At a Glance
- Tasks: Shape innovative policies and resources for the Revenue and Benefits Service.
- Company: Lambeth Borough, a vibrant community in South London.
- Benefits: Competitive salary, diverse work environment, and opportunities for professional growth.
- Other info: Join a small, agile team dedicated to continuous improvement and innovation.
- Why this job: Make a real difference in the community while enjoying a dynamic workday.
- Qualifications: Experience in policy development and a passion for problem-solving.
The predicted salary is between 44937 - 47925 £ per year.
Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community.
With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment.
We’re a small, agile team at the forefront of shaping the future of the Revenue and Benefits Service. Our mission is to turn our target operating model into a living reality—driving efficiency, sparking innovation, and constantly elevating the customer experience. With a mindset geared toward continuous improvement and bold problem-solving, we’re always exploring smarter, better ways to deliver our service.
This dynamic role sits at the heart of the Service Development team, shaping and driving forward innovative policy, impactful resources, and inspiring learning and development opportunities across the service. You’ll play a key part in creating the Lambeth Council Tax Support scheme, ensuring everything we deliver is powered by legislation, case law and the latest government guidance. Working in close partnership with providers and colleagues, the team leads the way in identifying and defining specified accommodation housing schemes—making a real difference.
Are you ready for something different? Do you like playing detective? Do you enjoy a challenge and like each day to be different? If that sounds like you then please apply.
To be considered for interview, your CV and supporting statement will clearly evidence how you meet the shortlisting criteria on the personal specification marked “A” for application. We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement.
At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role.
Principal Service Development Officer (Substantive) in London employer: Borough of Lambeth
Lambeth Council is an exceptional employer located in the vibrant heart of South London, offering a dynamic work environment that champions diversity and innovation. With a strong commitment to employee growth, we provide opportunities for continuous learning and development while fostering a culture of collaboration and community engagement. Join us in making a meaningful impact on the lives of over 317,600 residents, all while enjoying the benefits of working in a supportive and inclusive team.
StudySmarter Expert Advice🤫
We think this is how you could land Principal Service Development Officer (Substantive) in London
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to Lambeth Council. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by researching Lambeth's current projects and challenges. Show us you’re not just interested in the job, but also in making a real impact in the community.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want to see your personality shine through, so don’t be afraid to let your passion for service development show!
✨Tip Number 4
Apply through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves, and we love seeing candidates who take that extra step!
We think you need these skills to ace Principal Service Development Officer (Substantive) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Principal Service Development Officer. Highlight relevant experience and skills that align with the job description, especially around policy development and customer service.
Craft a Compelling Supporting Statement:Your supporting statement is your chance to shine! Clearly demonstrate how you meet the shortlisting criteria marked 'A'. Use specific examples to show your problem-solving skills and innovative thinking.
Keep It Professional Yet Personal:While we want you to be professional, don’t shy away from letting your personality shine through. Show us your passion for the role and the community in Lambeth—this can really make your application stand out!
Apply Through Our Website:Remember to apply through our website for a smooth process. It’s the best way to ensure your application is received and considered. Plus, it helps us keep everything organised!
How to prepare for a job interview at Borough of Lambeth
✨Know Your Stuff
Make sure you’re well-versed in the specifics of the Lambeth Council Tax Support scheme and relevant legislation. Brush up on recent case law and government guidance, as this will show your commitment and understanding of the role.
✨Show Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Think about times when you’ve driven efficiency or sparked innovation—these are key qualities they’re looking for in a Principal Service Development Officer.
✨Emphasise Teamwork
This role involves close collaboration with providers and colleagues. Be ready to discuss how you’ve successfully worked in teams before, highlighting your ability to build partnerships and drive collective success.
✨Be Ready to Adapt
Since the job requires a dynamic approach, think of instances where you’ve had to adapt quickly to changing circumstances. Show that you thrive in environments where each day is different and that you enjoy the challenge.
