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- Tasks: Keep our community spaces clean and safe while making a real difference.
- Company: Join Lewisham Council, a proud Borough of Sanctuary with a diverse culture.
- Benefits: Enjoy flexible working, local discounts, and excellent training opportunities.
- Why this job: Be part of a team that supports residents and champions equality in a vibrant community.
- Qualifications: Customer service skills and a commitment to community welfare.
- Other info: Opportunities for career growth and a supportive work environment.
The predicted salary is between 36000 - 60000 £ per year.
Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities! We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, and for our work in championing the rights of refugees and migrants.
We are looking for someone who can provide high quality, customer focused and responsive service to Lewisham residents.
Put simply, our caretakers clean and maintain the shared areas of the buildings and estates that we manage. They take pride in ensuring that our residents live in an environment that is safe, clean and tidy.
Responsibilities:- Sweeping and cleaning all internal and external communal areas on a scheduled and a reactive basis, including the safe use of appropriate equipment, chemicals, and materials.
- Removing fly‑tipping, lumber or other bulky items, from communal areas and dwellings to an appropriate area, including loading vehicles and if appropriate, driving to a disposal site.
- Carrying out systematic checks on a scheduled or reactive basis, and ‘sorting or reporting’ problems, including but not limited to chutes, litter bins, communal lighting, fire safety hazards and communal repairs.
- Requesting and monitoring repairs to communal areas, using appropriate means or as identified by managers or supervisors.
- Identifying and reporting any welfare or safeguarding concerns about vulnerable residents.
- Identifying and reporting nuisance, anti‑social behaviour or criminal behaviour and providing evidence to support enforcement action – including the provision of information on individuals, actively looking for evidence as required, and providing witness statements.
Excellent training and development opportunities, plus a range of benefits including:
- Local Government Pension scheme
- Flexible working and family friendly policies
- Season ticket and bicycle loans
- A range of staff discounts including local subsidised gym memberships
- Supportive staff networks
- Is able to deputise for the Caretaking Team Manager.
- Takes pride in their work.
- Has an awareness of - and a commitment to - equality of access and opportunity in a diverse community.
- Maintains excellent customer service in all areas of work.
- Takes responsibility for their own learning and development.
- Engages with colleagues and management to support the delivery of excellent services for the benefit of our residents and stakeholders.
- Complies with all policies and procedures – including those relating to Health & Safety and Equality & Diversity.
Our caretakers work at and from a variety of locations across the borough of Lewisham.
Special conditions:- A clean, full manual UK/EU driver’s licence with Category B.
- There may be opportunities to work at weekends on a rota basis.
- The job is subject to a basic DBS check.
Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process.
Senior Caretaker employer: Borough of Lewisham
Contact Detail:
Borough of Lewisham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Caretaker
✨Tip Number 1
Get to know the community! Spend some time in Lewisham, chat with locals, and understand their needs. This will not only help you during interviews but also show your genuine interest in making a difference.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle complaints or issues. Role-play these situations with a friend to build your confidence and demonstrate your problem-solving abilities.
✨Tip Number 3
Showcase your pride in your work! During interviews, share examples of how you've maintained cleanliness and safety in previous roles. Highlight any initiatives you took to improve the environment for residents.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team and contributing to the community.
We think you need these skills to ace Senior Caretaker
Some tips for your application 🫡
Show Your Pride in Your Work: When writing your application, let us know how you take pride in your work. Share specific examples of how you've maintained cleanliness and safety in previous roles, as this aligns perfectly with what we're looking for!
Highlight Your Customer Service Skills: We value excellent customer service, so make sure to showcase your experience in this area. Talk about how you've engaged with residents or clients and resolved any issues they faced, demonstrating your commitment to a responsive service.
Demonstrate Your Commitment to Diversity: Since we’re all about supporting our diverse community, it’s important to mention your awareness and commitment to equality of access and opportunity. Share any experiences that highlight your understanding of working in a culturally diverse environment.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our values right there.
How to prepare for a job interview at Borough of Lewisham
✨Know Your Community
Familiarise yourself with Lewisham and its diverse communities. Understanding the local culture and the specific needs of residents will show your commitment to providing high-quality service.
✨Demonstrate Your Cleaning Expertise
Be ready to discuss your experience with cleaning and maintaining communal areas. Highlight any relevant skills, such as using cleaning equipment safely and effectively, and share examples of how you've tackled similar tasks in the past.
✨Showcase Your Customer Service Skills
Prepare to talk about how you handle customer interactions. Think of examples where you provided excellent service or resolved issues for residents, as this role heavily focuses on customer satisfaction.
✨Emphasise Teamwork and Communication
This position requires working closely with colleagues and management. Be prepared to discuss how you collaborate with others, report issues, and contribute to a positive team environment.
