Enforcement Officer - Internal Applicants Only

Organisation: London Borough of Waltham Forest

Contract Type: Full time - Permanent

Working hours per week: 36 (Tuesday-Saturday - Shift Working)

Application Deadline: 04/05/2026

Proposed Interview Date(s): TBC

Reference: 2084

About the role

To work within the council's policy and legislative frameworks to ensure borough-wide service is delivered within the required standards through a Neighborhood approach. To work as part of a professional team and support the manager in dealing with all aspects of Street Trading. This includes having substantial expert knowledge of Street Trading and Markets, extensive legislative knowledge, and the ability to apply it. To investigate offences to a high standard with minimal supervision, take appropriate action to achieve compliance, and see the bigger picture. Routine inspections are required, and the role demands excellent written and verbal communication skills and the ability to build relationships with licence holders, business owners, and members of the public. Accurate record‑keeping in finances, administration, and investigations is required. The role involves working with internal and external bodies to achieve objectives, monitoring service providers, gathering data, producing performance reports, and implementing corrective action. The role also involves conducting legal case preparation and presentation, researching and diagnosing complex problems, developing innovative strategic solutions, and collaborating with partners on joint action plans.

Qualifications and Requirements

• Excellent levels of numeracy and literacy
• Equivalent professional or industry qualifications directly relevant to the job profile
• Experience of using office-based IT systems, including Word, Excel, and PowerPoint, with the ability to quickly learn new systems
• Physically fit with the ability to walk long distances
• Valid driving licence and access to a vehicle
• Occasional work from other locations, evenings, and weekends

Shift pattern: Tuesday to Saturday

Terms and Conditions

Satisfactory employment references and CIFAS identity checks. As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This requires a command of spoken English, with confidence and accuracy, sufficient for effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.

Equal Opportunity Employer

Waltham Forest is a diverse borough where diversity is valued and is integral to both service delivery and employment of its staff. The Council is proud of its rich mix of communities and, as the largest employer in the area, works hard to respond to the changing needs of its population. We use our statutory duties on race, gender, and disability equality and best practice in respect of age, faith, and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its four equality objectives: promoting equality of opportunity; opposing all forms of discrimination, intolerance, and disadvantage; ensuring our workforce reflects the diverse communities of Waltham Forest at all levels; and providing fair, appropriate, accessible, and excellent services to all. Respecting Diversity is a core Council value.

To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.

We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact Abdul Komor - Street Trading Manager at abdul.komor@walthamforest.gov.uk.

Locations: Walthamstow, Greater London, United Kingdom