Hub Access Officer in London

Hub Access Officer in London

London Full-Time 30000 - 40000 £ / year (est.) Home office (partial)
Borough of Barnet

At a Glance

  • Tasks: Support families accessing Early Help services and manage administrative duties.
  • Company: Barnet Council, dedicated to improving community welfare and support.
  • Benefits: 31 days annual leave, flexible working options, and extensive training opportunities.
  • Other info: Join a diverse team committed to child safety and well-being.
  • Why this job: Make a real difference in children's lives while developing your skills.
  • Qualifications: Strong administrative skills and a passion for supporting families.

The predicted salary is between 30000 - 40000 £ per year.

Important Information for Current Barnet Council Employees: Where possible, employees who have access to Oracle are encouraged to apply via the Opportunity Marketplace (Internal Career Site). This helps to ensure applications are correctly identified as internal and avoids potential delays during the recruitment process.

About Barnet Council: Barnet is a borough with much to be proud of. Our excellent schools, vibrant town centres, vast green spaces and diverse communities all help make it a great place to live and work. As a council we want to build on these strengths as we move into the future. We are growing and developing as an organisation to meet the challenges facing our borough and we are committed to working with partner organisations and residents to make Barnet even better. Our staff are committed to Our Values: Learning to Improve, Caring, Inclusive, Collaborative – which drive everything we do.

About the role: This role would be required to cover across sites in the South hub. Barnet’s 0-19 Early Help Hubs bring together what were our former Children’s Centre’s, Family Support Team, Youth service, Early years’ service and former CAF team into one integrated service. Offering interventions across the continuum of need including parenting programmes, youth activities, through to leading on more complex cases such as those stepping down from Social Care or joint work on statutory cases. Our Early Help services are designed to put the child first and promote resilience in children, young people and families. The Service aims to provide timely and effective early intervention in order to prevent situations from escalating and to promote positive outcomes for children.

The post holder will be required to provide an efficient and welcoming access point for families accessing a range of Early Help services. They will support the registration of families and ensure that activities are recorded on the relevant databases. The post holder will support meetings and provide administrative support for hub staff and the Hub Business Manager.

About you: You will provide an efficient and welcoming access point for families accessing a range of Early Help services across the early help hub, working as part of a team of staff providing support for effective service delivery. You will be an effective administrator, carrying out administrative duties as directed. You will support the identification and registration of families with children 0-19 Years within the Hub, working alongside 0-19 Early Help Practitioners to encourage and monitor access to provision to ensure that emerging needs are met at the earliest opportunity and access data is correctly recorded and up to date. The successful candidate will have demonstrable skills including taking responsibility for health and safety and premises issues and other related functions to contribute to a co-ordinated team approach to child safety and well-being.

What we offer:

  • 31 days annual leave, plus public and bank holidays
  • Access to the Local Government Pension Scheme, which provides a valuable guaranteed income in your retirement together with security for your dependents
  • Work-life balance options may include hybrid working, flexitime, job share, home working, part-time
  • A vast range of lifestyle discounts from major retailers, supermarkets, energy suppliers and more
  • Broad range of payroll benefits including cycle to work, eye care vouchers, travel and gym membership
  • Excellent training and development opportunities
  • Employee well-being training programs including confidential employee assistance

How to apply: Read the job description and person specification before clicking ‘Apply’ to commence the online application form. If you would like any further information about the role before applying, please contact Caroline Bischoff at caroline.bischoff@barnet.gov.uk.

Barnet Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Barnet operates stringent safer recruitment procedures, this may include AI Detection Screening, Biometric ID/Right to Work Checks, Qualification and Registration Checks, Up to 6 years of Employment Data and Insights to Accelerate Screening (Konfir), Up to 5 years of Employment History References, DBS (Disclosure & Barring Service) Checks, Credit Checks and Social Media, Sanctions and Occupational Health Screening.

To deliver Barnet Council’s commitment to equality of opportunity in the provision of services, all staff are expected to promote equality in the workplace and in the services the Council delivers. As such we value diversity and welcome applications from all backgrounds.

Barnet Council embraces all forms of flexible working (including part-time, compressed hours, and hybrid working) and is committed to offering employees a healthy work-life balance. Candidates are encouraged to talk about relevant requirements and preferences at interview. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.

Barnet Council is a Disability Confident Committed Employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process.

All posts with the council are subject to a probationary period of six months, during which time you will be required to demonstrate to the council satisfaction your suitability for the position in which you will be employed. Due to the high number of applications that are received for some posts we may close vacancies before the stated closing date if sufficient number of applications are received. Therefore, please apply as soon as possible.

Please ensure you regularly check the email account (including JUNK MAIL folders) that you use to submit your application, as any further communication regarding your application will be sent electronically. Should you not hear from us within four working weeks of the closing date for this post, then regretfully in this instance, you have not been shortlisted.

Hub Access Officer in London employer: Borough of Barnet

The Borough of Barnet is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. With extensive annual leave and dedicated training opportunities, the Facilities Team Lead role provides a meaningful chance to contribute to the community while developing your career in a vibrant Greater London setting.

Borough of Barnet

Contact Details:

Borough of Barnet Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Hub Access Officer in London

Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Borough of Barnet.

Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Borough of Barnet!

Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Borough of Barnet, will notice your enthusiasm!

Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Borough of Barnet or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Hub Access Officer in London

Administrative Skills
Data Entry
Communication Skills
Teamwork
Child Safety Awareness
Health and Safety Management
Customer Service

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to Borough of Barnet:Before hitting send, make sure to tailor your application specifically to Borough of Barnet! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at Borough of Barnet

Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.