Barnet Corporate Concierge (1 Year FTC) in London

Important Information for Current Barnet Council Employees: Where possible, employees who have access to Oracle are encouraged to apply via the Opportunity Marketplace (Internal Career Site). This helps to ensure applications are correctly identified as internal and avoids potential delays during the recruitment process.

About Barnet Council: Barnet is a borough with much to be proud of. Our excellent schools, vibrant town centres, vast green spaces and diverse communities all help make it a great place to live and work. As a council we want to build on these strengths as we move into the future. We are growing and developing as an organisation to meet the challenges facing our borough and we are committed to working with partner organisations and residents to make Barnet even better. As an organisation, our staff are committed to Our Values: Learning to Improve, Caring, Inclusive, Collaborative – which drive everything we do.

About the role: Provide a welcoming and professional front-of-house service at Barnet Corporate Reception, ensuring an exceptional visitor experience. Responsible for visitor coordination, managing reception operations, delivering high standards of customer service, and providing administrative support. Act as the first point of contact for visitors, employees, and stakeholders, maintaining a positive corporate image while ensuring efficient communication and smooth day-to-day reception activities. Previous experience in a corporate reception, concierge environment is desirable, with the ability to deliver high standards of professionalism, organisation, and customer care.

About you: As Corporate Reception Concierge you will have the opportunity to be first point of contact for visitors, staff, and stakeholders at Barnet Council’s corporate offices. This role is pivotal in creating a welcoming, professional, and efficient front-of-house experience that reflects the Council’s values and commitment to excellent customer service. The Concierge will manage reception operations, provide information and assistance, and ensure that all visitors feel valued and supported during their time at the Council Buildings.

What we offer:

• 31 days annual leave, plus public and bank holidays
• Access to the Local Government Pension Scheme, which provides a valuable guaranteed income in your retirement together with security for your dependents
• A comprehensive Flexible Working Policy which supports work-life balance by empowering staff and management to make decisions around when, where, and how work is done
• A vast range of lifestyle discounts from major retailers, supermarkets, energy suppliers and more
• Broad range of payroll benefits including cycle to work, eye care vouchers, travel and gym membership
• Excellent training and development opportunities
• Employee well-being training programs including confidential employee assistance

How to apply: Read the job description and person specification before clicking ‘Apply’ to commence the online application form. If you would like any further information about the role before applying, please contact Karen.Lewis@Barnet.gov.uk.

All posts with the council are subject to a probationary period of six months, during which time you will be required to demonstrate to the council satisfaction your suitability for the position in which you will be employed. Due to the high number of applications that are received for some posts we may close vacancies before the stated closing date if sufficient number of applications are received. Therefore, please apply as soon as possible. Please ensure you regularly check the email account (including JUNK MAIL folders) that you use to submit your application, as any further communication regarding your application will be sent electronically. Should you not hear from us within four working weeks of the closing date for this post, then regretfully in this instance, you have not been shortlisted.