At a Glance
- Tasks: Provide essential admin support to Children's Social Care Services and engage with families.
- Company: Join Brent Council, a vibrant and diverse community-focused organisation.
- Benefits: Enjoy up to 33 days leave, excellent pension, and flexible working options.
- Other info: Be part of a supportive team with great career growth opportunities.
- Why this job: Make a positive impact on children's lives while developing your career.
- Qualifications: Strong communication skills and minute-taking experience are essential.
The predicted salary is between 34998 - 37134 € per year.
Salary range: £34,998 - £37,134 p.a. inc. London weighting
Contract: Fixed term (12 months)
Hours of work: 36 hours per week
Location: Civic centre and other locations from time to time
A Great Opportunity for a Business Support Officer to join Children Social Care Services.
The Post
To provide administrative support to the specialist teams within the Children’s Social Care Service. This will involve:
- Minute taking at meetings including strategy meetings
- Ensure robust tracking of statutory panels / meetings
- Updating systems
- Maintaining accurate records and updating folders
- Uploading partner checks and documentation to MOSAIC
- Acting as the first point of contact within the relevant teams
- Maintaining professional communications with internal and external customers and partners
- Effective multi-agency engagement
- Taking responsibility for all email/post/telephone queries and handling them as appropriate
- Taking ownership of the business support needs of the allocated service area and having expert knowledge of their business processes.
The Person
You will be joining the well-established Business Support Service. We are passionate about the work we do with children and the support provided to the children and their families. You will also join us in having a close working relationship with families and settings. This role makes positive contributions to the services that Brent provides for children and young people.
The ideal candidate will be resilient and solution focused, have strong communication skills effectively (oral and written). Excellent interpersonal skills and telephone manners, and the ability to build positive relationships with internal and external partners are all equally important.
The successful candidate must be highly organised, be able to manage their workload and maintain attention to detail, prioritise workload for completion within the given deadlines.
The successful candidate will have good IT skills and have the ability to use computer systems concurrently, as well as the ability to work on their own initiative and take a proactive approach.
Minute taking experience is essential as the role provides efficient and professional day to day support to the administrative needs of the service and the Children and Young People and Community Development department.
Why join us?
We know people achieve their best when they feel valued. At Brent, you’ll benefit from:
- Up to 33 days annual leave (depending on length of service) plus bank holidays
- Excellent pension with generous employer contributions (LGPS)
- Hybrid and flexible working options available for most roles
- Supportive family-friendly policies for parents, guardians, and carers
- Health and wellbeing support, including access to eye test support and a 24/7 Employee Assistance Programme
- Financial support such as education sessions, childcare deposit loans, and season ticket loans
- Travel perks including affordable parking nearby, a Cycle to Work scheme, and great onsite facilities
- Learning and development opportunities to help you grow your career
- Access to My Brent Rewards with exclusive discounts on shopping, travel, leisure, and entertainment
To learn more about our benefits, visit Our offer to you.
Closing date: 28th May 2026 (23:59) - We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested in this role, we advise that you apply as soon as possible. Applications received within the last 6 months will not be considered.
Additional Information
If you are interested in applying for this job, please start by clicking the "Apply Now" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the essential requirements on the Job description. We will accept a CV in support of your application, however, you should still provide a supporting statement.
Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourages applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application.
We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances.
Brent has a positive approach to flexible working.
As a disability confident employer, Brent welcomes applications from people with all disabilities, including “non-visible” disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on recruitment@brent.gov.uk.
Business Support Officer employer: Borough of Brent
Brent Council is an exceptional employer that values diversity and fosters a supportive work environment, making it an ideal place for a Business Support Officer to thrive. With generous benefits such as up to 33 days of annual leave, excellent pension contributions, and flexible working options, employees are empowered to achieve their best while contributing positively to the community. The council's commitment to employee growth through learning opportunities and a strong focus on health and wellbeing further enhances the rewarding experience of working in the vibrant borough of Brent.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Officer
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those already working at Brent. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your skills match the job description and be ready to share examples of your experience, especially in minute taking and communication.
✨Tip Number 3
Show your passion for supporting children and families during the interview. Share why you want to work in this area and how you can contribute to Brent’s transformation agenda.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Brent.
We think you need these skills to ace Business Support Officer
Some tips for your application 🫡
Show Us Your Passion:When you're writing your application, let your enthusiasm for working with children and families shine through. We want to see that you genuinely care about making a positive impact in the community.
Tailor Your Supporting Statement:Make sure your supporting statement directly addresses the essential requirements listed in the job description. Highlight your relevant experience, especially in minute taking and administrative support, so we can see how you fit the role.
Keep It Professional:While we love a friendly tone, remember to maintain professionalism in your written application. Use clear language, check your spelling and grammar, and ensure your communication reflects the high standards we uphold at Brent.
Apply Early!:Don’t wait until the last minute to submit your application. We might close the vacancy early if we get enough applications, so hit that 'Apply Now' button as soon as you’re ready to join us!
How to prepare for a job interview at Borough of Brent
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Officer. Familiarise yourself with minute taking, tracking statutory panels, and maintaining accurate records. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've effectively communicated with internal and external partners in the past. Think about times when you resolved queries or built positive relationships, as these stories will highlight your interpersonal skills.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage your workload and prioritise tasks. You might want to share specific tools or methods you use to stay organised, especially when handling multiple responsibilities. This will reassure the interviewers that you can maintain attention to detail under pressure.
✨Prepare Questions About the Team and Culture
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics and the council's transformation agenda. This shows your genuine interest in the role and helps you assess if the environment aligns with your values and work style.
