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- Tasks: Support clients on their housing journey and improve temporary accommodation services.
- Company: Lewisham Council, a champion for refugees and diverse communities.
- Benefits: Flexible working, local government pension, staff discounts, and excellent training opportunities.
- Why this job: Make a real difference in people's lives while shaping community strategies.
- Qualifications: Strong communication skills and a passion for helping diverse communities.
- Other info: Hybrid working model with supportive staff networks and career growth.
The predicted salary is between 36000 - 60000 £ per year.
Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities! We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK's first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.
Are you passionate about housing and helping clients with their homeless journey? Do you have the skills and knowledge to make a difference in our temporary accommodation service? You could be at the forefront of shaping strategies that make a difference to our clients in temporary accommodation.
What's the role?
Planning and delivering digital content that considers best user journeys, you will work with colleagues from a wide range of services to review, optimise and improve areas on the website to improve the user journey and support the Council's aims and objectives. You will support the development and roll‐out of our new digital content strategy, with a focus on our website and intranet.
What's in it for you?
- Excellent training and development opportunities
- Local Government Pension scheme
- Flexible working and family friendly policies
- Season ticket and bicycle loans
- A range of staff discounts including local subsidised gym memberships
- Supportive staff networks
What we're looking for
You will have an eye for accuracy and can ensure quality and consistency of published digital content within the Council's content management system. You will be keen to get involved in content creation, including directing messaging, editorial and tone of voice. Liaising and supporting service‐based content editors to ensure webpages are accurate, kept up to date and serve our residents well, will be what you excel at, as well as having great people skills and experience of supporting and working alongside a diverse range of people.
Location
The job is primarily based in Laurence House, Catford, London, SE6 4RU, but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.
Special conditions
- A good standard of education, including excellent levels of numeracy and literacy is needed
- Weekend working is required for this job
- The job is subject to a Basic DBS check
The recruitment process is anonymous and we don’t accept CV’s. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.
Diversity: Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process.
The Council has a dedicated employment support service, Lewisham Works, which offers Lewisham residents guidance in relation to applying for jobs.
Tenancy Management and Resettlement Officer in London employer: Borough of Lewisham
Contact Detail:
Borough of Lewisham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Management and Resettlement Officer in London
✨Tip Number 1
Get to know the company! Research Lewisham Council and their initiatives, especially around housing and community support. This will help you tailor your conversations and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to tenancy management and resettlement. Think about your past experiences and how they relate to the role – storytelling can really make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about the opportunity and ready to take the next step in your career.
We think you need these skills to ace Tenancy Management and Resettlement Officer in London
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. We want to see how your skills and experiences align with what they're looking for, so make sure you highlight those in your application!
Tailor Your Supporting Statement: Your supporting statement is your chance to shine! Make it personal and relevant by addressing each of the person specification criteria. We want to know how you meet their needs, so don’t hold back!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use simple language and avoid jargon. We want to understand your message without any confusion, so clarity is key!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the resources you need to help you along the way. Let’s get you started on this journey!
How to prepare for a job interview at Borough of Lewisham
✨Know Your Stuff
Make sure you understand the role of a Tenancy Management and Resettlement Officer. Familiarise yourself with the key responsibilities, especially around housing and supporting clients on their homeless journey. This will help you answer questions confidently and show your passion for the role.
✨Showcase Your People Skills
Since this role involves working with a diverse range of people, be prepared to share examples of how you've successfully communicated and collaborated with others in the past. Highlight any experience you have in supporting vulnerable individuals or communities.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think about past experiences where you had to navigate difficult conversations or make tough decisions, and be ready to discuss them.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team, the digital content strategy, or the Council's initiatives. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
