As a Digital Product Manager for Barnet’s Content Knowledge Base, you will play a central role in shaping how the council uses digital, data and technology (DDaT) to improve outcomes for residents and customers. Working within the Strategy & Innovation directorate, you will lead the development and delivery of a new, council‑wide knowledge base that brings together content and information from across Barnet’s services and partners.
You’ll operate at the heart of Barnet’s growing digital function—providing strong matrix leadership across multidisciplinary teams, building productive relationships with stakeholders at all levels, and guiding up to five direct reports. A significant part of your focus will be on the council’s evolving response to Artificial Intelligence and new technologies, ensuring products are well‑designed, user‑centred, and capable of delivering significant efficiencies and financial benefits5.
Alongside product delivery, you will contribute to Barnet’s wider DDaT agenda by offering digital consultancy, supporting service areas to understand opportunities, adopt digital best practice, and embed a digital‑first mindset. You will help shape the council’s digital strategy, champion good service design, and play an active role in maturing the organisation’s digital capability, governance, and ways of working.
This is a newly created role with significant scope to shape how Barnet adopts new technology, and offers the opportunity to influence strategy, set standards, and deliver meaningful impact for residents. It is a hybrid role – you will be expected to be in our Colindale offices an average of once a week. We also come into the office as required to meet service stakeholders, work together on collaboration, discovery and user testing sessions and department days.
You are an experienced digital product professional who thrives in complex, multistakeholder environments.
You bring a track record of delivering successful digital products across their full lifecycle, ideally with experience in the public sector or similarly servicedriven organisations. You understand modern technology platforms, the digital product landscape, and public sector best practice.
You are naturally userfocused and outcomesdriven, able to translate strategic goals into clear deliverables and practical action. Your leadership style is collaborative and adaptable: you’re comfortable guiding multidisciplinary teams, working in a matrix structure, and drawing on expertise across the organisation to deliver results.
Your skill set combines strong product thinking with excellent communication, prioritisation and decisionmaking. You’re able to scrutinise business cases, identify savings, and make informed recommendations about the direction of digital work. You can confidently develop user stories, support services to adopt digital approaches, and promote digital principles such as accessibility, iteration, inclusion and evidencebased design.
You’ll be part of a capable team with a growing ability to influence the organisation using new technology, and the opportunity to develop your own career whilst delivering innovative solutions.
- 31 days annual leave, plus public and bank holidays
- Access to the Local Government Pension Scheme, which provides a valuable guaranteed income in your retirement together with security for your dependents
- Work-life balance options may include hybrid working, flexitime, job share, home working, part-time
- A vast range of lifestyle discounts from major retailers, supermarkets, energy suppliers and more
- Broad range of payroll benefits including cycle to work, eye care vouchers, travel and gym membership
- Excellent training and development opportunities
- Employee well- being training programs including confidential employee assistance
Responsibilities
StudySmarter Expert Advice🤫
We think this is how you could land Digital Product Manager (KB) (18 Months FTC) in London
✨Get Involved in Local Edu-Tech Meetups
Dive into some local edu-tech meetups or webinars related to digital learning. These gatherings are prime spots to connect with professionals in the field, and you might just bump into someone from Borough of Barnet looking for temporary support like a Digital Product Manager (KB) (18 Months FTC). Plus, you’ll get to see what’s trending in education tech!
✨Volunteer for Online Educational Events
Look for opportunities to volunteer at online events or workshops—these can help you gain experience and get your name out there. Your contributions may catch the eye of companies like Borough of Barnet when they’re on the lookout for talented folks for temporary roles in digital learning.
✨Leverage Social Media Groups
Join social media groups focused on digital education, like Facebook or LinkedIn groups. These communities often share job postings for temporary roles and can help us connect with current members at Borough of Barnet who can potentially put in a good word for you.
✨Make Your Passion for Teaching Visible
Consider creating content that showcases your knowledge of digital learning—maybe a blog or a series of helpful videos. This not only builds your portfolio but establishes your credibility in the field. Plus, you never know who from Borough of Barnet might stumble upon your work while looking for a Digital Product Manager (KB) (18 Months FTC)!
Some tips for your application 🫡
Show Off Your Digital Skills:In the digital learning and education sector, it's crucial to highlight your tech-savviness. Make sure your CV includes any experience with e-learning platforms, digital content creation, or learning management systems. This tech flair helps us see you're ready to thrive in our digital landscape at Borough of Barnet.
Let Your Passion Shine Through:For a temporary role, we want to know why you’re excited about digital learning! Your cover letter should reflect your enthusiasm for education technologies. Talk about any projects or initiatives you’ve been part of that showcase your passion. This gives us insight into how you can contribute to our team, even for a short stint.
Include Relevant Certifications:If you have any certifications related to digital education—like teaching online or instructional design—make sure you highlight those in your application. They can really set you apart from other candidates and show us you're knowledgeable and committed to the field.
Tailor Your Portfolio:If you’ve created any digital learning materials, this is the perfect time to showcase them! We love seeing examples of your work, so include a link to your portfolio that features your best creations relevant to the temporary role at Borough of Barnet. This hands-on evidence can speak volumes about your creative capabilities!
How to prepare for a job interview at Borough of Barnet
✨Show Off Your Creativity in Digital Learning
When preparing for your interview with Borough of Barnet, think about how you can showcase your creative approaches to digital learning. Bring along examples of projects or modules you've designed, especially those that highlight your ability to engage students remotely. It’ll help demonstrate your hands-on experience, which is essential for this role.
✨Know Your EdTech Tools
Get familiar with the latest in educational technology tools that are popular in the digital-learning field, like learning management systems and online assessment platforms. Being able to chat fluently about tools such as Moodle or Google Classroom during your interview could give you a real edge and show that you're ready to hit the ground running.
✨Flexibility is Key for Temporary Roles
Since this role with Borough of Barnet is temporary, it’s super important to convey your flexibility and adaptability during the interview. Be ready to discuss how you can quickly acclimate to new environments and seamlessly integrate into existing teams. It shows you’re a team player and can handle the ebb and flow of temporary work.
✨Demonstrate Passion for Lifelong Learning
In the digital learning space, showing a passion for education and personal development can really set you apart. Be prepared to chat about how you stay current with trends in digital education and any extra courses or resources you’ve explored. It’ll highlight your motivation and potential value to Borough of Barnet as they seek to innovate in their teaching approaches.
