At a Glance
- Tasks: Support families in temporary accommodation and help them improve their quality of life.
- Company: Join the innovative Hostels and HMO Team at the London Borough of Havering.
- Benefits: Part-time hours with a rewarding role making a real difference in the community.
- Other info: Work on-site Monday to Friday, with opportunities for personal growth.
- Why this job: Be a key player in transforming lives and supporting vulnerable residents.
- Qualifications: Experience with adults and children, plus knowledge of safeguarding and housing issues.
About Us:
The Hostels and HMO Team for London Borough of Havering currently consists of 3 hostels, a mother and baby unit, and HMO properties in the Havering area. At the London Borough of Havering's Hostels Service, we pride ourselves on being an innovative team with a commitment to the needs of homeless adults, children, and young people in the borough. With a firm focus on achieving positive outcomes and reducing risk of harm at all times, we work closely with families to support positive changes where necessary. This is a unique and rewarding position where you can see first-hand improvements and changes with residents and assist them in making positive changes.
About the Job:
We are recruiting for a skilled and enthusiastic support worker to provide support to families living in homeless accommodation in the London Borough of Havering. We are looking for applicants that can demonstrate knowledge and experience of working with both adults and children and have a good understanding of safeguarding. The Hostels Service adopts a psychologically informed approach when working with our residents and would welcome applications from candidates with an understanding of this model. Ideally, applicants would have some knowledge of housing and homelessness matters including rent collection and the management of anti-social behaviours.
Applicants should be able to provide a high-quality service to hostel and HMO residents who are housed in temporary accommodation with at times complex needs. You will support people to sustain their quality of life, develop support plans, and engage various support agencies. You will provide advice for safeguarding health and well-being on a wide range of issues including housing, welfare rights, personal finance, hoarding, tenancy management, mediation, life skills, and the promotion of personal independence. Act as the principal point of contact for casework within hostels and residents to co-ordinate solutions for drug and alcohol, domestic violence, and mental health issues. Ensure the environment and conditions that residents experience are high quality and well maintained. Lead on safeguarding and vulnerabilities to ensure smooth transition into suitable accommodation. Where relevant, take action in line with license agreements and manage nuisance and anti-social behaviour.
Key Aims and Objectives of the Job include:
- Able to deliver holistic support to residents
- Manage changing needs of residents and hostel service
- Provide a high level of communication
- Able to advocate for residents
- Maintain a variable and busy schedule
- Able to work closely with partnerships and stakeholders
- Deliver excellent customer service
- Successfully work in a multi-agency setting
- Work closely as a team with all colleagues
Candidates will need to evidence experience and knowledge of working with adults and children. It is imperative that you will have a good understanding of safeguarding. Applicants must be able to work on-site between Monday-Friday 9am to 5pm. Hybrid working is not offered. Applicants must be prepared to travel to sites within the London Borough of Havering; therefore, a car driver would be desirable.
Additional Information:
The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people, and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.
Hostel & HMO Officer (Part Time) in Romford employer: Borough of Havering
The London Borough of Havering is an exceptional employer, dedicated to fostering a supportive and inclusive work environment for its staff. As a part-time Hostel & HMO Officer, you will have the opportunity to make a meaningful impact on the lives of vulnerable residents while benefiting from a strong commitment to employee development and well-being. With a focus on collaboration and innovation, our team thrives on delivering high-quality services that promote positive change within the community.
StudySmarter Expert Advice🤫
We think this is how you could land Hostel & HMO Officer (Part Time) in Romford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. Understand their approach to supporting residents and be ready to discuss how your experience aligns with their mission. Show them you’re genuinely interested!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to safeguarding and working with vulnerable groups. Role-playing with a friend can help you feel more confident and articulate during the real deal.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Hostel & HMO Officer (Part Time) in Romford
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for supporting families and individuals shine through. We want to see that you genuinely care about making a difference in the lives of those in need.
Tailor Your Supporting Statement:Make sure to customise your supporting statement to highlight how your experience aligns with the role. We’re looking for specific examples that demonstrate your knowledge of safeguarding and working with diverse groups.
Keep It Clear and Concise:While we appreciate detail, clarity is key! Stick to the point and ensure your application is easy to read. Remember, we’re looking for quality over quantity, so make every word count.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the info you need to make your application stand out.
How to prepare for a job interview at Borough of Havering
✨Know Your Stuff
Make sure you brush up on your knowledge of housing and homelessness matters. Familiarise yourself with the Psychologically Informed Approach and be ready to discuss how it applies to your work with residents. This will show that you’re not just interested in the role, but that you understand the complexities involved.
✨Showcase Your Experience
Prepare specific examples from your past work where you've successfully supported adults and children in similar situations. Highlight your experience with safeguarding and how you've managed complex needs. This will help demonstrate your capability to deliver high-quality support.
✨Communication is Key
Since this role involves working closely with families and various stakeholders, practice articulating your thoughts clearly. Think about how you can convey your ideas effectively and how you would advocate for residents. Good communication skills are essential in this position.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during the interview. Prepare for questions about handling anti-social behaviour or managing crises. Think through your responses and consider how you would apply your skills in real-life situations to ensure a smooth transition for residents.
