At a Glance
- Tasks: Support and enhance the Oracle Cloud HCM platform, resolving complex issues and leading system improvements.
- Company: Join Lewisham Council, a vibrant and diverse community-focused organisation.
- Benefits: Generous holiday, flexible working, pension scheme, and staff discounts.
- Other info: Remote/hybrid work with opportunities for training and career growth.
- Why this job: Make a real impact on local services while developing your skills in a supportive environment.
- Qualifications: Experience with Oracle Cloud HCM and strong problem-solving skills required.
The predicted salary is between 57180 - 59394 £ per year.
Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities! We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.
The Applications Team at Lewisham Council is passionate about supporting and advancing the council's IT systems, directly improving the services provided to Lewisham residents. Our team combines Portfolio Managers, Application Specialists and Application Analysts who work together seamlessly to put the user at the heart of delivery.
We're looking for an experienced and proactive Application Specialist to join our IT & Digital Service team. In this key role, you'll help shape and support our Oracle Cloud HCM platform, ensuring it continues to deliver an excellent service to the organisation and its employees. This is an exciting opportunity to take ownership of complex system issues, lead system enhancements, support strategic projects, and work closely with stakeholders to maximise the value of our Oracle Cloud investment.
What you'll be doing: As our Oracle Cloud HCM Application Specialist, you will:
- Investigate and resolve complex Oracle Cloud HCM incidents, working through issues from initial diagnosis to successful resolution.
- Lead the delivery of system enhancements and developments, managing changes from requirements gathering and specification through to testing, implementation and post-go-live support.
- Coordinate and support integrations between Oracle Cloud and feeder systems, including solutions delivered through Oracle PaaS.
- Manage Oracle quarterly updates, system maintenance activities, and testing to ensure continued service stability and compliance.
- Work closely with our third-party support partners to resolve technical issues and deliver service improvements.
- Provide expert advice and guidance to stakeholders, helping them make the best use of Oracle Cloud HCM functionality and processes.
- Support and deliver medium-scale projects that enhance and develop our Oracle environment.
- Line manage and develop team members, providing leadership, coaching and support to help them succeed.
What’s in it for you? Excellent training and development opportunities, plus a range of benefits including:
- Generous holiday allowance
- Local Government Pension scheme
- Flexible working and family-friendly policies
- Season ticket and bicycle loans
- A range of staff discounts including local subsidised gym memberships
- Supportive staff networks
About you: You'll be an experienced Oracle Cloud professional with strong technical and analytical skills, capable of managing complex issues and driving continuous improvement. You'll be confident working with a wide range of stakeholders, translating technical concepts into practical solutions and ensuring excellent customer service throughout.
You will have:
- Strong knowledge of Oracle Cloud HCM, including Core HR, Payroll, Absence Management, OTL, ORC and BI Publisher
- Experience supporting, configuring and developing Oracle Cloud HCM to meet business needs.
- Excellent problem-solving and troubleshooting skills.
- Experience managing system changes and enhancements through the full delivery lifecycle.
- A collaborative approach with the ability to build effective working relationships across technical and business teams.
- Previous experience of leading or mentoring staff, with the ability to support and develop others.
Location: The job is remote (UK based only)/hybrid but there may be occasional need to come to the office at Laurence House for team meetings or workshops.
The recruitment process is anonymous and we don’t accept CVs. Applicant handbook - please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.
For an informal discussion about this job, please contact Claire Harvey, Applications Portfolio Manager - Enterprise Applications: claire.harvey@lewisham.gov.uk
Diversity: Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process.
Oracle Cloud HCM - Applications Specialist in London employer: Borough of Lewisham
The Borough of Lewisham is an exceptional employer, offering a supportive work culture that prioritises the well-being of both employees and the children they serve. With excellent training opportunities and a strong emphasis on collaboration, staff are empowered to grow professionally while making a meaningful impact in the community. Working in Lewisham not only provides a chance to contribute to service development but also fosters a sense of belonging through various supportive networks.
StudySmarter Expert Advice🤫
We think this is how you could land Oracle Cloud HCM - Applications Specialist in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Borough of Lewisham values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Borough of Lewisham might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Borough of Lewisham!
✨Direct Apply to Borough of Lewisham
Let's not forget to apply directly through the Borough of Lewisham website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Oracle Cloud HCM - Applications Specialist in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Borough of Lewisham.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Borough of Lewisham. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Borough of Lewisham
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
