Rough Sleeper Housing Officer
Rough Sleeper Housing Officer

Rough Sleeper Housing Officer

Full-Time 34000 - 42000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Support rough sleepers in finding housing and navigating pathways away from the streets.
  • Company: Brent Council, a vibrant and diverse London borough committed to community transformation.
  • Benefits: Up to 33 days annual leave, excellent pension, hybrid working, and health support.
  • Why this job: Make a real difference in people's lives while developing your career in a supportive environment.
  • Qualifications: Experience in homelessness legislation and a passion for helping vulnerable individuals.
  • Other info: Join a team that values diversity and promotes from within.

The predicted salary is between 34000 - 42000 ÂŁ per year.

Salary range: ÂŁ40,182-42,060 p.a. inc. London weighting

Contract: Fixed-Term Contract for 12 Months

Hours of work: 36 hours per week

Location: Brent Civic Centre, Turning Point, & other locations as required

An excellent opportunity to make a difference… Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here. The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.

The Post

One of the Government’s main priorities is to ensure that all forms of homelessness and rough sleeping is reduced. At Brent Council, we are very committed and passionate about this. We have received funding from the Ministry of Housing, Communities and Local Government for a full-time Rough Sleeper Navigator position to work with rough sleepers to navigate pathways for a life away from the streets. The post holder will act as a single point of contact for rough sleepers and work with this client group in a person-centred way to ensure sustainable outcomes around housing are achieved. The postholder must have comprehensive and up-to-date knowledge of relevant legislation, policy and procedures on homelessness in order to provide innovative advice and solutions when dealing with complex cases. Clear guidance and supervision will be provided in an organisation that promotes people from within, is passionate about equality and diversity and wants its staff to succeed. You will be supporting rough sleepers to end their homelessness and will do this by providing robust housing advice and support, working with partner agencies and developing personalised housing plans for customers with a firm focus on homelessness prevention to ensure that customers' housing and homelessness issues are resolved.

The Person

Are you seeking a fresh challenge? Do you want to make a real and lasting difference to the health and wellbeing of people? Do you take pride in delivering excellent services? We are looking for an empathetic individual who is passionate about providing the best level of services to vulnerable rough sleepers with homelessness legislation experience. You will be able to work well under pressure and manage a busy workload, able to prioritise and organise your work so that customer care is never compromised. You will be a fast learner who is able to take on training around legislation and go on to apply it with support. We are seeking someone who is motivated and naturally caring in nature and who has an interest in supporting individuals who have a history of rough sleeping. To meet the requirements of this exciting role, you will have a passion for collaborative multi-agency working and the skills to assist service users to attain the skills required to successfully maintain and sustain a tenancy and to live independently in the community.

Why join us?

We know people achieve their best when they feel valued. At Brent, you’ll benefit from:

  • Up to 33 days annual leave (depending on length of service) plus bank holidays
  • Excellent pension with generous employer contributions (LGPS)
  • Hybrid and flexible working options available for most roles
  • Supportive family-friendly policies for parents, guardians, and carers
  • Health and wellbeing support, including access to eye test support and a 24/7 Employee Assistance Programme
  • Financial support such as education sessions, childcare deposit loans, and season ticket loans
  • Learning and development opportunities to help you grow your career
  • Access to My Brent Rewards with exclusive discounts on shopping, travel, leisure, and entertainment

Closing date: Friday 30 January 2026 (23:59)

Additional Information

If you are interested in applying for this job, please start by clicking the "Apply Now" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the criteria on the Person Specification. We will accept a CV in support of your application; however, you should still provide a supporting statement. Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourages applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application. We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances. Brent has a positive approach to flexible working. As a disability confident employer, Brent welcomes applications from people with all disabilities, including “non-visible” disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us.

Rough Sleeper Housing Officer employer: Borough of Brent

Brent Council is an exceptional employer dedicated to making a meaningful impact in the community, particularly in addressing homelessness. With a strong commitment to employee development, a supportive work culture, and generous benefits including up to 33 days of annual leave and flexible working options, Brent offers a fulfilling environment for those passionate about social change. Join us in a vibrant borough where your contributions will be valued and you can grow both personally and professionally.
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Contact Detail:

Borough of Brent Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Rough Sleeper Housing Officer

✨Tip Number 1

Get to know the organisation! Research Brent Council and their initiatives around homelessness. This will not only help you tailor your approach but also show your genuine interest in making a difference.

✨Tip Number 2

Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even give you a heads-up about the interview process.

✨Tip Number 3

Prepare for situational questions. Think about how you would handle specific scenarios related to rough sleeping and housing support. Use real-life examples to demonstrate your skills and empathy.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Brent Council.

We think you need these skills to ace Rough Sleeper Housing Officer

Knowledge of Homelessness Legislation
Empathy
Person-Centred Approach
Multi-Agency Collaboration
Housing Advice and Support
Case Management
Organisational Skills
Ability to Work Under Pressure
Customer Care
Problem-Solving Skills
Training and Development
Motivation
Caring Nature
Independence Support

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for helping rough sleepers shine through. We want to see your genuine interest in making a difference and how you can contribute to our mission at Brent Council.

Tailor Your Supporting Statement: Make sure your supporting statement is tailored to the Person Specification. Highlight your relevant experience and skills that align with the role. We’re looking for specific examples that demonstrate your understanding of homelessness legislation and your ability to work with vulnerable individuals.

Keep It Clear and Concise: While we appreciate detail, clarity is key! Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read and understand your qualifications and experiences.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the information you need about the role and the application process right there.

How to prepare for a job interview at Borough of Brent

✨Know Your Legislation

Make sure you brush up on the latest homelessness legislation and policies. Being well-versed in these areas will not only show your commitment but also help you provide innovative solutions during the interview.

✨Show Your Empathy

This role is all about supporting vulnerable individuals, so be prepared to share examples of how you've demonstrated empathy in past roles. Highlighting your caring nature can really set you apart from other candidates.

✨Prepare for Scenario Questions

Expect to face scenario-based questions that assess your problem-solving skills. Think about complex cases you've handled before and how you navigated them, as this will showcase your ability to work under pressure.

✨Highlight Collaborative Experience

Since the role involves multi-agency working, be ready to discuss your experience collaborating with different organisations. Share specific examples of how teamwork has led to successful outcomes for clients.

Rough Sleeper Housing Officer
Borough of Brent
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