At a Glance
- Tasks: Lead HR operations and shape a modern, efficient Resourcing & Operations function.
- Company: Join a forward-thinking organisation committed to innovation and transformation.
- Benefits: Competitive salary, hybrid working, and Lambeth staff benefits.
- Other info: Be part of a diverse team dedicated to equity and high-quality public service outcomes.
- Why this job: Make a real impact on HR operations and employee experience in a senior leadership role.
- Qualifications: Senior HR leadership experience and strong knowledge of employment legislation required.
The predicted salary is between 85175 - 101934 £ per year.
Salary starting at £85,175 pa incl. LW rising in yearly increments to £101,934 pa. Full time/Permanent. Location: London (Hybrid Working).
About the Role
We are looking for an exceptional senior HR leader to join our organisation as AD Resourcing & Operations, a key role within the Human Resources and Organisation Development leadership team. This is a high-impact leadership position responsible for shaping and delivering a modern, efficient and customer-focused Resourcing & Operations function. You will lead HR operational delivery across the full employee lifecycle, ensuring services are accessible, compliant and aligned to organisational priorities. Reporting to the Director of HR & Organisation Development, you will play a critical role in enabling workforce sustainability, organisational performance, and positive employee experience through high-quality HR operations.
Key Responsibilities
- Provide strategic leadership for Resourcing & Operations, driving a modern and digitally enabled HR operations function.
- Lead the delivery of the HR "digital front door" and tiered service model, ensuring consistent and high-quality service across the organisation.
- Oversee recruitment operations, employment lifecycle services, and statutory checks, ensuring compliance and excellent candidate experience.
- Act as the organisation's Lead DBS Counter-Signatory, ensuring safeguarding and compliance standards are met.
- Own and develop HR systems (including Oracle HCM), ensuring data integrity, system performance and continuous improvement.
- Lead the use of workforce data and insights to inform decision-making, workforce planning and organisational performance.
- Manage key contracts and suppliers, including agency workforce provision, ensuring value for money and robust governance.
- Provide corporate assurance on employment legislation, safeguarding, and HR governance.
- Lead and develop a high-performing team, promoting a culture of accountability, continuous improvement and service excellence.
- Contribute to organisation-wide transformation, digital modernisation and change programmes.
About You
We're looking for a strategic and collaborative leader with a strong track record in HR operations within large, complex organisations.
Essential Experience
- Senior leadership experience delivering and transforming HR operational or employment services.
- Leading HR systems, workforce analytics and data insight functions.
- Managing high-value contracts and procurement (ideally within the public sector).
- Overseeing recruitment and employment lifecycle operations, including governance and compliance.
- Strong knowledge of employment legislation, safeguarding and DBS requirements.
- Experience leading high-performing teams and contributing at senior leadership level.
- Chartered CIPD qualification (or equivalent experience at a similar level).
What You'll Bring
- Strategic thinking with the ability to translate vision into operational delivery.
- Strong expertise in HR systems, service design and digital transformation.
- Advanced skills in data-driven decision making and workforce planning.
- A collaborative and inclusive leadership style.
- A commitment to equity, fairness and high-quality public service outcomes.
Why Join Us?
This is a rare opportunity to shape the future of HR operations in a forward-thinking organisation. You'll be part of a senior leadership team driving transformation, innovation and better outcomes for our workforce and communities.
Benefits
Lambeth Staff Benefits.
Closing date 1st July 2026 at 11:59pm.
Application Requirements
You will be required to undertake a Cifas check. Further information about Cifas can be found here.
Equal Opportunities
At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role.
AD Resourcing & Operations employer: Borough of Lambeth
Join Lambeth as an Assistant Director - Resourcing & Operations and be part of a dynamic team dedicated to transforming HR operations in a forward-thinking environment. With a commitment to equity, fairness, and high-quality public service outcomes, you'll enjoy a supportive work culture that promotes continuous improvement and employee growth. Located in London with hybrid working options, this role offers competitive salary increments and a chance to make a meaningful impact on workforce sustainability and organisational performance.
