At a Glance
- Tasks: Support rough sleepers in navigating pathways to stable housing and a better life.
- Company: Brent Council, dedicated to reducing homelessness in a vibrant London borough.
- Benefits: Up to 33 days leave, excellent pension, hybrid working, and health support.
- Other info: Flexible working options and a commitment to diversity and inclusion.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Empathetic team player with strong communication skills and a passion for helping others.
The predicted salary is between 44685 - 48003 € per year.
Salary range: £44,685 - £48,003 p.a. inc. London weighting (plus fantastic benefits!)
Contract: Fixed - Term - until 31st March 2027
Hours of work: 36 hours per week
Location: Brent Civic Centre, Turning Point, & other locations as required.
An excellent opportunity to make a difference… Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.
The council is pursuing a far-reaching transformation agenda that better meets the needs of our community, so it is an exciting time to join us.
The Post: One of the Government’s main priorities is to ensure that all forms of homelessness and rough sleeping is reduced. At Brent Council, we are very committed and passionate about this. We have received funding from the Ministry of Housing, Communities and Local Government for a full-time Rough Sleeper Navigator position to work with rough sleepers to navigate pathways for a life away from the streets. The post holder will act as a single point of contact for rough sleepers and work with this client group in a person-centred way to ensure sustainable outcomes around housing are achieved.
The successful candidate will be given varied and comprehensive development opportunities and work with multiple services both internal and external to alleviate homelessness and provide customers with positive options and outcomes whilst managing customers’ expectations.
The Person:
- We are looking for an exceptional empathetic team player who has the skills and qualities that are needed to transform and rebuild the lives of men and women who are sleeping rough for a long time or are trapped in a cycle of repeat rough sleeping.
- Someone who is motivated and naturally caring in nature and who has an interest in supporting individuals who have a history of unstable, short-term housing situations.
- As part of our expanded Rough Sleepers and Support Team, you will engage positively and persistently with rough sleepers to build their trust and help them to obtain housing suited to their needs.
- You will be passionate and dedicated to helping people, not afraid to go above and beyond to get the best outcome and be forward-thinking and creative.
- You will be an excellent communicator and able to talk to people of all backgrounds and disseminate complex information in a way that is easy to understand.
- You will be able to work under pressure and manage a busy workload, able to prioritise and organise your work so that customer care is never compromised.
- If you meet the above criteria, are organised and flexible with an innovative approach to your work we would welcome your application for this post.
Our Offer to You: In addition to your salary, you will also get to enjoy the following benefits: We know people achieve their best when they feel valued. At Brent, you will benefit from:
- Up to 33 days annual leave (depending on length of service) plus bank holidays
- Excellent pension with generous employer contributions (LGPS)
- Hybrid and flexible working options available for most roles
- Supportive family-friendly policies for parents, guardians, and carers
- Health and wellbeing support, including access to eye test support and a 24/7 Employee Assistance Programme
- Financial support such as education sessions, childcare deposit loans, and season ticket loans
- Travel perks including affordable parking nearby, a Cycle to Work scheme, and great onsite facilities
- Learning and development opportunities to help you grow your career
- Access to My Brent Rewards with exclusive discounts on shopping, travel, leisure, and entertainment
To learn more about our benefits, visit Our offer to you.
Closing Date: Sunday 31 May 2026 (23:59)
Additional Information: If you are interested in applying for this job, please start by clicking the "Apply Now" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the criteria on the Person Specification. We will accept a CV in support of your application, however, you should still provide a supporting statement.
Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourages applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application. We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances.
Brent has a positive approach to flexible working. As a disability confident employer, Brent welcomes applications from people with all disabilities, including hidden disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on recruitment@brent.gov.uk.
Rough Sleeper Navigator employer: Borough of Brent
Brent Council is an exceptional employer dedicated to making a meaningful impact in the community, particularly in addressing homelessness and rough sleeping. With a vibrant work culture that values diversity and inclusivity, employees benefit from generous annual leave, excellent pension contributions, and comprehensive health and wellbeing support. The council also prioritises professional development, offering numerous learning opportunities to help staff grow their careers while working in the dynamic and culturally rich environment of Brent.
StudySmarter Expert Advice🤫
We think this is how you could land Rough Sleeper Navigator
✨Tip Number 1
Get to know the organisation! Research Brent Council and their initiatives around homelessness. This will help you tailor your conversations and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to homelessness. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Prepare for the interview by practising common questions. Think about how your experiences align with the role of a Rough Sleeper Navigator. Be ready to share specific examples of your empathy and problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Brent Council.
We think you need these skills to ace Rough Sleeper Navigator
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for helping others shine through. We want to see that you genuinely care about making a difference in the lives of rough sleepers and have the motivation to support them on their journey.
Tailor Your Supporting Statement:Make sure your supporting statement is tailored to the job description. Highlight your relevant experience and skills that match what we're looking for. This is your chance to show us why you're the perfect fit for the Rough Sleeper Navigator role!
Be Clear and Concise:Keep your application clear and to the point. Use simple language to explain your experiences and how they relate to the role. We appreciate straightforward communication, especially when it comes to complex topics.
Apply Through Our Website:Don't forget to apply through our website! It's the easiest way for us to receive your application and ensures you don't miss out on any important information. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Borough of Brent
✨Know Your Stuff
Before the interview, make sure you understand the role of a Rough Sleeper Navigator inside and out. Familiarise yourself with Brent Council's approach to tackling homelessness and the specific challenges faced by rough sleepers. This will help you demonstrate your genuine interest and commitment during the interview.
✨Show Your Empathy
As this role requires a lot of interaction with vulnerable individuals, be prepared to share examples of how you've shown empathy in past experiences. Think about times when you've helped someone in need or navigated difficult conversations. This will highlight your caring nature and ability to build trust.
✨Communicate Clearly
Since you'll be working with people from diverse backgrounds, practice explaining complex information in simple terms. During the interview, focus on your communication skills by being clear and concise in your answers. This will show that you can effectively engage with rough sleepers and other stakeholders.
✨Demonstrate Flexibility and Organisation
The job involves managing a busy workload, so be ready to discuss how you prioritise tasks and adapt to changing situations. Share specific examples of how you've successfully managed multiple responsibilities in the past, which will reassure the interviewers that you can handle the demands of the role.