At a Glance
- Tasks: Support the SEND Tribunals, Mediations and Resolutions Team in a dynamic role.
- Company: Join Newham, a diverse borough committed to inclusion and fairness.
- Benefits: Competitive salary, hybrid working, and a chance to make a real difference.
- Other info: Inclusive workplace focused on diversity and anti-racism.
- Why this job: Be part of a mission to improve lives for children with additional needs.
- Qualifications: Experience in local authority SEND services and strong administrative skills required.
The predicted salary is between 30000 - 37694 £ per year.
JOIN US TO BUILD A FAIRER NEWHAM
At Newham we are ambitious for our children and young people with additional needs. Our aim is to make Newham the best place for all to live, learn and thrive; building on our historic ethos of inclusion and putting children and families at the heart of everything we do. We’re determined and driven towards creating a centre of practice excellence supporting children and young people with SEND, where no child is left behind.
Newham is a diverse borough and we are committed to our workforce being representative of the families that we work with. We are taking concerted, meaningful and intentional action to develop an inclusive culture because we believe this is at the heart of enabling diversity in all respects, including diversity of thought. We challenge all forms of discrimination and injustice to help make Newham a fairer and more equitable place to live, learn and work.
Newham’s children need support from colleagues who:
- Are child centred and knowledgeable about issues affecting children with additional needs.
- Empathetic in their thinking, and towards our families.
- Driven and determined to improve quality of life for children and families.
- Focused on inclusivity and providing opportunities for children and young people with SEND.
- Value diversity and the future; we are one of London’s youngest, most diverse Boroughs – and proud!
Does this sound like you? Apply now and join us.
ABOUT THE JOB
The post holder is responsible for providing effective support for the SEND Tribunals, Mediations and Resolutions Team. The post holder will be the first point of contact for the resolutions service, so will interact with appellants, families, schools and relevant officers. There will be a lot of stakeholder management involved and a helpful, patient attitude to work will be important to success in post. An acute attention to detail and efficacy when compiling information will be a key part of the role, as the post holder will be responsible for securing, coordinating and submitting information (such as evidence documents and witness statements) on behalf of the local authority.
ABOUT YOU
We want to hear from candidates who are empathetic to the challenges faced by children and families affected by SEND, committed to tackling disproportionality wherever they find it, and keen to join us as we strive to build a Fairer Newham. Candidates will need to meet the following (minimum) criteria in their application to be shortlisted:
- Knowledge and experience of the work of a local authority SEND service, and the impact SEND has on children and families.
- Strong administrative skills, proven by a work history in local authority administration and experience working to deadlines.
- Good knowledge of the SEND Code of Practice and the statutory processes.
- Experience of working with multidisciplinary teams.
- Experience of interacting with service users in a polite and courteous way.
- Experience using Adobe and Excel (basic) and working with databases.
TO APPLY
Please submit a CV and supporting statement through our recruitment portal. The supporting statement should demonstrate how you meet the relevant requirements listed above and in the person specification. Closing date: 30.07.26
Additional Information
We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us.
The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.
Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.
Tribunals Resolutions and Mediations Officer in London employer: Borough of Newham
Newham Council is an excellent employer, offering a supportive and inclusive work environment for Waste HGV Drivers. With competitive pay and flexible shift patterns, employees can enjoy a fulfilling career while contributing to the community's cleanliness and sustainability goals. The council prioritises employee growth and development, ensuring that staff have the opportunity to thrive in their roles and make a meaningful impact in the borough.
StudySmarter Expert Advice🤫
We think this is how you could land Tribunals Resolutions and Mediations Officer in London
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Borough of Newham.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Borough of Newham!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Borough of Newham, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Borough of Newham or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Tribunals Resolutions and Mediations Officer in London
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Borough of Newham:Before hitting send, make sure to tailor your application specifically to Borough of Newham! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Borough of Newham
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
