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- Tasks: Help families facing homelessness by assessing needs and finding sustainable housing solutions.
- Company: Brent Council, a vibrant and diverse borough in London.
- Benefits: Flexible working, generous leave, pension contributions, and discounts on travel and shopping.
- Why this job: Make a real difference in people's lives while starting your career in a meaningful sector.
- Qualifications: Passion for homelessness issues and strong communication skills; training provided.
- Other info: Join a supportive team with excellent career growth opportunities.
The predicted salary is between 40182 - 42060 £ per year.
Salary range: £40,182 - £42,060 p.a. inc. London weighting
Contract: 2x Permanent, 2x Fixed term (12 months)
Hours of work: 36 hours per week
Location: Civic centre, New Horizon Centre and other locations from time to time
An exciting opportunity… Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here. The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.
The post
We’re looking for passionate, resilient individuals to join our specialist service, helping families and pregnant people facing homelessness.
- Assess the circumstances and needs of households facing homelessness
- Identify practical and sustainable housing solutions
- Work collaboratively with partners to prevent and relieve homelessness
You will be based at our office in Wembley on a rota basis, with the flexibility to work from home on some days. This is a front-line role where you will be expected to work from our office in Wembley depending on the rota. Knowledge and experience of working in the homelessness sector is not essential as full training will be provided. This is an exciting opportunity to begin a career in the sector.
The Person
Compassion, Determination, and Drive. If you thrive under pressure, are eager to learn, and have a strong sense of purpose, this could be the perfect opportunity for you.
What we’re looking for:
- An experienced and strong interest in homelessness and housing issues
- A customer-focused mindset with excellent communication skills
- Proactive problem-solving and resilience in a fast-moving environment
Our Offer to You:
- Flexible working hours and the opportunity to work from home 2 days per week (laptop provided)
- 27 days annual leave plus 8 bank holidays, increasing to 31 days plus 8 bank holidays after 5 years continuous service
- Very generous employer pension contribution
- A wide range of family friendly policies such as parental leave
- Access to our Employee Assistance programme for free confidential counselling
- Season ticket loan for public transport
- Cycle to work scheme and good onsite facilities
- Access to affordable parking nearby
- Access to My Brent Rewards for big brand discounts, local offers and money off for travel, cinema and shopping vouchers.
Application Process
You must have an understanding of homelessness legislation, and an ability to learn legislation quickly with training, coupled with a strong interest in homelessness and a desire to work with and help people. A people focused person, you will be passionate about good customer service and take pride in delivering an excellent service. You need to be able to work proactively, be highly motivated, ambitious, and ready for a new challenge.
Closing date: Sunday 08 February 2026 (23:59)
Additional Information
If you are interested in applying for this job, please start by clicking the "Apply Now" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the criteria on the Person Specification. We will accept a CV in support of your application, however, you should still provide a supporting statement. Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application. We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances.
Brent has a positive approach to flexible working. As a disability confident employer Brent welcomes applications from people with all disabilities, including "non-visible" disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us.
Homelessness Prevention and Relief Officer employer: Borough of Brent
Contact Detail:
Borough of Brent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Homelessness Prevention and Relief Officer
✨Tip Number 1
Network like a pro! Reach out to people in the homelessness sector, attend local events, and connect with organisations that align with your passion. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Brent Council and their initiatives. Show them you’re not just another candidate; demonstrate your understanding of their mission and how you can contribute to their transformation agenda.
✨Tip Number 3
Practice your problem-solving skills! Think of real-life scenarios where you’ve tackled challenges, especially in customer service or community work. Be ready to share these experiences during interviews to showcase your resilience and determination.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, make sure your supporting statement highlights your passion for helping families facing homelessness—this is your chance to shine!
We think you need these skills to ace Homelessness Prevention and Relief Officer
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for helping those facing homelessness shine through. We want to see your genuine interest in the sector and how you can make a difference.
Tailor Your Supporting Statement: Make sure your supporting statement directly addresses the criteria in the Person Specification. We’re looking for specific examples of how your skills and experiences align with what we need.
Keep It Clear and Concise: While we love detail, clarity is key! Make your application easy to read by using clear language and avoiding jargon. This helps us understand your points quickly and effectively.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us. Plus, it’s super straightforward and user-friendly.
How to prepare for a job interview at Borough of Brent
✨Know Your Stuff
Make sure you brush up on homelessness legislation and the specific challenges faced by families and pregnant people. Understanding the local context of Brent will show your genuine interest and commitment to the role.
✨Showcase Your Compassion
This role requires a strong sense of empathy and compassion. Be prepared to share examples from your past experiences where you've demonstrated these qualities, especially in challenging situations.
✨Communicate Clearly
Excellent communication skills are key for this position. Practice articulating your thoughts clearly and concisely, and be ready to discuss how you would approach working collaboratively with partners to prevent homelessness.
✨Demonstrate Problem-Solving Skills
Think of scenarios where you've had to solve problems proactively. Highlight your resilience and ability to think on your feet, as this role will often require quick and effective solutions in a fast-paced environment.
