At a Glance
- Tasks: Administer and recover Business Rates while collaborating with customers and legal representatives.
- Company: Lewisham Council, a diverse and inclusive employer committed to community welfare.
- Benefits: Generous holiday, pension scheme, flexible working, and staff discounts.
- Other info: Hybrid working model with excellent training and development opportunities.
- Why this job: Make a real difference in your community while advancing your career.
- Qualifications: Strong knowledge of Business Rates legislation and debt recovery experience.
The predicted salary is between 40404 - 41637 £ per year.
Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities! We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.
Are you already part of Lewisham Council and looking to take the next step in your career? If you have proven experience in revenue collection and enforcement, we invite you to apply for the Business Rates Officer position. Join us to build on your expertise and contribute even more to our high-performing Revenues team.
Do you have a high level knowledge of Business Rates legislation? Do you possess a high level knowledge of issues relating to debt recovery and enforcement? Do you have the knowledge and experience of Court proceedings for the recovery of unpaid revenue?
As a Business Rates Officer, you’ll play a key role in administering, collecting, and recovering Business Rates across the borough. You’ll work closely with customers, enforcement agents, and legal representatives to ensure efficient revenue collection and compliance with statutory regulations.
What’s in it for you? Excellent training and development opportunities, plus a range of benefits including:
- Generous holiday allowance
- Local Government Pension scheme
- Flexible working and family friendly policies
- Season ticket and bicycle loans
- A range of staff discounts including local subsidised gym memberships
- Supportive staff networks
What we’re looking for:
- Strong knowledge of Business Rates legislation and debt recovery.
- Excellent communication, negotiation, and organisational skills.
- Experience working in a revenue collection or similar environment.
- Ability to manage challenging situations and work under pressure.
- Commitment to equality, diversity, and high-quality service delivery.
The job is primarily based in Laurence House, but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.
The job is subject to a basic DBS check.
The recruitment process is anonymous and we don’t accept CVs. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.
If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process.
Diversity: Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities.
Business Rates Officer in London employer: Borough of Lewisham
Lewisham Council is an exceptional employer, offering a supportive work culture that values diversity and community impact. With excellent training and development opportunities, flexible working arrangements, and a generous benefits package, employees can thrive both personally and professionally while contributing to the vibrant and culturally rich borough of Lewisham.
StudySmarter Expert Advice🤫
We think this is how you could land Business Rates Officer in London
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Lewisham Council and its values. This will help you tailor your responses and show that you're genuinely interested in being part of their vibrant community.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to revenue collection and enforcement. Think about specific examples from your past experience that demonstrate your skills and knowledge in these areas.
✨Tip Number 3
Show off your communication skills! During the interview, be clear and concise in your answers. Remember, as a Business Rates Officer, you'll need to communicate effectively with customers and legal representatives, so let your conversational skills shine.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you fresh in their minds.
We think you need these skills to ace Business Rates Officer in London
Some tips for your application 🫡
Read the Job Description Carefully:Before you start writing, make sure you fully understand what the Business Rates Officer role entails. Highlight the key responsibilities and requirements so you can tailor your application to show how you fit the bill.
Showcase Your Relevant Experience:When filling out your application, be sure to emphasise your experience in revenue collection and enforcement. Use specific examples that demonstrate your knowledge of Business Rates legislation and debt recovery processes.
Address Each Criterion:The person specification is your best friend! Make sure your supporting statement clearly addresses each criterion listed. This is your chance to shine, so don’t hold back on showing us how you meet each requirement.
Apply Through Our Website:We encourage you to apply directly through our website for a smooth application process. Remember, we don’t accept CVs, so make sure you complete the application form fully and accurately!
How to prepare for a job interview at Borough of Lewisham
✨Know Your Business Rates Legislation
Make sure you brush up on your knowledge of Business Rates legislation before the interview. Being able to discuss specific laws and how they apply to revenue collection will show that you're not just familiar with the basics, but that you’re ready to hit the ground running.
✨Prepare for Real-Life Scenarios
Think about challenging situations you've faced in previous roles, especially related to debt recovery and enforcement. Be ready to share these experiences and how you handled them, as this will demonstrate your problem-solving skills and ability to work under pressure.
✨Showcase Your Communication Skills
As a Business Rates Officer, you'll need to communicate effectively with various stakeholders. Practice articulating your thoughts clearly and confidently, and consider preparing examples of how you've successfully negotiated or resolved conflicts in the past.
✨Align with Their Values
Lewisham Council values equality, diversity, and high-quality service delivery. Make sure to express your commitment to these principles during the interview. Share any relevant experiences that highlight your dedication to serving diverse communities and ensuring fair treatment for all.
