At a Glance
- Tasks: Lead the Oracle Support Team and drive system enhancements for the Council.
- Company: Join the vibrant London Borough of Waltham Forest, a hub of culture and creativity.
- Benefits: Enjoy competitive salary, flexible working options, and a commitment to diversity.
- Other info: Be part of a diverse team dedicated to equality and community service.
- Why this job: Make a real difference in a dynamic environment focused on community and innovation.
- Qualifications: 5+ years supporting Oracle Fusion with strong ITIL knowledge required.
The predicted salary is between 79119 - 85677 £ per year.
Organisation: London Borough of Waltham Forest
Salary: PO12 £79,119 - £85,677
Contract Type: Full-time Permanent
Working hours per week: 36
Application Deadline: 25/09/2026
Proposed Interview Date(s): 14/10/2026
Reference: 2294
About Us: Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work. We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents. London Borough of Waltham Forest is one of the Mayor of London’s Good Work Standard employers. This accreditation is proof of our commitment to creating a healthy, fair and inclusive workplace.
About the role:
- Lead and manage internal Oracle Support Team
- Supplier Management
- Responsible for the timely resolution of defects
- Co-ordination, progression and delivery of approved Change Requests
- Chair Oracle Change Advisory Board
- Budget management
- Main contact for internal stakeholders
- Responsible for ensuring controls and governance are in place and followed by the Support Team, wider Council Oracle users, and third party support partner.
- Support the Council in identifying changes that will drive both monetary and non-monetary savings.
Key Responsibilities:
- Manage internal Oracle Support Team
- Responsible for the integrity of Oracle System
- Responsible for the timely resolution of Oracle System defects
- Lead on identifying System enhancements that will benefit LBWF, providing efficiencies
- Co-ordination, progression and delivery of approved change requests
- Manage Oracle Change Advisory Board
- Report to Oracle Governance Board
- Supplier Contract Management
- Budget Management
Qualifications and Requirements:
- 5 years minimum Experience of supporting Oracle Fusion, this includes HCM, ERP, Talent, Learn, Projects, Risk Management and EPM
- Knowledge of ITIL framework
- Strong experience working across digital products, services, and technology teams to deliver user-focused outcomes.
Terms and conditions:
The below terms and conditions apply to this role: Satisfactory employment references and CIFAS identity checks; Satisfactory declaration of interest; As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English.
How to Apply:
Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines how your skills and experience make you a good candidate for this vacancy. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Equal Opportunity Employer: Waltham Forest is a diverse borough where diversity is valued and is integral to both service delivery and employment of its staff. The Council is committed to meeting its 4 equality objectives:
- Promoting equality of opportunity
- Opposing all forms of discrimination, intolerance and disadvantage
- Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels.
- Providing fair, appropriate, accessible and excellent Services to all.
Respecting Diversity is a core Council value.
To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first.
We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council.
For more information on the benefits of working for the Council, please visit this link.
Contact Information: If you have any questions about this vacancy or the application process, please contact Irene Tucknott at irene.tucknott@walthamforest.gov.uk
If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at recruitment@walthamforest.gov.uk.
The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email recruitment@walthamforest.gov.uk so we can arrange an alternative application method.
Fraud Awareness Notice: The London Borough of Waltham Forest only advertises vacancies via our official website and approved recruitment platforms. We will never ask for payment or request sensitive personal or financial information as part of our recruitment process.
Head of Oracle Cloud ERP in London employer: Borough of Waltham Forest
The Borough of Waltham Forest is an excellent employer that prioritises a supportive and inclusive work culture, making it an ideal place for HR professionals to thrive. With a strong commitment to employee development and a focus on equality and diversity, the council offers meaningful opportunities for growth and advancement in the field of human resources. Working here means being part of a dedicated team that values collaboration and strives to create a positive impact within the community.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Oracle Cloud ERP in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Borough of Waltham Forest values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Borough of Waltham Forest might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Borough of Waltham Forest!
✨Direct Apply to Borough of Waltham Forest
Let's not forget to apply directly through the Borough of Waltham Forest website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Head of Oracle Cloud ERP in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Borough of Waltham Forest.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Borough of Waltham Forest. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Borough of Waltham Forest
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
