Contract Delivery & Quality Manager

Contract Delivery & Quality Manager

Full-Time 57150 - 60393 £ / year (est.) Hybrid
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At a Glance

  • Tasks: Lead the management of water hygiene and ensure compliance with safety standards.
  • Company: Join Brent Council, a diverse and inclusive local authority.
  • Benefits: Enjoy 27 days annual leave, flexible working, and health support.
  • Other info: Opportunities for career growth and professional development in a supportive environment.
  • Why this job: Make a real difference in community safety and housing services.
  • Qualifications: Experience in water hygiene compliance and strong leadership skills required.

The predicted salary is between 57150 - 60393 £ per year.

Salary range: £57,150 - £60,393 p.a. incl. London weighting (plus fantastic benefits!)

Contract: Permanent

Hours of work: 36 hours per week

Location: Civic Centre and other locations from time to time

Are you passionate about compliance, health and safety, and delivering excellent housing services? We are looking for a dedicated Contract and Quality Manager to play a key role in ensuring our housing stock remains safe, secure, and fully compliant with all statutory and regulatory requirements relating to water hygiene.

Brent is one of the most diverse boroughs in the country, with communities, ideas and experiences from across the world helping to shape who we are. Working here means joining a council that is focused on fairness, open to new thinking and committed to improving life for local people.

Our values shape how we work and what people can expect from us. We collaborate proactively, lead inclusively, embrace change, are bold and curious, and celebrate and share our success. For people who care about public service and want their work to matter, Brent offers the chance to make a meaningful difference.

About the role

As part of a proactive and forward-thinking local authority team, you will lead the management and delivery of our water hygiene programme and associated remedial works. You will also assist the Compliance Manager with communal gas safety compliance across our housing portfolio. You will be responsible for overseeing contractor performance, managing risks, and ensuring adherence to relevant legislation, regulations, and industry best practice.

Working collaboratively with colleagues across a range of compliance disciplines, your primary focus will be to ensure the safe, efficient, and compliant operation of our water systems, helping to protect residents and maintain high standards across our homes and communities.

About you

  • Take operational responsibility for compliance across our water safety plant.
  • Act as Contract Administrator, Manager, or Supervising Officer for mechanical service-related contracts.
  • Develop and deliver strategic compliance plans, policies, and programmes.
  • Lead on risk management, audits, inspections, and regulatory reporting.
  • Oversee annual programmes for testing, inspection and maintenance.
  • Work closely with contractors, consultants, and internal teams to drive quality, safety, and best value.
  • Support the Building Safety Manager role and contribute to Building Safety Cases and emerging legislation.
  • Embed innovation and sustainability—including climate change considerations—into your compliance strategies.
  • Recognised legionella/water hygiene qualifications (ACoP L8 etc), compliance knowledge, and practical experience managing communal water systems to HSG274 is essential.
  • Communal gas qualifications would be desirable, however, demonstrable experience within a social housing gas management environment will be considered.

Why join us?

We know people do their best work when they feel valued, supported and able to grow. At Brent, you will benefit from:

  • 27 days' annual leave, rising with length of service, plus bank holidays.
  • Local Government Pension Scheme with generous employer contributions.
  • Hybrid and flexible working options available for most roles.
  • Supportive family-friendly policies, including carers’ leave, paternity leave and compassionate leave for eligible employees.
  • Health and wellbeing support, including eye test support and a 24/7 Employee Assistance Programme.
  • Financial wellbeing support, including education sessions, childcare deposit loans and season ticket loans.
  • Travel support, including affordable parking nearby, a Cycle to Work scheme and onsite facilities.
  • Learning and development opportunities to support your career.
  • Access to My Brent Rewards with exclusive discounts on shopping, travel, leisure and entertainment.

To learn more about our staff benefits, visit Our offer to you.

How to apply

Closing date: Sunday 18 October 2026 (23:59)

Interested in applying? Click "Apply Now" to begin your application. You will need to submit a supporting statement demonstrating how you meet the essential criteria in the job description. This is a key part of the selection process, and applications without a supporting statement may not be considered. You may also upload a CV to support your application, but it cannot replace the supporting statement.

We reserve the right to close this vacancy early if we receive a high volume of applications. If you are interested, we encourage you to apply as soon as possible.

Applications from candidates who have applied for this role in the last 6 months will not be considered. Please note that employees must have successfully completed their probationary period before applying for this vacancy.

Brent Council values the diversity of its community and aims to have a workforce that reflects the people we serve. We welcome applications from all sections of the community and encourage applicants to complete the diversity survey section of the application.

We are committed to fostering an inclusive workplace where everyone is treated with dignity, respect and fairness. We expect all employees to demonstrate a commitment to equality, diversity and inclusion and to promote inclusive, non-discriminatory practices in their work. This commitment forms part of our recruitment process, and candidates may be assessed on their understanding of and ability to contribute to an inclusive working environment.

The information we collect from you will be shared with Cifas, who will use it to help prevent fraud and other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details on how your information will be used by Brent and Cifas, and your data protection rights can be found here.

As a Disability Confident employer, we guarantee an interview to disabled applicants who meet the essential criteria for the role. This includes people with hidden disabilities, long-term health conditions, diagnoses and mental health conditions. We also guarantee an interview to care-experienced applicants who meet the essential criteria. Information shared for this purpose will be treated fairly and used only to confirm eligibility under these schemes.

If you need reasonable adjustments at any stage of the recruitment process, please contact recruitment@brent.gov.uk.

Brent has a positive approach to flexible working.

Contract Delivery & Quality Manager employer: Borough of Brent

The Borough of Brent is an excellent employer, offering a dynamic work environment where employees can thrive in their political careers. With a strong emphasis on flexibility and work-life balance, the role of Policy & Communications Assistant provides generous annual leave and opportunities for professional growth within a supportive team dedicated to making a positive impact in the community.

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Contact Details:

Borough of Brent Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Contract Delivery & Quality Manager

✨Join Compliance Communities

Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!

✨Attend Industry Conferences

Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.

✨Leverage Your University Career Services

If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.

✨Showcase Your Knowledge Online

Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Borough of Brent looking for candidates who are engaged and informed.

We think you need these skills to ace Contract Delivery & Quality Manager

Compliance Management
Water Hygiene Management
Risk Management
Contract Administration
Auditing Skills
Inspection Skills
Regulatory Reporting

Some tips for your application 🫡

Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!

Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.

Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!

Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Borough of Brent. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!

How to prepare for a job interview at Borough of Brent

✨Master the Regulations

Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!

✨Show Your Analytical Skills

Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!

✨Know Your Tools

Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!

✨Align with Company Culture

Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Borough of Brent’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!