At a Glance
- Tasks: Supervise parking enforcement contractors and ensure high-quality service delivery.
- Company: Waltham Forest Council, a diverse and inclusive employer.
- Benefits: Full-time role with competitive salary and opportunities for career growth.
- Other info: Join a supportive team committed to equality and diversity.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Strong organisational skills and experience in financial management required.
The predicted salary is between 30000 - 40000 € per year.
Location: Walthamstow, Greater London, United Kingdom
Contract Type: Full-time/Permanent
Working Hours: 36 hours per week
Reference: 2106
Application Deadline: 29/05/2026
Proposed Interview Date(s): TBC
About the role
We are looking to recruit an Officer to provide day‑to‑day supervision of the Parking Enforcement Contractor, reporting to the Senior Parking Manager. The role involves technical support and specialist knowledge for the Council’s Parking Enforcement operation, ensuring contract compliance and delivering high‑quality service to staff, customers and stakeholders.
Responsibilities
- Supervise contractors managing parking enforcement, vehicle clamping/removals, on‑street pay and display and voucher parking schemes, and off‑street car parks.
- Monitor contractor performance, analyse penalty issue and income, permit sales and vehicle park usage, reporting variances from budget predictions.
- Maintain and update the parking database, extracting reports and liaising with the Parking Management IT supplier.
- Ensure compliance with the Road Traffic Act 1991, London Local Authority Acts.
Experience in financial management.
Strong organisational and administrative skills.
Excellent written and spoken communication skills.
Numeracy and literacy qualifications (e.g., GCSE English and Maths or equivalent).
Knowledge of The Traffic Signs Regulations and General Directions.
Terms and Conditions
Satisfactory employment references and CIFAS identity checks.
Satisfactory declaration of interest.
Fluent spoken English is required for public‑facing roles; no specific English language qualification is required.
Equal Opportunity Employer
Waltham Forest is a diverse borough where diversity is valued and is integral to service delivery and employment of its staff. The Council is proud of its rich mix of communities and is the largest employer in the area, working hard to meet the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its four equality objectives:
- Promoting equality of opportunity
- Opposing all forms of discrimination, intolerance and disadvantage
- Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels
- Providing fair, appropriate, accessible and excellent services to all.
Respecting diversity is a core Council value.
Enforcement Contract Monitoring Officer employer: Borough of Waltham Forest
Waltham Forest Council is an excellent employer, offering a supportive work culture that values diversity and inclusion. As the largest employer in the area, we provide meaningful career opportunities with a focus on employee growth and development, ensuring that our workforce reflects the vibrant communities we serve. Join us in making a positive impact while enjoying a fulfilling career in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Enforcement Contract Monitoring Officer
✨Tip Number 1
Network like a pro! Reach out to people in the parking enforcement sector or related fields. Use LinkedIn to connect with current employees at Waltham Forest Council and ask for insights about the role. You never know who might help you get your foot in the door!
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of the Road Traffic Act and local authority regulations. Show us that you’re not just familiar with the basics, but that you can discuss how these laws impact day-to-day operations. Confidence is key!
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with various stakeholders, it’s crucial to demonstrate your ability to convey information clearly and effectively. Try mock interviews with friends or family to refine your approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck!
We think you need these skills to ace Enforcement Contract Monitoring Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experience align with the role of Enforcement Contract Monitoring Officer. We want to see how you can bring value to our team, so don’t hold back on showcasing your relevant expertise!
Show Off Your Communication Skills:Since excellent written and spoken communication is key for this role, ensure your application reflects that. Use clear, concise language and check for any typos or grammatical errors. We love a well-presented application!
Highlight Your Organisational Skills:This role requires strong organisational abilities, so be sure to mention any relevant experiences where you've successfully managed projects or tasks. We’re looking for evidence that you can keep everything running smoothly!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Borough of Waltham Forest
✨Know Your Stuff
Make sure you brush up on the specifics of parking enforcement and the relevant legislation, like the Road Traffic Act 1991. Understanding the technical aspects will show that you're not just interested in the role but also knowledgeable about it.
✨Showcase Your Organisational Skills
Since this role involves a lot of monitoring and reporting, be ready to discuss your organisational strategies. Bring examples of how you've managed similar tasks in the past, and highlight any tools or systems you used to keep everything on track.
✨Communicate Clearly
Excellent communication is key for this position. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few scenarios where you had to communicate complex information effectively, especially in a public-facing context.
✨Demonstrate Your Commitment to Diversity
Waltham Forest values diversity, so be prepared to discuss how you can contribute to an inclusive workplace. Share any experiences you have working with diverse communities or how you’ve promoted equality in your previous roles.
