At a Glance
- Tasks: Ensure fire safety and asbestos compliance in housing services.
- Company: Join Brent Council, a vibrant and diverse local authority.
- Benefits: Up to 33 days leave, excellent pension, hybrid working, and health support.
- Other info: Flexible working options and strong commitment to diversity.
- Why this job: Make a real difference in community safety and compliance.
- Qualifications: Experience in compliance administration and customer service.
The predicted salary is between 40182 - 42060 € per year.
Salary range: £40,182 - £42,060 p.a. incl. London weighting (plus fantastic benefits!)
Contract: Permanent
Hours of work: 36 hours per week
Location: Civic Centre and other locations from time to time
An excellent role… Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.
The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.
The Post
Are you passionate about compliance, health & safety, and delivering high quality housing services? We are seeking a dedicated Contract Officer to play a vital role in ensuring the smooth and effective delivery of our fire safety and asbestos work, so that our housing stock remains safe, secure, and fully compliant with statutory and regulatory safety obligations. You will join a forward thinking local authority team and deliver on the supporting management compliance across our portfolio.
The Person
We're looking for someone with experience of:
- Providing administrative and coordination support across fire safety and asbestos compliance programmes.
- Maintaining accurate records, managing asset data, and monitoring performance and expenditure.
- Tracking and reporting on performance metrics, quality assurance, and compliance testing.
- Managing and recording landlord compliance data and inspection outcomes.
- Acting as a first point of contact for customer queries and complaints, ensuring timely and effective resolution.
- Supporting the Contract Delivery and Quality Manager on fire safety programme responding to the team inbox enquiries.
- Closing a high volume of FRA actions and meeting high set targets.
- Managing the administration of programmes, attending meetings and taking accurate minutes, ensuring agendas and relevant items for agendas are prepared in advance and ensuring that follow-up action is taken, as required.
- Maintaining comprehensive records on the Council’s landlord compliance statutory and regulatory obligations per property, ensuring they are accurate records and held in accordance with policies and procedures.
- Tracking compliance progress weekly, reporting any slippages or issues immediately, liaising with service providers and stakeholders accordingly to rectify issues arising.
- Administration of and drafting responses together with supporting data for Freedom of Information requests.
- Managing and maintaining the key management system and keys contained therein. Issuing, recording and receiving keys to and from various stakeholders on a regular basis. Ordering new keys as necessary to maintain adequate stocks.
Why join us?
We know people achieve their best when they feel valued. At Brent, you’ll benefit from:
- Up to 33 days annual leave (depending on length of service) plus bank holidays.
- Excellent pension with generous employer contributions (LGPS).
- Hybrid and flexible working options available for most roles.
- Supportive family-friendly policies for parents, guardians, and carers.
- Health and wellbeing support, including access to eye test support and a 24/7 Employee Assistance Programme.
- Financial support such as education sessions, childcare deposit loans, and season ticket loans.
- Travel perks including affordable parking nearby, a Cycle to Work scheme, and great onsite facilities.
- Learning and development opportunities to help you grow your career.
- Access to My Brent Rewards with exclusive discounts on shopping, travel, leisure, and entertainment.
To learn more about our benefits, visit Our offer to you.
Closing date: Sunday 7 June 2026 (23:59)
Additional Information
If you are interested in applying for this job, please start by clicking the "Apply Now" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the essential requirements on the Job description. We will accept a CV in support of your application, however, you should still provide a supporting statement.
Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourages applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application.
We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances.
The information we collect from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details of how your information will be used by us and Cifas and your data protection rights can be found here.
Brent has a positive approach to flexible working.
As a disability confident employer, Brent welcomes applications from people with all disabilities, including “non-visible” disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on recruitment@brent.gov.uk.
Contract Officer employer: Borough of Brent
Brent Council is an exceptional employer that values diversity and fosters a supportive work environment, making it an ideal place for those passionate about compliance and community service. With generous benefits including up to 33 days of annual leave, excellent pension contributions, and flexible working options, employees are empowered to thrive both personally and professionally. The council's commitment to employee growth and wellbeing, alongside its vibrant location in the culturally rich borough of Brent, ensures a rewarding career experience for all staff members.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Officer
✨Tip Number 1
Get to know the company! Research Brent Council and its values. Understanding their mission and how they serve the community will help you tailor your approach during interviews.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you, which can give you a leg up in the application process.
✨Tip Number 3
Prepare for the interview by practising common questions related to compliance and housing services. Use the job description as a guide to highlight your relevant experience and skills.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds.
We think you need these skills to ace Contract Officer
Some tips for your application 🫡
Tailor Your Supporting Statement:Make sure your supporting statement is tailored to the job description. Highlight your experience in compliance and safety, and show us how you meet the essential requirements. This is your chance to shine!
Be Clear and Concise:When writing your application, keep it clear and concise. Use bullet points where possible to make it easy for us to read. We want to see your skills and experience without wading through unnecessary fluff!
Show Your Passion:Let your passion for compliance and housing services come through in your application. We love candidates who are genuinely excited about making a difference in our community, so don’t hold back!
Apply Through Our Website:Remember to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need right there!
How to prepare for a job interview at Borough of Brent
✨Know Your Compliance Stuff
Make sure you brush up on your knowledge of fire safety and asbestos compliance. Familiarise yourself with relevant regulations and best practices, as this will show your passion for the role and your commitment to keeping housing safe.
✨Show Off Your Organisational Skills
As a Contract Officer, you'll need to manage records and track performance metrics. Bring examples of how you've successfully organised data or managed projects in the past. This will demonstrate your ability to handle the administrative side of the job.
✨Prepare for Customer Queries
Since you'll be the first point of contact for customer queries, think about how you would handle various situations. Prepare some examples of how you've resolved complaints or provided excellent customer service in previous roles.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing projects, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
