Specialist Technical Support Officer (Digital) in London
Specialist Technical Support Officer (Digital)

Specialist Technical Support Officer (Digital) in London

London Full-Time 30000 - 40000 £ / year (est.) No home office possible
Borough of Barnet

At a Glance

  • Tasks: Provide top-notch technical support and collaborate with teams to enhance IT solutions.
  • Company: Join Barnet Council, a vibrant community-focused organisation.
  • Benefits: Enjoy 31 days annual leave, public holidays, and a supportive work environment.
  • Other info: Be part of a caring, inclusive team dedicated to improving Barnet.
  • Why this job: Make a real difference in your community while developing your technical skills.
  • Qualifications: GCSEs or equivalent, plus experience with GIS systems and data management.

The predicted salary is between 30000 - 40000 £ per year.

About Barnet Council

Barnet is a borough with much to be proud of. Our excellent schools, vibrant town centres, vast green spaces and diverse communities all help make it a great place to live and work. As a council we want to build on these strengths as we move into the future. We are growing and developing as an organisation to meet the challenges facing our borough and are committed to working with partner organisations and residents to make Barnet even better. Our staff are committed to Our Values: Learning to Improve, Caring, Inclusive, Collaborative – which drive everything we do.

About the role

  • Work with business groups across the Service to meet demands and match these to appropriate IT solutions, whilst identifying common requirements, avoiding duplication, and maintaining cost effectiveness.
  • To positively contribute to Planning & Building Control Service in accordance with the aims, objectives, and priorities of the Council to agreed quality, performance standards and in a cost‑effective manner.
  • This specialist role is to provide high quality technical support in the delivery of services using expertise knowledge within the field of specialism.

About you

  • Education to GCSE, O Level or equivalent experience.
  • A degree qualification in a relevant discipline or equivalent relevant experience.
  • Knowledge and experience of working with spatial data and GIS systems.
  • Proficient in the use of desktop GIS tools such as QGIS.
  • Able to define datasets, data quality standards and describe them in metadata.

What we offer

31 days annual leave, plus public and

Specialist Technical Support Officer (Digital) in London employer: Borough of Barnet

Barnet Council is an exceptional employer that values its staff and fosters a supportive work culture centred around collaboration, inclusivity, and continuous improvement. With a commitment to employee growth, we offer extensive training opportunities and a generous benefits package, including 31 days of annual leave, ensuring a healthy work-life balance. Working in Barnet means being part of a vibrant community dedicated to making a positive impact, all while enjoying the borough's beautiful green spaces and diverse environment.
Borough of Barnet

Contact Detail:

Borough of Barnet Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Specialist Technical Support Officer (Digital) in London

✨Tip Number 1

Network like a pro! Reach out to current or former employees at Barnet Council on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.

✨Tip Number 2

Prepare for the interview by researching Barnet Council's values. Make sure you can demonstrate how you embody Learning to Improve, Caring, Inclusive, and Collaborative in your past experiences. It’ll show you’re a great fit!

✨Tip Number 3

Practice common interview questions related to technical support and GIS systems. We recommend doing mock interviews with friends or using online resources to get comfortable with your responses.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Barnet Council.

We think you need these skills to ace Specialist Technical Support Officer (Digital) in London

Technical Support
GIS Systems Knowledge
QGIS Proficiency
Spatial Data Management
Data Quality Standards
Metadata Definition
Cost-Effectiveness Analysis
Collaboration Skills
Problem-Solving Skills
Communication Skills
Analytical Skills
Project Management

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Specialist Technical Support Officer. We want to see how you can contribute to Barnet Council's goals, so don’t hold back on showcasing your relevant expertise!

Showcase Your Technical Skills: Since this role requires knowledge of GIS systems and spatial data, be sure to emphasise your proficiency in tools like QGIS. We love seeing specific examples of how you've used these skills in past roles, so include any relevant projects or achievements.

Keep It Clear and Concise: When writing your application, clarity is key! Use straightforward language and avoid jargon where possible. We appreciate a well-structured application that gets straight to the point while still reflecting your personality.

Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Borough of Barnet

✨Know Your Stuff

Make sure you brush up on your knowledge of GIS systems and spatial data. Be ready to discuss your experience with tools like QGIS, as well as any relevant projects you've worked on. This will show that you're not just familiar with the tech, but that you can apply it effectively.

✨Align with Their Values

Barnet Council values Learning to Improve, Caring, Inclusive, and Collaborative. Think about how your personal values align with these and prepare examples from your past experiences that demonstrate these qualities. This will help you connect with the interviewers on a deeper level.

✨Prepare for Scenario Questions

Expect questions that ask how you would handle specific situations related to technical support and collaboration with business groups. Practice articulating your thought process and problem-solving skills, as this role requires you to match IT solutions to business needs effectively.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready about the team dynamics or upcoming projects at Barnet Council. This shows your genuine interest in the role and helps you gauge if the organisation is the right fit for you.

Specialist Technical Support Officer (Digital) in London
Borough of Barnet
Location: London

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