Business Support Officer (Family Help) in London

Business Support Officer (Family Help) in London

London Full-Time 26159 - 31972 £ / year (est.) Home office (partial)
Borough of Lambeth

At a Glance

  • Tasks: Provide essential admin support to the Family Help Team and coordinate key activities.
  • Company: Join a dedicated team making a real difference in local families' lives.
  • Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
  • Other info: Dynamic work environment with a commitment to diversity and inclusion.
  • Why this job: Be part of a mission to improve outcomes for children and families in your community.
  • Qualifications: Strong organisational skills and confidence with digital systems required.

The predicted salary is between 26159 - 31972 £ per year.

Our Family Help Team is looking for an organised and proactive Business Support Officer to provide high-quality administrative support to a busy and dynamic service. Business Support Officers are essential to the success of Family Help services, ensuring practitioners can focus on supporting children and families.

About the Role:

  • Provide administrative and business support to the Family Help Team
  • Coordinate meetings, diaries and documentation
  • Maintain accurate records and case information systems
  • Support data collection, reporting and performance monitoring
  • Assist with communication between teams, partners and families
  • Contribute to the smooth operation of the service

About You

  • Have excellent organisational and administrative skills
  • Be confident using a range of digital systems
  • Pay close attention to detail
  • Be able to manage competing priorities effectively
  • Enjoy working collaboratively in a fast-paced environment
  • Share our commitment to improving outcomes for children and families

This is an opportunity to play a key role in supporting a service that makes a meaningful difference to local families. Family Help is about building on strengths, creating opportunities and working alongside families to achieve sustainable change. If you share our ambition to deliver excellent support and improve outcomes for children and young people, we'd love to hear from you.

Join us and help shape the future of Family Help within the Families First Programme.

How to Apply:

To be considered for interview, your CV and supporting statement will clearly evidence how you meet the shortlisting criteria on the personal specification marked “A” for application.

We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement.

Recruitment Timelines:

Advert close date: 23:55pm on Sunday 9th of August 2026

Contact Information:

For an informal discussion, please contact: Manyara Walker, on mwalker1@lambeth.gov.uk

Successful candidates will be asked to apply for an Enhanced Certificate from the Disclosure and Barring Service (DBS). Further information about the DBS can be found at www.homeoffice.gov.uk/agencies-public-bodies/dbs. You will be required to undertake a Cifas check. Further information about Cifas can be found here.

At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role.

Business Support Officer (Family Help) in London employer: Borough of Lambeth

The Borough of Lambeth is an exceptional employer, offering a vibrant work culture that prioritises community engagement and professional development. As an Early Years Quality Improvement Officer, you will have the opportunity to make a significant impact on early years education while benefiting from comprehensive training and support in a dynamic Greater London setting. Join us to be part of a team dedicated to fostering high standards and compliance in out-of-school settings, all while enjoying the rich cultural diversity and resources that Lambeth has to offer.

Borough of Lambeth

Contact Details:

Borough of Lambeth Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Business Support Officer (Family Help) in London

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We think you need these skills to ace Business Support Officer (Family Help) in London

Communication Skills
Flexibility
Problem-Solving Skills
Organizational Skills
Compassion
Adaptability
Teamwork

Some tips for your application 🫡

Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.

Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.

Tailor Your Documents for Us:When applying for a full-time role at Borough of Lambeth, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!

Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.

How to prepare for a job interview at Borough of Lambeth

Show off your analytical skills

In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!

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Portfolio of Projects

Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.

Know their business model

Get familiar with Borough of Lambeth’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.