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- Tasks: Assess and manage housing needs while providing tailored advice to clients.
- Company: A vibrant London borough with a focus on community support.
- Benefits: Permanent contract, flexible working hours, and generous leave policies.
- Why this job: Make a real difference in people's lives by helping them find housing solutions.
- Qualifications: Strong understanding of housing legislation and excellent communication skills.
- Other info: Join a supportive team in a role that offers personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
A vibrant London borough is seeking a dedicated individual for a customer-facing role in its Specialist Homelessness Service. The successful candidate will assess and manage housing needs for clients, offering tailored advice and support.
Key qualifications include:
- A strong understanding of housing legislation
- Excellent communication skills
- The ability to address complex case situations
This position offers a permanent contract with competitive benefits, including flexible working hours and generous leave policies.
Housing Resolutions Officer (Remote/Flexible) employer: Borough of Brent
Contact Detail:
Borough of Brent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Resolutions Officer (Remote/Flexible)
✨Tip Number 1
Get to know the company and its values! Research the vibrant London borough and its Specialist Homelessness Service. This will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your communication skills! Since this role is customer-facing, being able to articulate your thoughts clearly is crucial. Try mock interviews with friends or family to boost your confidence and refine your responses.
✨Tip Number 3
Prepare for complex case scenarios! Brush up on housing legislation and think about how you would handle various situations. This will not only impress interviewers but also demonstrate your problem-solving abilities.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, it shows that you're proactive and ready to take the next step in your career!
We think you need these skills to ace Housing Resolutions Officer (Remote/Flexible)
Some tips for your application 🫡
Show Your Passion for Housing: When writing your application, let us see your enthusiasm for helping people with their housing needs. Share any relevant experiences or insights that demonstrate your commitment to making a difference in the community.
Highlight Your Communication Skills: Since this role is customer-facing, it's crucial to showcase your excellent communication skills. Use clear and concise language in your application, and consider including examples of how you've effectively communicated complex information in the past.
Demonstrate Your Knowledge of Housing Legislation: Make sure to mention your understanding of housing legislation in your application. We want to know that you’re up-to-date with the latest laws and regulations, so don’t hesitate to include any relevant qualifications or training you've completed.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Borough of Brent
✨Know Your Housing Legislation
Make sure you brush up on the latest housing legislation relevant to the role. Being able to discuss specific laws and how they apply to real-life situations will show your expertise and commitment to the position.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated with clients in the past. Whether it's resolving a conflict or providing tailored advice, demonstrating your ability to connect with people will be crucial in this customer-facing role.
✨Prepare for Complex Case Scenarios
Think about some challenging case situations you've encountered before. Be ready to discuss how you assessed the needs and what solutions you provided. This will highlight your problem-solving skills and your ability to handle complex situations.
✨Emphasise Flexibility and Adaptability
Since this role offers flexible working hours, be prepared to discuss how you manage your time and adapt to changing circumstances. Share examples of how you've successfully navigated remote work or adjusted your approach to meet client needs.
