Team Manager (Family Help Service)

Team Manager (Family Help Service)

Full-Time 56436 - 59574 £ / year (est.) No working from home possible
Borough of Lambeth

At a Glance

  • Tasks: Lead a dynamic team to support families and improve outcomes through innovative interventions.
  • Company: Lambeth Borough, a vibrant community in South London with diverse cultures.
  • Benefits: Competitive salary, career development, and a chance to make a real difference.
  • Other info: Join a supportive environment committed to diversity and equal opportunities.
  • Why this job: Shape system-wide change and lead a flagship transformation pilot in social care.
  • Qualifications: Experience in safeguarding, strong decision-making skills, and a passion for helping families.

The predicted salary is between 56436 - 59574 £ per year.

Lambeth Civic Centre, 6 Brixton Hill, London, SW2 1EG, United Kingdom

12-month Secondment Opportunity/Fixed Term Contract and Full Time

About Us:

Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Our diversity is our strength, with more than 130 languages spoken. The Families First Team (FFT) is an innovative, multi-agency pilot at the front door of children’s services, designed to help families earlier, make better decisions faster, and prevent unnecessary escalation into statutory intervention.

Our approach is:

  • Child-centred and safeguarding-led
  • Evidence-informed and analytically robust
  • Multi-agency from day one

Following a time-limited assessment and brief intervention, the team will support clear, confident decisions to:

  • Step families down to early help or community support
  • Close cases where needs are met
  • Escalate appropriately where risks require statutory intervention

About the Role:

You are a confident and credible safeguarding leader, able to hold thresholds and make complex decisions at pace. You will bring:

  • Strong experience of front-door or assessment services
  • In-depth understanding and application of Pan London & CWD Level of Needs thresholds
  • A track record of leading high-performing teams in fast-paced environments
  • Excellent risk analysis and decision-making skills under pressure
  • The ability to challenge constructively and provide clear direction
  • Experience of multi-agency working and influencing across systems
  • Good communication skills and a grip on data and information management

You are:

  • Calm, decisive and authoritative
  • Committed to timely, proportionate intervention
  • Passionate about improving outcomes through earlier help and smarter systems
  • Motivated by purposeful change and able to bring staff with you.

This is an opportunity for you to lead a flagship front-door transformation pilot and shape system-wide decision-making.

Recruitment Timelines:

At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role.

Team Manager (Family Help Service) employer: Borough of Lambeth

Lambeth Borough is an exceptional employer, offering a vibrant work environment in the heart of South London, where diversity and community engagement are at the forefront. As part of the Families First Team, you will have the opportunity to lead impactful initiatives that shape system-wide decision-making while benefiting from a supportive culture that prioritises professional growth and development. With a commitment to equal opportunities and a focus on meaningful change, Lambeth provides a rewarding platform for those passionate about improving family outcomes.

Borough of Lambeth

Contact Details:

Borough of Lambeth Recruitment Team

We think you need these skills to ace Team Manager (Family Help Service)

Safeguarding Leadership
Risk Analysis
Decision-Making Skills
Multi-Agency Working
Communication Skills
Data Management
Team Leadership