At a Glance
- Tasks: Enhance housing services through system and data improvements, ensuring operational efficiency.
- Company: Join the London Borough of Newham, a diverse and forward-thinking local authority.
- Benefits: Competitive salary, inclusive environment, and opportunities for professional growth.
- Other info: Be part of a proactive team dedicated to delivering impactful solutions.
- Why this job: Make a real difference in your community by improving essential services.
- Qualifications: Experience with business systems and data improvement in local government or similar settings.
The predicted salary is between 44331 - 47532 £ per year.
Salary: £44,331 - £47,532
Office based role – Bridge Road Depot E15 3LX
About Us
Newham is a forward-looking and diverse borough, committed to delivering excellent services that meet the needs of its residents. As part of this, we are transforming how services are delivered making better use of digital, data and technology to improve efficiency, insight and outcomes. Housing is at the heart of this transformation, responding to significant operational and regulatory challenges. The Directorate is focused on improving data quality, strengthening system capability, and ensuring compliance with emerging regulatory requirements, while continuing to deliver high-quality frontline services.
The Business Systems Management & Information (BSMI) Team plays a key role in enabling this change. The team is responsible for the configuration, development and improvement of business systems, as well as the delivery of data, reporting and insight capabilities across Housing services. It acts as the bridge between service needs and technology delivery, ensuring that systems and data are aligned, reliable and fit for purpose.
About the Job
As a Senior BSMI Officer, you will be part of the team delivering system and data improvements across Housing services. Working under the direction of the Product Lead, you will support the design, configuration and implementation of solutions that improve operational efficiency and data quality. You will work closely with service teams to understand requirements, configure systems, and support delivery of change. This includes supporting system testing, user acceptance testing, and ensuring smooth transition into business-as-usual operations. You will also contribute to data improvement activity, supporting the development of reporting and dashboards, and ensuring that systems are structured to support accurate, consistent and timely data. The role will involve working across a range of systems and processes, providing hands-on support and ensuring that solutions are delivered in a controlled and structured way.
About You
You will have experience working with business systems, data, or service improvement in a local government or similar environment. You will:
- Be confident working with systems configuration, data, or process improvement
- Have experience supporting system implementations, upgrades or enhancements
- Be able to work with stakeholders to understand requirements and translate these into practical solutions
- Have an understanding of data quality and the importance of accurate reporting
- Be organised and able to manage multiple tasks in a structured way
You will be someone who is proactive, detail-oriented and comfortable working in a fast-paced environment. You will enjoy problem-solving and be motivated by delivering practical improvements that support frontline services.
For questions about the job, please contact Faisal Gajia, Head of Service.
Closing Date 26th June 2026
Additional Information
We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us.
The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.
Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by here.
Senior BSMI Officer in London employer: Borough of Newham
The London Borough of Newham is an excellent employer, offering a dynamic work environment that prioritises innovation and inclusivity. As a Senior BSMI Officer, you will have the opportunity to contribute to meaningful improvements in housing services while benefiting from a supportive culture that encourages professional growth and development. Located in a diverse borough, employees enjoy a collaborative atmosphere and the chance to make a real impact on the community through their work.
StudySmarter Expert Advice🤫
We think this is how you could land Senior BSMI Officer in London
✨Tip Number 1
Get to know the company inside out! Research Newham's values, recent projects, and their approach to digital transformation. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to local government and housing services. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to business systems and data management. Think about specific examples from your past experience that demonstrate your skills and how they align with the role of Senior BSMI Officer.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Newham and ready to contribute to their mission.
We think you need these skills to ace Senior BSMI Officer in London
Some tips for your application 🫡
Tailor Your Supporting Statement:Make sure to customise your supporting statement to highlight how your experience aligns with the role of Senior BSMI Officer. Use specific examples that demonstrate your skills in systems configuration and data quality, as this will show us you understand what we're looking for.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward language that gets straight to the heart of your qualifications and experiences. Avoid jargon unless it's relevant to the role!
Show Your Problem-Solving Skills:We love candidates who can think on their feet! In your application, share instances where you've tackled challenges or improved processes. This will help us see your proactive approach and how you can contribute to our team.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Borough of Newham
✨Know Your Systems
Make sure you brush up on your knowledge of business systems and data management. Familiarise yourself with the specific systems mentioned in the job description, as well as any relevant tools or technologies that could be used in the role. This will show your potential employer that you're not just a good fit, but that you're ready to hit the ground running.
✨Understand the Role of Data Quality
Since the role focuses heavily on data quality and reporting, be prepared to discuss your experience with these aspects. Think of examples where you've improved data accuracy or streamlined reporting processes. This will demonstrate your understanding of the importance of reliable data in delivering high-quality services.
✨Engage with Stakeholders
The job involves working closely with various service teams, so be ready to talk about how you've successfully collaborated with stakeholders in the past. Share specific instances where you translated requirements into practical solutions, showcasing your communication skills and ability to work in a team.
✨Showcase Your Problem-Solving Skills
As a Senior BSMI Officer, you'll need to tackle challenges head-on. Prepare to discuss situations where you've identified problems and implemented effective solutions. Highlight your proactive approach and detail-oriented mindset, as these traits are essential for success in a fast-paced environment.
