At a Glance
- Tasks: Manage tenancy issues and build strong relationships with residents in diverse communities.
- Company: Lewisham Council, a champion for refugees and migrants.
- Benefits: Generous holiday, pension scheme, flexible working, and staff discounts.
- Other info: Hybrid working model with excellent training and career growth opportunities.
- Why this job: Make a real difference in vibrant communities while developing your skills.
- Qualifications: GCSE level education and strong communication skills required.
The predicted salary is between 40404 - 41637 £ per year.
Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities! We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.
Are you a strong communicator, building positive resident relationships? Are you confident in managing tenancy issues and ASB issues proactively? Are you able to maintain accurate records and manage cases effectively? Do you have sound knowledge of housing policies and procedures?
Join us as a Housing Officer where you will manage a varied caseload, resolve tenancy and ASB issues, and build strong relationships with residents and partners. You will play a key role in delivering high-quality housing management services, ensuring homes and communities are safe, well-managed and supported.
What’s in it for you?
- Excellent training and development opportunities
- Generous holiday allowance
- Local Government Pension scheme
- Flexible working and family friendly policies
- Season ticket and bicycle loans
- A range of staff discounts including local subsidised gym memberships
- Supportive staff networks
We’re looking for someone who is proactive and well organised, able to confidently manage a busy and varied caseload. You’ll be skilled in resolving tenancy and ASB issues, building strong relationships with residents, and delivering a high-quality, customer-focused service. You’ll also take pride in keeping accurate records, tracking case progress, and working collaboratively with partners to help create safe, well-managed communities.
The job is primarily based in various parts of Lewisham borough but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.
Special conditions:
- Educated to GCSE level (or equivalent) with good literacy and numeracy skills
- Able to attend occasional meetings outside normal working hours
- The job is subject to a DBS check
- There are 2 fixed term positions available: 1x 12-month maternity cover, 1x 13-month contract
The recruitment process is anonymous and we don’t accept CVs. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.
Diversity: Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process.
Housing Officer in London employer: Borough of Lewisham
Join Lewisham Council as a Housing Officer and be part of a team that truly makes a difference in our vibrant, culturally diverse communities. With excellent training and development opportunities, generous holiday allowances, and a supportive work culture that values flexibility and family-friendly policies, you will thrive in an environment that champions the rights of residents. Enjoy the unique advantage of working in a borough recognised as the UK’s first Borough of Sanctuary, where your contributions help create safe and well-managed homes for all.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer in London
✨Get Engaged in Local Politics
Dive into your local council meetings or community boards. These spaces are packed with people who are already in the public sector and might have insider tips on upcoming temporary roles. Plus, you can connect directly with key decision-makers.
✨Stay Alert for Seasonal Recruitment
Many public sector jobs ramp up during certain times of the year, especially around election seasons or local budget planning periods. Keep your eyes peeled for recruitment drives during these windows, as they're prime times for temporary positions.
✨Leverage Online Job Portals
Don’t forget to check government job boards or websites like the local council's site for temporary postings. This is where many roles first get advertised, and applying directly here can speed things up.
✨Tap Into Your University Resources
If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.
We think you need these skills to ace Housing Officer in London
Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.
Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.
Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!
How to prepare for a job interview at Borough of Lewisham
✨Demonstrate Your Commitment to Public Service
In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from Borough of Lewisham.
✨Prepare for Policy and Regulatory Questions
Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.
✨Flexibility is Your Best Friend
Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show Borough of Lewisham that you’re reliable and can effectively support various projects without a long onboarding process.
✨Prepare to Showcase Teamwork Skills
In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.
