Lead Practitioner – Customer Finance (INTERNAL) in London
Lead Practitioner – Customer Finance (INTERNAL)

Lead Practitioner – Customer Finance (INTERNAL) in London

London Full-Time 40000 - 50000 £ / year (est.) Home office (partial)
Borough of Barnet

At a Glance

  • Tasks: Lead a team supporting vulnerable adults' financial affairs and provide expert advice.
  • Company: Join Barnet Council, a proud and vibrant community-focused organisation.
  • Benefits: Enjoy 31 days annual leave, flexible working options, and extensive training opportunities.
  • Other info: Embrace a culture of continuous learning and support for staff wellbeing.
  • Why this job: Make a real difference in people's lives while developing your professional skills.
  • Qualifications: Must be a qualified Social Worker with experience in complex case management.

The predicted salary is between 40000 - 50000 £ per year.

This position is open to internal candidates only. Any applications received from external candidates will not be considered and will be automatically rejected.

About Barnet Council

Barnet is a borough with much to be proud of. Our excellent schools, vibrant town centres, vast green spaces and diverse communities all help make it a great place to live and work. As a council we want to build on these strengths as we move into the future. We are growing and developing as an organisation to meet the challenges facing our borough and we are committed to working with partner organisations and residents to make Barnet even better. As an organisation, our staff are committed to Our Values: Learning to Improve, Caring, Inclusive, Collaborative – which drive everything we do.

About the role

The Council is seeking to recruit into the role of Lead Practitioner – Customer Finance. This is an exciting opportunity to manage and support the Deputyship & Appointeeship Officers, who manage the financial affairs of vulnerable adults in Barnet. The purpose of this role is to provide specialist professional advice and support in respect of deputyship and appointeeship, in line with the Mental Capacity Act 2005, Best Interest decision making and the Office of the Public Guardian (OPG) Deputyship Standards. You will be undertaking Mental Capacity Assessments where there is no allocated social worker and a Deputyship application needs to be made. You will promote a culture of continuous learning and professional development of staff across Communities, Adults and Health to enhance the quality of practice and staff wellbeing and the experience of residents for whom we are applying for Deputyship or Appointeeship.

About you

  • Professional qualifications in Social Work and registered with Social Work England
  • Fully competent to Senior Social Worker level under the Social Worker National Competency Framework
  • Educated to degree level or equivalent
  • Knowledge of appointeeship and deputyship and the Mental Capacity Act 2005 / Best Interest decisions and the Court of Protection process for applying for Deputyship for Property & Affairs
  • Proven depth and breadth of professional experience in case management, handling complex cases in a highly professional and effective manner
  • Extensive knowledge and application of adult social care legislation and policies necessary to deliver complex services to adults and carers
  • Proven effective skills in complex case supervision and developing and training staff in best practice.

What we offer

  • 31 days annual leave, plus public and bank holidays
  • Access to the Local Government Pension Scheme, which provides a valuable guaranteed income in your retirement together with security for your dependents
  • Work-life balance options may include hybrid working, flexitime, job share, home working, part-time
  • A vast range of lifestyle discounts from major retailers, supermarkets, energy suppliers and more
  • Broad range of payroll benefits including cycle to work, eye care vouchers, travel and gym membership
  • Excellent training and development opportunities
  • Employee well-being training programs including confidential employee assistance

How to apply

Read the job description and person specification before clicking ‘Apply’ to commence the online application form. If you would like any further information about the role before applying, please contact Sue Friar - susan.friar@barnet.gov.uk

All posts with the council are subject to a probationary period of six months, during which time you will be required to demonstrate to the council satisfaction your suitability for the position in which you will be employed. Due to the high number of applications that are received for some posts we may close vacancies before the stated closing date if sufficient number of applications are received. Therefore, please apply as soon as possible.

Please ensure you regularly check the email account (including JUNK MAIL folders) that you use to submit your application, as any further communication regarding your application will be sent electronically. Should you not hear from us within four working weeks of the closing date for this post, then regretfully in this instance, you have not been shortlisted.

Lead Practitioner – Customer Finance (INTERNAL) in London employer: Borough of Barnet

Barnet Council is an exceptional employer that prioritises the well-being and professional development of its staff, offering a supportive work culture that values collaboration, inclusivity, and continuous learning. With generous benefits such as 31 days of annual leave, access to the Local Government Pension Scheme, and flexible working options, employees can achieve a healthy work-life balance while making a meaningful impact in the community. The council's commitment to safeguarding and promoting welfare ensures that staff are engaged in rewarding work that truly makes a difference in the lives of vulnerable adults in Barnet.
Borough of Barnet

Contact Detail:

Borough of Barnet Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Lead Practitioner – Customer Finance (INTERNAL) in London

Tip Number 1

Get to know the team! If you can, chat with current employees about their experiences. This will not only give you insights into the role but also show your genuine interest in the position.

Tip Number 2

Prepare for the interview by brushing up on your knowledge of the Mental Capacity Act and related legislation. Being able to discuss these confidently will set you apart from other candidates.

Tip Number 3

Showcase your leadership skills! Think of examples where you've supported or developed others in your previous roles. This is key for a Lead Practitioner position.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, it keeps everything organised for us!

We think you need these skills to ace Lead Practitioner – Customer Finance (INTERNAL) in London

Professional qualifications in Social Work
Registered with Social Work England
Knowledge of appointeeship and deputyship
Understanding of the Mental Capacity Act 2005
Best Interest decision making
Court of Protection process
Case management skills
Experience handling complex cases
Knowledge of adult social care legislation
Skills in complex case supervision
Training and developing staff in best practice
Communication Skills
Analytical Skills
Problem-Solving Skills

Some tips for your application 🫡

Read the Job Description Thoroughly: Before you start your application, make sure to read the job description and person specification carefully. This will help you understand what we're looking for and tailor your application to highlight your relevant experience.

Showcase Your Qualifications: Make sure to clearly outline your professional qualifications in Social Work and any relevant experience you have with deputyship and appointeeship. We want to see how your background aligns with the role, so don’t hold back!

Be Authentic: When filling out your application, be honest and genuine about your experiences. If you're using AI tools for support, ensure that everything you include is true to your own journey. We value authenticity!

Apply Through Our Website: Remember to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it keeps everything organised on our end, making the process smoother for everyone involved.

How to prepare for a job interview at Borough of Barnet

Know Your Stuff

Make sure you brush up on the Mental Capacity Act 2005 and the specifics of deputyship and appointeeship. Being able to discuss these topics confidently will show that you're not just familiar with the theory, but also understand how to apply it in practice.

Showcase Your Experience

Prepare examples from your past work that highlight your case management skills and your ability to handle complex situations. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easier for the interviewers to see your impact.

Emphasise Continuous Learning

Since the role involves promoting a culture of continuous learning, be ready to discuss how you've developed yourself and others in previous roles. Share specific instances where you’ve trained staff or improved practices, as this aligns perfectly with the council's values.

Ask Thoughtful Questions

Prepare some insightful questions about the team dynamics, ongoing projects, or the council's future plans. This shows your genuine interest in the role and helps you assess if it's the right fit for you too.

Lead Practitioner – Customer Finance (INTERNAL) in London
Borough of Barnet
Location: London

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