Service Support Officer in London

Service Support Officer in London

London Full-Time 31500 - 38500 £ / year (est.) No working from home possible
Borough of Lambeth

At a Glance

  • Tasks: Provide admin and finance support to the Youth Justice Service, ensuring smooth information flow.
  • Company: Join Lambeth Council, a vibrant community-focused organisation in South London.
  • Benefits: Competitive salary, career growth, and commitment to diversity and inclusion.
  • Other info: Dynamic team environment with opportunities for personal and professional development.
  • Why this job: Make a real difference in young people's lives while developing your skills.
  • Qualifications: Strong admin skills and a passion for supporting youth services.

The predicted salary is between 31500 - 38500 £ per year.

Full time/Permanent SC6: £37,509pa rising in annual increments to £38,637pa incl. LW

About Us:

Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth’s communities and residents through our Lambeth 2030 Plan ‘Our Future, Our Lambeth. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment.

About the Team:

The Youth Justice Service (YJS) is a multi-disciplinary service which works with children, young people and families to address vulnerabilities, risks and factors that lead to offending behaviour. The service sits alongside the Contextual Safeguarding and Engagement Service to deliver an integrated response which supports children and young people to fulfil their potential and make positive contributions to society.

About the Role:

To provide effective administrative, finance and information support to teams across the wider Youth Justice Service, including the Engagement Service, and to enable the efficient, accurate and comprehensive passage of information between staff and computerised systems. To use the information databases, including case management systems, efficiently and effectively and to act as local expert by supporting, training and advising staff in the use and maintenance of the system. To deliver best practice in relation to Equality, Diversity and Inclusion throughout the work.

How to Apply:

To be considered for interview, your CV and supporting statement will clearly evidence how you meet the shortlisting criteria on the personal specification marked “A” for application.

We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement.

Recruitment Timelines:

  • Advert close date: 11:59pm on Sunday 23rd August 2026.
  • Shortlisting: Week commencing 24th August 2026.
  • Assessment Day: Thursday 10th September 2006
  • Interviews: Tuesday 15th September 2026.

Successful candidates will be asked to apply for an Enhanced Certificate from the Disclosure and Barring Service (DBS). Further information about the DBS can be found at www.homeoffice.gov.uk/agencies-public-bodies/dbs. You will be required to undertake a Cifas check.

For an informal discussion about the role, please contact Michele Owusu at mowusu@lambeth.gov.uk.

At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role.

Service Support Officer in London employer: Borough of Lambeth

The Borough of Lambeth is an exceptional employer, offering a vibrant work culture that prioritises community engagement and professional development. As an Early Years Quality Improvement Officer, you will have the opportunity to make a significant impact on early years education while benefiting from comprehensive training and support in a dynamic Greater London setting. Join us to be part of a team dedicated to fostering high standards and compliance in out-of-school settings, all while enjoying the rich cultural diversity and resources that Lambeth has to offer.

Borough of Lambeth

Contact Details:

Borough of Lambeth Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Support Officer in London

Dive into Local Government Events

Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Borough of Lambeth, are looking for. Plus, it shows your genuine interest in the sector!

Join Relevant Networks

Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.

Utilise Your University’s Resources

If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Borough of Lambeth and can help you get your foot in the door for these full-time public sector roles.

Stay Updated with Government Initiatives

Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.

We think you need these skills to ace Service Support Officer in London

Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Teamwork
Time Management
Flexibility

Some tips for your application 🫡

Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.

Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.

Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.

Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Borough of Lambeth and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.

How to prepare for a job interview at Borough of Lambeth

Get to Know Public Sector Values

Before your interview with Borough of Lambeth, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.

Brush Up on Regulatory Knowledge

Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.

Highlight Teamwork and Collaboration

The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!

Prepare Real-Life Examples

Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Borough of Lambeth.