SEND Case Officer in Romford

This is an exciting time to be joining Havering's Assessment & Placement Team, whose role within the wider SEND Service is to manage the statutory processes relating to Education, Health and Care Plans (EHCPs). The team have grown significantly, with a varied range of new roles created which contribute to a strong sense of belonging within the team, support and development for all team members, and many opportunities for career progression.

SEND Case Officers work closely with parents/carers, schools and settings, education, health and social care professionals, and occasionally children and young people. They play a vital role in promoting positive outcomes for children and young people with SEND, ensuring that their needs are clearly understood, that the right support is in place, and that their voices are heard.

We are seeking applications from candidates with a passion for supporting vulnerable children and young people, who have knowledge of the education system, and who have strong written and oral communications skills and who are highly organised. Further information about the knowledge, experience and skills we are looking for can be found in the Job Profile, along with the key duties and responsibilities of SEND Case Officers.

As well as the chance to support positive outcomes for children and young people with SEND, becoming a part of Havering's SEND and Alternative Provision Service will offer:

• The chance to be part of a friendly, supportive team of more than twenty people, working closely with the rest of the 100-strong service
• An excellent induction package
• Dedicated business support
• Regular supervision
• Protected Continuing Professional Development time, including as part of Havering's '10 Days of Learning'
• An excellent balance between home/flexible working arrangements and time together as a team to create, collaborate and develop a sense of belonging
• Easily accessible workspaces
• Excellent transport links to inner and outer London including via the Elizabeth Line, as well as to Essex, Hertfordshire and surrounding areas
• High quality IT equipment and responsive IT support

The service has scope to make multiple appointments for the right candidates; there is flexibility on start dates. An enhanced DBS check is required for this post. We are expecting a high number of applicants and therefore informal discussions prior to shortlisting cannot be offered. However, for specific queries please contact Head of SEND and Alternative Provision marcus.bennett@havering.gov.uk. The closing date for the receipt of applications is 31st May 2026. Interviews will be virtual. Date to be confirmed.

We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering.

The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.

Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.