included in the online application form, including explanations for any gaps
- Satisfactory employment references and CIFAS identity checks
- Satisfactory declaration of interest
- Role is subject to safer recruitment practices due to work with children and/or vulnerable adults
- DBC check required
- Staff in public‑facing roles must be able to speak fluent English with confidence and accuracy; this does not refer to specific English language qualifications or accents
Equal Opportunity Employer
Waltham Forest is a diverse borough where diversity is valued in both service delivery and staff employment. As the largest employer in the area, it works hard to respond to the changing needs of its population. It uses statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its four equality objectives:
- Promoting equality of opportunity
- Opposing all forms of discrimination, intolerance and disadvantage
- Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels
- Providing fair, appropriate, accessible and excellent services to all
Respecting Diversity is a core Council value.
Residential Care Home Manager employer: Borough of Waltham Forest
The London Borough of Waltham Forest is an exceptional employer, offering a supportive and inclusive work environment for those passionate about delivering high-quality care. As the largest employer in the area, we prioritise employee growth through continuous training and development opportunities, while fostering a culture that celebrates diversity and promotes equality. Join us at our Mapleton Road care home in Chingford, where you can make a meaningful impact on the lives of older residents and contribute to a community-focused service.
StudySmarter Expert Advice🤫
We think this is how you could land Residential Care Home Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, attend local events, and join relevant online groups. The more people you know, the better your chances of hearing about job openings before they even hit the market.
✨Tip Number 2
Show off your expertise! Prepare a portfolio that highlights your achievements in care management, compliance, and team leadership. This will give potential employers a clear picture of what you bring to the table.
✨Tip Number 3
Ace the interview! Research the organisation thoroughly and come prepared with questions that show your interest in their values and goals. Remember, it’s a two-way street – you want to find a place that aligns with your passion for quality care.
✨Tip Number 4
Apply through our website! We make it easy for you to find roles that match your skills and aspirations. Plus, you’ll be the first to know about new opportunities tailored just for you!
We think you need these skills to ace Residential Care Home Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience as a Residential Care Home Manager. Use keywords from the job description, like 'CQC compliance' and 'person-centred care', to show we’re on the same page.
Showcase Your Leadership Skills:We want to see your leadership style shine through! Share specific examples of how you've led teams and improved care quality in your previous roles. This is your chance to demonstrate your passion for quality care.
Be Thorough with Your Employment History:Don’t forget to include your full employment history from your first job onwards. If there are any gaps, explain them clearly. We appreciate transparency and it helps us understand your journey better.
Apply Through Our Website:For the best chance of success, make sure you apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Borough of Waltham Forest
✨Know Your CQC Standards
Make sure you brush up on the Care Quality Commission (CQC) standards before your interview. Being able to discuss how you’ve implemented these standards in your previous roles will show that you’re not just familiar with them, but that you can apply them effectively.
✨Showcase Your Leadership Skills
As a Residential Care Home Manager, strong leadership is key. Prepare examples of how you've successfully led teams, managed conflicts, and motivated staff to deliver high-quality care. This will demonstrate your capability to lead and inspire others.
✨Emphasise Person-Centred Care
Be ready to talk about your approach to person-centred care. Share specific instances where you’ve tailored care plans to meet individual needs, especially for residents with complex conditions like dementia. This shows your commitment to quality care.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think of situations you’ve faced in the past and how you handled them, particularly around safeguarding and compliance. This will help you stand out as a candidate who can think on their feet.
